Hot water repairs :-(
Posted Dec 21, 2016
I got this room for a work Christmas party. I wanted to sleep in but they failed to inform be at booking that they would be doing water system repairs, and that I would have to get up early to have a hot shower. Then I get up to have a hot shower and go to eat breakfast, I walk in no one around to cook omelettes so I walk over to the buffet and serve myself a bowl of oatmeal and some fruit. Then this guy tells me he's my server and gives me a $14 bill for a bowl of f***ing outmeal!!!!! Keep in mide i nevr saw him before and no one from the hotel staff served me anything I starved myself. Never going to Marriott again!
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for being our guest and sharing your experience. I apologize that you were not informed that our hot water system was being repaired and you experience in our restaurant. I have shared you comments with my management team to ensure these were isolated issues that will be corrected moving forward. Thank you again for being our guest and I welcome the opportunity to serve you in the future.