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Reviews of Quality Inn Milwaukee Area

2.5 out of 5
Quality Inn Milwaukee Area
20150 West Bluemound Road, Brookfield, WI

Reviews

6.2
Rating 10 - Excellent. 49 out of 340 reviews" "
Rating 8 - Good. 95 out of 340 reviews" "
Rating 6 - Okay. 89 out of 340 reviews" "
Rating 4 - Poor. 71 out of 340 reviews" "
Rating 2 - Terrible. 36 out of 340 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Joshua

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

Alejandro

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just bad
Stayed 1 night in Nov 2020

4/10 Poor

A.Ali, Milwaukee

Liked: Staff & service, amenities, property conditions & facilities
Cons: There weren't any rooms available although I paid ahead of time on a reservation 2wks prior. I waited 10-12min for them to "check" rooms to see what I could get. First room inspection there was a used condom hanging from under the mattress. No need to check cleanliness of bathroom, fridge, microwave, etc. Complained right away, attendant apologized, found a different room. The attendant asked how the next room was; it was worth bringing my stuff inside. I never unload my vehicle until inspection is done. Pros:The outside was kept up, quiet, many places to shop & eat. It was also close to the freeway.
Stayed 2 nights in Nov 2020

10/10 Excellent

Jorge, Milwaukee wi.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are in good condition!! Nice area and good staff
Stayed 1 night in Nov 2020

8/10 Good

Debra

Stayed 1 night in Nov 2020

10/10 Excellent

DeeDee, South Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we are in the middle of a pandemic they still tried to provide us with some breakfast options, they observed the social distancing practices and our Room was very neat
Stayed 2 nights in Oct 2020

6/10 Okay

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
becarefull in selection
This property is in need of many updates. While current ownership has completed some superficial look good changes the property needs work. The property was chosen for price. Even at low price point was not a value. The rooms are extremely small.
Stayed 5 nights in Oct 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Jesse, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the open-air hallways, like a huge motel, kind of
Stayed 1 night in Sep 2020

4/10 Poor

Amber

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ammenities
We were told there would be breakfast... There was nothing at all. We were told the breakfast would be pre packaged but there was nothing. Was disappointing....
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
The location was great a lot of restaurants by. Getting into the driveway was a bit tricky right away. The room could have been a bit better condition and the room could have been a bit cleaner especially the tub. The price for the night was excellent. Alao after Covid it would be nice if they reopen the pool which is a plus to have there.
Stayed 1 night in Aug 2020

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Okay
This was a last-minute reservation it was comfortable I just did not like that the second floor still under renovation wish we were placed on another level.
Stayed 1 night in Aug 2020

10/10 Excellent

Joe, La Crosse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with many shopping and dining options in the immediate area. Good area to walk the dog as well. Easy check in with clean room
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Jul 2020

2/10 Terrible

Christine, Brookfield Wisconsin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Staff was awesome. No hot water at all. Let it run for 10 minutes. Was not hot water in the morning either. Tub or sink.
Stayed 1 night in Jul 2020

10/10 Excellent

Annetta, Brookfield

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous, attentive to our needs. Cleaning staff sanitized hourly and respected the six feet rule. Our room was clean and comfortable.
Stayed 4 nights in Jul 2020

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service
The lobby and outside of the property is very nice looking and very modern to match the area. The room, however, was out of date. Smelled and the carpet and paint were very old and dirty. Beyond that when I went to take a shower I found that the bathroom door, which had a weird patchy paint job which makes me wonder what happened in there, had blood smeared on it as well as some suspicious splatters on the ceiling. The staff I interacted with was also kind of unfriendly. I arrived very late as my reservation at a different hotel was given away despite us telling them we were getting in late, so I did arrive right around 11 after booking online so maybe that was why my welcome was less than enthusiastic. My check in took ten minutes and the desk worker just seemed annoyed I came in, but he did have to call someone because he didn’t know how to process something because I had booked through Expedia so maybe that was more it than anything. I didn’t bother saying anything about the blood since we were just there for 8 hours to sleep and I discovered it in the morning as we were getting ready to leave.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, the staff was friendly, the breakfast was good it was overall a good place to have quiet time
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Orange juice dispenser didn't work call the elevator
Stayed 1 night in Jan 2020

10/10 Excellent

earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always have a nice stay here, friendly staff, rooms are clean and breakfast is good.
Stayed 2 nights in Jan 2020

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean, no problem there. It was a cold December night and I had the heat set on low. It never shut off as if it had no thermostat. Had to turn it off when the room overheated and went to bed. Woke up to a cold room. Also, the room had no hot water. I wasn't able to take a shower in the morning. No one at the front desk when I checked out, so I wasn't able to address these issues.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No hot wayer
We didn't have any hot water. The hotel did not compensate in any way for the inconvenience.
Stayed 1 night in Dec 2019
Response from Chris on Dec 16, 2019
We do apolagize for the inconvience, the hotel found out about the problem around 7am in th emorning, and the problem was fixed around 8:30 am.

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Sam, WI

Traveled with family
Decent facility for 1-2 night stay. Breakfast was good.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
I stayed in several rooms over a 3 week span and the shower on the third floor , drain wouldn’t drain. Second floor ac/heater need cleaned and sink drain kept backing up. Breakfast wasn’t even edible, hard as rock like it had been reheated from the day before
Stayed 1 night in Nov 2019

8/10 Good

Barbara

Traveled with family
Liked: Staff & service, room comfort
Was ok Loved the pillows any idea whete i could get some
Stayed 4 nights in Nov 2019

2/10 Terrible

Jackie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It certainly did not look like the pictures. The room was very small. It badly needs to be remodeled. The bathroom was painted but they did a bad job. It did not want to take a bath in the tub because the drain had rust. The door was to the outside so I did not feel safe. The comforter was not covered so I don’t know when it was cleaned the last.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent quality Hotel . Staff was nice and professional
Stayed 2 nights in Oct 2019

10/10 Excellent

Garlis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Dream
Nice, friendly place to stay
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
we Stay here as a first choice in motel choices when we come to Brookfield, if it is available.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

4/10 Poor

Margo

Disliked: Cleanliness, property conditions & facilities
It’s ok, not great
Exterior hallways to rooms are poorly lit and kind of creepy. Desk cashier was very pleasant, helpful, and friendly. Rooms are decent and it is a shame the hallways are gloomy
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and friendly will def be back the only issue was the woman in charge of the breakfast was not a nice person
Stayed 2 nights in Sep 2019