COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Quality Inn & Suites

Photo gallery

Featured Image
Indoor pool
Indoor pool
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Quality Inn & Suites

2.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMuseum of Wisconsin Art4 min drive
    Popular LocationWest Bend Labyrinth Garden4 min drive
    Popular LocationRegner Park5 min drive
    AirportWaukesha, WI (UES-Waukesha County)44 min drive

Choose dates to view prices

About this area

West Bend

Quality Inn & Suites is located in West Bend. Museum of Wisconsin Art and Washington County Old Courthouse Museum are cultural highlights, and some of the area's attractions include Regner Park and West Bend Labyrinth Garden. Kettle Moraine Ice Center and Sleeping Dragon Ranch are also worth visiting. Spend some time exploring the area's activities, including skiing.
Popular Location

What's nearby

  • Museum of Wisconsin Art - 4 min drive
  • West Bend Labyrinth Garden - 4 min drive
  • Regner Park - 5 min drive
  • Washington County Old Courthouse Museum - 5 min drive
  • St. Agnes Historic Convent and School - 5 min drive

Getting around

  • General Mitchell Intl. Airport (MKE) - 50 min drive

Restaurants

  • Culver's — 5 min walk
  • West Bend tap + tavern — 4 min drive
  • Grasshopper Restaurant — 4 min drive
  • Toucan Food & Custard — 4 min drive
  • The Idle Hour . .or two — 4 min drive

About this property

Quality Inn & Suites

Hotel in West Bend with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, dry cleaning, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and RV/bus/truck parking. All 49 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Quality Inn & Suites offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Room service available

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in from 3 PM - 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
2 per room (up to 25 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 66 out of 262 reviews
5 - Excellent 25%
Rating 4 - Good. 114 out of 262 reviews
4 - Good 44%
Rating 3 - Okay. 55 out of 262 reviews
3 - Okay 21%
Rating 2 - Poor. 16 out of 262 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 262 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Traveled with family
Was not happy at all that at 10:30 am check out was 11:00 a.m. there was a knock and before we could answer the door it was opened. An oh sorry was spoken then the door was shut. 5 minutes later we were leaving and 2 men workers were standing outside of the door arguing in a foreign language then said sorry we opened your door we thought you were gone. I said check out was 11 you had no right opening our door at 10:30. I was so mad.
Stayed 2 nights in Apr 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

3/5 Okay

Garbages were full outside ashtrays were full. Furniture in room was out dated stained and dirty
Stayed 1 night in Feb 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoke
I'm pretty sure I'm going to get lunch cancer from the smell of cigarette smoke in room 227. Literally got home and the odor followed me home. Curtains were ripped and grody, recliner was in disrepair. Lightbulb in bathroom was burnt out. Do they even check these rooms for conditions? That room should have been condemned.
Stayed 1 night in Feb 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021