Posted Jun 13, 2016 on Hotels
I chose this hotel because I really thought it would be clean and an enjoyable experience. Unfortunately, it wasn't. The first thing that I saw when I walked into the room was a dead bug on the transparent curtains. That was a little disturbing. Then I noticed there were two areas of the room that had random pieces of duct tape on the carpeting. I peeled a piece up to see why it was there and still don't know why. None of the random pieces were holding carpet together or doing anything that I could see, other than making the room look tacky and cheap. The front desk was extremely understaffed and unorganized. I didn't really have the patience to stand in line forever to be moved to a different room so I dealt with it. Another thing that was really frustrating was that NONE of the soda machines worked on ALL 5 floors! The machines only accept credit cards, which was irritating, and I tried 3 different cards at all of the machines and not one of them would dispense anything. The beds were pretty comfortable but there were loud little kid footsteps above our room after 11pm, which woke me up several times throughout the night... People with small children should be put on the first floor and people without small children should be placed on the upper floors. I hate to say it, but I don't think I'd stay at this hotel again.