This should be listed as a 1star hotel
Posted Feb 20, 2017
The one working elevator had a mind of its own, stopping at the wrong floors or possibly every floor... or just decide to go back to the top floor and start down all over again. The heat in the room was broken making all of the rooms at least 90degrees and the air did not work. We had a puddle in front of the bathroom door which never dried and the dust/dirt in the room was horrifying. And the one outlet in the room I could find to plug my phone charger into already had 5 other plugs in it, there were two three way adapters in the two plug outlet.
Comment from Hotel Management
Feb 23, 2017 by John, Hotel Management
I’m sorry about the 2nd elevator that was temporarily acting up. The other elevator was fine. Also the heat was not broken. We were in a winter season and did not have AC because of the seasonal outside temperatures. Clearly we were not performing to our usual standards that day, and for that I sincerely apologize. I have reviewed your feedback in detail with our crew and manager. Your comments help us become better. Again, I’m sorry for all your inconveniences. I hope we can serve you in the future.