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Reviews of The Clarke Hotel

3 out of 5
The Clarke Hotel
314 W Main Street, Waukesha, WI

Reviews

8.4

Very Good

Rating 10 - Excellent. 260 out of 525 reviews" "
Rating 8 - Good. 159 out of 525 reviews" "
Rating 6 - Okay. 66 out of 525 reviews" "
Rating 4 - Poor. 27 out of 525 reviews" "
Rating 2 - Terrible. 13 out of 525 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice. It's a clean quiet hotel with very nice rooms and close to everything downtown.
Stayed 4 nights in Apr 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs better parking options
Stayed 1 night in Apr 2024

4/10 Poor

Patricia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
There was no actual person at the hotel. I was sent a code via email to unlock hotel doors. I did not know about this email so i had to call the number posted on the door for help. No one actually in the building during my stay, including checkbout.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel, lovely downtown
Stayed 2 nights in Feb 2024

10/10 Excellent

Dee Jaye

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice, clean hotel. Nice downtown area with plenty to do. There is a lack of desk service.
Stayed 1 night in Feb 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Damien

Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

michael

Traveled with group, Traveled with partner
Liked: Amenities
The building is older but kept up and nice the rooms are large 205 was a corner room lots of windows large bathroom small fridge coffee maker even wine glasses!! The bar was very nice clean and quaint it is attached to the restaurant which I did not eat in. The area has lots of bars ,shops and restaurants . Quite a few bars are for the under 30 crowd but Ok Mainstream bar has great food I had scallops on tostada my husband has the tuna also very good yes seafood at a bar thsts good take my word we owned a restaurant. Overall Clark hotel was reasonable and very nice. NYE $128 with breakfast voucher
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable room with good service.
Good large room. Love the separate bathtub and good shower. Especially appreciate the service we got as we were late check ins and we had good instructions on how to enter. It was all there as described. Only once saw an individual at the front desk. Almost a self-serve place. Only complaint was noise - both from the street and from the restaurant with the loud music. And the non-existent parking. Probably won't stay there again because of those two things.
Stayed 3 nights in Dec 2023
Response from Heather on Jan 3, 2024
Thank you Richard for taking time to leave us a review. We have carefully reviewed your response and have taken note to the issues you encountered. We're in a Downtown District so there is going to be some street noise that would be out of our control. We do offer rooms that are not located on the Main Street that would be quieter, May we ask what time of the evening the music was heard from the restaurant on the main floor?Thank you again, much appreciated.

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Heather on Jan 3, 2024
Thank you for the review Franz!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Heather on Jan 3, 2024
Thank you David!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Heather on Jan 3, 2024
Lovely! Thank you for the review!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. Everything is in walking distance, bars, restaurants, lounges, shopping. The hotel has a great restaurant and bar with excellent food.
Stayed 1 night in Dec 2023
Response from Heather on Dec 6, 2023
Brian,We appreciate the review and love that you enjoyed your stay at The Clarke Hotel!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 3 nights in Nov 2023
Response from Heather on Dec 6, 2023
SarahThank you for the kind review!

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, a great place to be downtown. Parking is a few easy-to-walk blocks away. I liked that they picked Dave's restaurant as the breakfast option. They should upgrade the check-in option with a keyless entry system. A little street noise during the day but after 7- 8 pm it is minimal
Stayed 1 night in Nov 2023
Response from Heather on Dec 6, 2023
Martha,We appreciate you taking the time to leave us a review. So happy you enjoyed your stay!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Heather on Jan 3, 2024
Kelly, thank you for the positive review!

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place. Will stay here again
Stayed 5 nights in Nov 2023
Response from Heather on Dec 6, 2023
Thank you Eric!

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 2 nights in Nov 2023
Response from Heather on Jan 3, 2024
Glad you enjoyed your stay Kevin!Thank you

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Heather on Dec 6, 2023
DavidThank you for the 10 out of 10 review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Great boutique hotel. Parking is a bit of a walk. That part is annoying

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Great location in downtown and to local restaurants and shopping. Clean and comfortable. Overnight parking lot/ramp is down the street. No onsite staff after hours.
Stayed 1 night in Sep 2023
Response from Main Reception on Sep 14, 2023
Thank you for the review Lisa!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Great location.
Stayed 3 nights in Sep 2023
Response from Main Reception on Sep 14, 2023
Thank you Jesse for taking the time to leave us a review!

10/10 Excellent

Robert

Liked: Staff & service, amenities
Such a cute area and hotel!
Stayed 1 night in Sep 2023
Response from Heather on Sep 14, 2023
Robert-We're so happy to see that you enjoyed your stay and Historic Downtown Waukesha!

8/10 Good

Catalina, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The room was clean, with a huge bathroom and great pillows and sheets. There is no breakfast in the hotel; guests are given a voucher to eat at a nearby diner. The voucher is for $10 a person (not specified anywhere). If your bill exceeds that amount - and it probably when you see the prices listed - you pay the remaining amount. Just saying, so you won't be surprised when you pay for your own tea or coffee.
Stayed 1 night in Sep 2023

10/10 Excellent

Mindy

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Wendy

Stayed 1 night in Aug 2023

8/10 Good

Audrey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very nice. The staff was very limited as to when you could check in and we had to change our plans to get there before our event to get the key. Vouchers for breakfast close by was nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this small boutique hotel. It was on the main avenue with all kinds of bars, shopping, and restaurants. The hotel even has a beautiful restaurant and bar. The next time we stay we will ask if they have rooms away from the street side as I was awake until after 2 with all the noise coming from the bars and people outside. Not a big deal, but would prefer a different room. The room was very spacious with lots of windows. Had an air jetted tub that we didn’t use and a great shower with several jets that we couldn’t figure out. My husband and I were laughing because this room was big and the wall away from the bed was huge and had a tiny tv hanging on it. Like maybe a 29” or 32”. I think that requires an upgrade. The other downfall is the parking and the locked front door upon arrival. When you get to the hotel there is no way to enter without calling the front desk from your cell phone which means finding the number. Then they will open the door. Why not have a doorbell? Go up to the 2nd floor lobby check in and then go drop off your stuff and then go move your car to a non secure parking garage a block away. There were cars in that garage that look like they’ve been sitting for years. Just seemed a little sketch to me. There’s even a valet sign on the first floor of the hotel, but apparently they don’t offer it. All in all we would definitely stay again as it’s really a nice hotel in a perfect location with just a few annoyances.
Response from Front Desk on Aug 21, 2023
Hi Liza, thank you for your response. We're glad you enjoyed your stay and do hope you come again. We do have rooms that are not on the Main St. side of the building and we are in the process of upgrading the TV's. The City owns the parking garage and there are cameras.

10/10 Excellent

Joseph

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Delightful. Staff is nice and attentive.
Stayed 1 night in Aug 2023

10/10 Excellent

Edward

Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome hotel, staff and town
Stayed 2 nights in Aug 2023

8/10 Good

John, Portage

Liked: Cleanliness, staff & service, property conditions & facilities
First class sheets and pillows - very comfortable. Staff was helpful once Facebook was used to get their attention.
Stayed 2 nights in Jul 2023
Response from Heather on Aug 1, 2023
We also have someone on call 24/7 to address guest concerns so there are other options to reach out to hotel staff. Thank you for staying at The Clarke Hotel.

10/10 Excellent

Patti

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experient ever
It was amazing, nice room, bonus extra friday night live music right outside the hotel. Nice contintel breakfast best experience ever. Good time. Hotel was great,wonderful staff
Stayed 1 night in Jul 2023
Response from Heather on Jul 24, 2023
Wow! Thank you for the amazing review!We're so glad you enjoyed your stay!

10/10 Excellent

Teryle

Stayed 3 nights in Jul 2023
Response from Heather on Jul 24, 2023
Thank you for the review!

8/10 Good

Josh

Stayed 3 nights in Jul 2023

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Historical area cool shops
Stayed 1 night in Jul 2023

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
Location couldn’t be better! Right in the center of downtown. Stayed here for a function at Carroll. Room was amazing. Double king suite. Huge and the bathroom was massive. Price was half that of chain hotels on the highway.
Stayed 1 night in Jul 2023
Response from Heather on Jul 24, 2023
Thank you for taking the time to leave us a great review!

8/10 Good

Tino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, spacious, friendly staff, nice neighborhood. Only drawback, I am recovering from surgery and had to walk far to park my vehicle.

8/10 Good

Steven

Stayed 1 night in Jul 2023

8/10 Good

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service
Room and hotel very clean. In downtown, had a room with street view. The room and the bathroom are large. Stayed on a Monday night. It was quite after 830-900. The parking ramp is 2 blocks away and TV is 30 inch on a wall about 15 ft away from bed headboard. Will stay again.
Stayed 1 night in Jun 2023
Response from Heather on Jul 24, 2023
Thank you for the review!We're currently in the process of updating to larger televisions.

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quant beautiful rooms. Curtains didn’t quite cover windows. Great bathroom. Everything was nice. Staff so pleasant
Stayed 1 night in Jun 2023

10/10 Excellent

Steve

Stayed 1 night in Jun 2023