Ratings based on 268 Verified Reviews

3.8 out of 5
72% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Beautiful hotel - shame about the staff

Posted Apr 23, 2017
Pros: Building and location
Cons: See review - staff.
The hotel is beautiful and the room more than adequate. However, when I phoned to add a second guest to my reservation, staff were offhand and when I enquired if it were possible to bring a pet they were almost hostile. I was happy to make other arrangements for the dog, but what was baffling, in addition to the unnecessarily rude response, was that the next morning a dog was walked out of the Knickerbocker; it seems rules are applied inconsistently. Moreover, generally, the staff's behaviour was not in accordance with the grandeur of the building and is the sole reason I find myself unable to recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Lovely hotel near the museums

Posted Apr 19, 2017
The Kickerbocker on the Lake is a delightfully old school hotel. The room are reasonably spacious and comfortable, and the staff was friendly and helpful. The hotel is within walking distance of good restaurants, the lake, and Milwaukee's fine museums. I would definitely recommend the Knickerbocker and would certainly stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Rooms have definitely been updated since other reviews. Still an old building (that's part of the charm). Close to a lot of places. Staff was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
Loved the location on the water! It is close to public art museum and downtown attractions.
3 out of 5
by Dan

This traveler left a rating score only Posted Mar 20, 2017 on Hotels
4 out of 5
by Kimberly

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
4 out of 5
by Mesi

Great historic location and service

Posted Mar 18, 2017 on Hotels
We enjoyed staying at this historic aparta-hotel. The kitchenette sure is handy and well equipped! Our heat wasn't on and took a few hours to warm up but it kicked!
5 out of 5
by Kaitlyn

Kind Staff and Comfy Room

Posted Mar 17, 2017 on Hotels
Second time staying here for a quick 24 hour trip and both times I felt so welcomed by the staff and the room was inviting, comfortable and a home away from home!
4 out of 5
by Jason

Nice hotel; friendly staff

Posted Mar 9, 2017 on Hotels
Very nicely remodeled rooms, complete with kitchenette (microwave, fridge, sink, coffee maker, etc.) Only thing I didn't care for was radiator heat but that's a personal preference.
4 out of 5
by kathrine

This traveler left a rating score only Posted Mar 8, 2017 on Hotels