Ratings based on 387 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from La Pine, Oregon

Best hotel stay we've had!

Posted Oct 17, 2017
Pros: Everything.....from check in to check out. Room was wonderful.
Cons: The only improvement I could suggest is a mirror that could be moved closer in the bathroom to make it easier to apply makeup.
Location: Great weather. Casino's. Easy drive to So. Lake Tahoe. Swim center in summer.
Our stay was great. Coming from a little town in the pines the traffic getting there was an experience. Glad it was easy to find the hotel. Parking was easy and check in was the fastest and smoothest we've ever had. Our room was on the first floor and conveniently located. Room was large, very clean and comfortable. The bed and pillows were comfortable and we enjoyed a good nights sleep. The morning breakfast was great. Wonderful selection and the service staff were great. Especially Rosa. The gathering area for breakfast was bright, large and very clean. The food area was tended constantly to be sure food was available and there were no messes anywhere including on the tables. We are very impressed with our stay and will be back to visit again. We had stayed at another HI Express and it did not compare to Minden!
Comment from Hotel Management
Oct 30, 2017 by Kathy B., Hotel Management
Dear John W, Thank you so much for detailing your experience at Holiday Inn Express & Suites, Minden, NV. I am glad we were able to accommodate your hospitality needs during your stay with us.  A positive guest experience is something our staff takes great pride in, so we value your feedback. It is always nice to hear a guest say "will be back to visit again". We look forward to serving you again. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
3 out of 5
by A verified traveler from AL

Average hotel, disappointing management

Posted Oct 15, 2017
Clean and comfortable enough. Average breakfast. But when our plans changed, and we couldn’t stay the last 2 nights, the management would not refund any of our money. We even called and left a message with the head manager there. After a few days, she returned our call and left a gruff message still refusing. So be SURE you have your dates correct!!
Comment from Hotel Management
Oct 30, 2017 by Kathy B., Hotel Management
Dear Guest, Thank you for detailing your experience at Holiday Inn Express & Suites, Minden, NV. I am pleased that you enjoyed your stay with us. I am sorry that your trip was cut short. Our hotel does have a strict policy on non-refundable reservations. We do hope to have the opportunity to serve you again. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
3 out of 5
Recommended
for Everyone
by A verified traveler

Convient location

Posted Oct 10, 2017
Need better morning coffee, breakfast needs more healthy choices
Comment from Hotel Management
Oct 15, 2017 by Kathy B, Hotel Management
Dear Guest, Thank you for feedback regarding your stay at Holiday Inn Express & Suites, Minden, NV. We do serve complimentary quality Arabica coffee 24 hours a day. Our complimentary hot breakfast buffet boasts a numerous variety of healthy choices to start your day.We value your opinions and utilize your suggestions to improve our guest services. We hope to have the opportunity to serve you again. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Forest, CA

The Way You Scratch Tonight

Posted Aug 31, 2017
Pros: We liked the cinnamon buns for breakfast.
Cons: The bathroom vent was continually clicking unless you ran the fan, which we did all night. The air conditioner was very loud and kept us up at night
Location: The location was perfect to the events we attended in Minden and Genoa.
Our experience was acceptable. One problem was the amount of mosquitos that are outside. We were bitten constantly and could hardly stop scratching. Please request having them spray around the parking lot and entrance. Thank you!
Comment from Hotel Management
Sep 5, 2017 by Kathy B., Hotel Management
Dear Guest, Thank you for detailing your experience at Holiday Inn Express & Suites, Minden, NV. I have to agree with you that our location is perfect for touring northern Nevada. I am also glad that you were able to enjoy some of our complimentary hot breakfast buffet choices. As for the air conditioner, our front desk associates could have helped you with various settings to prevent noise. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
4 out of 5
by A verified traveler

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Sep 5, 2017 by kathy, Hotel Management
Dear Guest, Thank you for taking time to rate Holiday Inn Express & Suites, Minden, NV. We appreciate your patronage and look forward to meeting your future hospitality needs. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
5 out of 5
by Ankush

Posted Aug 10, 2017 on Hotels
The hotel is at an amazing location, not too far from South Lake Tahoe but is at the same time peaceful.
Comment from Hotel Management
Aug 18, 2017 by kathy, Hotel Management
Dear Guest, Thank you for taking time to review Holiday Inn Express & Suites, Minden, NV. Your feedback is appreciated. We have to agree with you that our location is amazing. It is ideal for touring northern Nevada. We hope you choose to stay with us in the future. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
5 out of 5
by Judith

Megi

Posted Aug 9, 2017 on Hotels
Great customer service and nice breakfast.
Comment from Hotel Management
Aug 16, 2017 by kathy, Hotel Management
Dear Guest, Thank you for the kind review of Holiday Inn Express & Suites, Minden, NV and staff. Your time is appreciated. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
5 out of 5
Recommended
for Everyone
by A verified traveler from Baldwin park

Great stay

Posted Jul 25, 2017
I truly loved our stay from the breakfast to the stay
Comment from Hotel Management
Aug 16, 2017 by Kathy, Hotel Management
Dear Guest, Thank you for reviewing Holiday Inn Express & Suites, Minden, NV. Your feedback is important to us. I am glad you had a "Great stay". Please keep our hotel in mind for future visits to the Carson Valley. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
4 out of 5
by Daniel

Posted Jul 24, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017 by kathy, Hotel Management
Dear Daniel, Thank you for taking time to rate Holiday Inn Express & Suites, Minden, NV. I am glad we were able to accommodate your hospitality needs. Please keep our hotel in mind for future visits to the Carson Valley. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV
4 out of 5
Recommended
for Families
by A verified traveler from Seattle

Nice hotel to stay

Posted Jul 18, 2017
Pros: Feel roomy with the high ceiling room
Cons: NA
Location: Stayed one night at Minden and it is close to Lake Tahoe.
Satisfied with our stay at this hotel and it has indoor swimming pool for our young kid.
Comment from Hotel Management
Aug 16, 2017 by Kathy, Hotel Management
Dear David, Thank you for reviewing Holiday Inn Express & Suites, Minden, NV. Your feedback is important. I am glad to hear that you were satisfied with your stay at our hotel. We look forward to meeting and/or exceeding your future hospitality needs. Sincerely, Kathy B. Social Media Coordinator Holiday Inn Express & Suites, Minden, NV