Thank you, NataliWe are happy to hear you had an excellent stay. Please visit us again real soon!

Hello Misty,Thank you for the excellent feedback! So happy to hear you enjoyed our convenient location in the Mill District. Hope to see you again in the near future - thank you!

Thank you, Carli! So happy to hear you loved the hotel. I have shared your postive feedback with our housekeeping team - you made their day! Look forward to seeing you again soon!

Thank you, Michael. I sincerely apologize for any challenges with the lighting. Thank you for bringing this to our attention so we can review how we might improve. Hope you will give us another try - thank you!

Thank you, Pam. Happy to hear you had a great stay! Please come visit us again soon. There are so many great things to do in Minneapolis!

Hello Kasi,Thank you for pointing out our great location! We are so happy to hear you enjoyed your stay and our staff took great care of you. Please stop by again real soon!

Hello, ReneeThank you for taking the time share your positive experience. We are so happy to hear you have found a home away from home while visiting your daughter. Our location is so convenient to the many Universities in Minneapolis. Thank you!

Hello Vasomnoleak,Thank you for sharing your experience with our team. We are so happy to hear that you had an amazing experience with us. Thank you!

Hi Michelle,Thank you for sharing your experience with us. Happy to hear you were able to enjoy our newly resurfaced pool and hot tub area. We are happy to share your feedback with our team as they strive to deliver on a positive experience for all guests. Hope to welcome you back in the future. Thank you!

Hi Kerry,Thank you for sharing your experience with us. I sincerely apologize for the inconvenience of items not being stocked properly and that you didn't enjoy your stay. We strive to create a positive experience for all guests, and we clearly fell short. If you would like to discuss further and/or if there is anything we can do to make it right, please call our hotel directly and ask for our GM. Thank you

Oh Hank! Thank you for sharing your experience with us. Makes us so happy to hear you enjoyed your room and shower. Both so important! Please come visit us next time you are in Minneapolis. Thank you

Thank you, Ericka! Happy to hear you enjoyed your stay and our staff took care of you! Please keep us in mind for your next Minneapolis adventure.

Hello Steven,Thank you for taking the time to share your positive feedback. We have shared your detailed review with Aree and team. Our team strives to exceed guest expectations and we are thrilled to hear that we did despite the challenges with the heater. Thank you for bringing it to our attention so our engineering team could fix the heater. Please keep us in mind for future stays in Minneapolis. Thank you!

Hello Jorge,Thank you for taking the time to complete this survey. We would welcome any additional feedback you may have to share if you would like to call the hotel directly and speak with our GM. We look forward to the opportunity to make it right. Thank you

Hello Dustin,Thank you for taking the time to share your feedback with us. We sincerely apologize for not exceeding your expectations and for the pool closure. We have finished our pool and hot tub re-surfacing project and would like to welcome you back for a future stay to enjoy the pool. Please call our GM directly and mention this stay / review. Thank you!

Hello Bonnie,Thank you for sharing your experience with us. We sincerely apologize for the delay at check-in on New Year's Eve. As you might know, there were multiple events happening in the city that evening; and we should have done a few things differently to ensure timely check-ins for all guests. We have reviewed with our operations team in order to avoid this situation in the future. Thank you again for staying with us and we hope you will give us another chance. If you would like to discuss any other details of your stay, please call our hotel directly and ask to speak with our GM. Happy New Year!

Hello Dean,Thank you for choosing to stay with us and sharing your feedback. Makes us so happy to see you had an excellent stay. Please come see us again real soon!

Hello Jay,Thank you for sharing your feedback with us. We would like to sincerely apologize for the inconvenience that the delayed check-in may have caused you. With it being New Year's Eve, concert at the Armory and the Vikings versus Packers game weekend, we did run into a few issues with the rooms being ready. We have reviewed operationally what we will do differently in the future to ensure a timely check-in for all guests.We are very sorry and hope you might consider staying with us for a future event. If you would like to discuss more specific details, please call our hotel directly and ask to speak with our General Manager. Thank you

Hello Thomas,Thank you for sharing your experience with us. Based on your score, it looks like we did not meet your expectations. We sincerely apologize for any inconvenience and would welcome an opportunity to learn more about your experience so that we can address and improve. If you would like to call the hotel directly and ask to speak with our General Manager; we would welcome more details. Thank you!

Hello Casandra,Thank you!! We greatly appreciate your business and feedback. We are very happy to hear that you enjoyed your stay with us and our location. Please keep us in mind for future visits to Minneapolis!

Hello Abbie,Thank you for sharing your feedback. Looks like you enjoyed your stay. Please visit us again in 2024! Thank you

Hello Joan,Thank you for your feedback. We greatly appreciate you making the time to share your experience with us. Happy to hear you loved our location. Very convenient to the many venues downtown, the historic Mill District as well as freeway access. Hope to see you in 2024! Thank you

Hello Anavah,Thank you for choosing the Aloft Minneapolis! We are thrilled to hear you had an excellent stay. Please keep us in mind for your next Minneapolis visit. Thank you

Thank you, Felicia! Greatly appreciate you taking the time to share your feedback. We are so happy to hear that you enjoyed your stay. Please come see us again in 2024! Happy New Year!

Thank you, Lideeya! Happy to hear you had a great stay! Please visit us again next time you are in Minneapolis!

Hello Kenneth,Thank you for sharing your feedback. I am sorry to hear that we did not exceed your expectations. We would like to make it right and address any areas for improvement. Please call our hotel directly; and ask to speak with our GM if you would like to share any specific feedback. Thank you!

Hello Dan,Thank you for choosing to stay with us and for your feedback. We apologize if our breakfast offerings did not meet your expectations. We would greatly appreciate some specific information so that we can improve our offerings. If you would like to share, please call our hotel directly and ask to speak with our General Manager. Thank you!

Hello Erik,Thank you so much for your feedback and for staying with us. We are so happy to hear you enjoyed your stay and first experience with Aloft Hotels. We look forward to your next stay and sharing your feedback with our team. Thank you

Thank you, Ashley! Great to hear you had an excellent stay. Please visit us again real soon. Thank you

Mark,Great to see you had an excellent stay. We hope you visit us again real soon! Thank you

Hello Heidi,Thank you for staying with us and sharing your feedback. We sincerely apologize for your experience with our welcome desk team. We have addressed this with our team and appreciate the opportunity to improve. I have also shared the pool situation with our Chief Engineer so that he could test the chlorine levels again. We do hope you might re-consider staying with us in the future. Thank you!

Thank you, Josh for your feedback. Looks like we may have fallen short. We take feedback very seriously so if you want to call the hotel directly and speak with our GM; we would love to hear the specifics so we can address. Thank you!