Ratings based on 487 Verified Reviews

3.8 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Very friendly front desk staff, made sure we were satisfied with everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
They could have left sit up in lobby longer instead of closing down at 10
2 out of 5
by A verified traveler from oshkosh wi

Unwillingness of staff

Posted Apr 18, 2017
Recently I had a family emergency with my grandson in icu and I live in Wisconsin so I booked this hotel not realizing about the deposit. I arrived at the hotel around 7ish and the night manager melissa said we didn't have enough on the card for the deposit she then got very rude so we asked about other ways to pay being we were from out of town and the room was already payed for for 2 nights and I had the $100cash. Melissa said it was against company policy and couldn't help us we were willing to put the money in the bank early in the morning but the hotel said no and mind you my grandson is in icu and not doing well. I stayed the second night and they would not let me check in an hour early and I felt like they were watching me during breakfast and when I asked for a towel the morning manager said " I will see what I can find". Managers at this hotel were very unwilling to work with us given our situation and very rude. I would not recommend this hotel. My only good part of the weekend was my grandson is ok.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Over all feedback

Posted Apr 10, 2017
Pros: Size and ease of access.
Cons: Pool door was off and the entire hotel smelled of chlorine. Complimentary breakfast food quality can be improved to real eggs, fresher potatoes.
I personally booked a Best Western for my business travel because of previous stays at the Best Western Hotel brands in other cities. I was alerted by coworkers to be safe in this neighborhood when I told them where I was staying. I did not feel unsafe and in fact was pleasantly surprised by the ease of access to this location and one of the reasons I chose to stay here because it was not just grouped together with other hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis, mn

Posted Feb 20, 2017
It was great. I loved it very comfy. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

Easy check- in, friendly staff.

Posted Feb 20, 2017
Pros: I enjoyed the balcony. We were able to watch the sunrise!
Cons: Choice of soft or hard pillows.
Location: We stayed here because we were visiting relatives.
Our stay was very comfortable and quiet. The continental breakfast was VERY good!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
4 out of 5
by Lissa

Hoped for better

Posted Feb 14, 2017 on Hotels
Nice place for price but starting to take on run down appearance. Lack of staff, lack of towels, very loud heating and a horrific bright light installed outside above our bedroom window--there was a glow all night that seeped in around the blackout curtains and lit up the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Very nice hotel. Great staff. Clean room. Pool and jacuzzi tub. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

NICE HOTEL

Posted Jan 28, 2017 on CheapTickets
I REALLY ENJOYED MY STAY NICE CLEAN ROOMS AN VERY FRIENDLY STAFF...