Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Minnesota

Very nice accommodations!

Posted Aug 24, 2016
Pros: The suite I stayed in was super nice! Very comfortable!
I booked with Expedia for my room and was pleasantly surprised to get an email that I got a free upgrade to a suite! That is was an awesome surprise! My suite was so nice! I really had a great experience all around! I ate in the restaurant for the brunch and that was amazing, too!
5 out of 5
by A verified traveler from Florida

VISIT TO BURNSVILLE MN

Posted Jun 15, 2016
Pros: Location, staff, service, facilities, shuttle, restaurant. It was all good.
Cons: Can't think of a thing.
Location: The location was excellent for us; very close to the health care facility where our sister is living. We really wasn't looking for things to do
Our hotel experience couldn't have been better. The reason for our trip was a very emotional one; to visit our terminally ill sister, probably the last time we will see her alive. The staff at the hotel was extraordinary in trying to meet our every need. This made our stay there so much easier. We couldn't have asked for more. Please relay our heartfelt thanks to the staff there. (Best Western-Premier, Nicolett Ave)
Comment from Hotel Management
by Nathan, Hotel Management
Thank you for your business and we hope to see you again soon!
5 out of 5
by Jane W from Omaha

Great location, comfortable lounging chair

Posted May 3, 2016 on Hotels
Very friendly and helpful staff
Comment from Hotel Management
by Nathan, Hotel Management
Thank you for your business and we hope to see you again soon!
5 out of 5
by Chastity from Wisconsin

Nice

Posted Apr 27, 2016 on Hotels
Staff was nice. Wish there was extra pillows in the room. I wanted to eat at restaurant because it was farm to table but we didn't stay long enough.
Comment from Hotel Management
by Nathan, Hotel Management
Thank you for your business and we hope to see you again soon!
4 out of 5
by Vickie from Portland, OR

Posted Apr 19, 2016 on Hotels
Customer service was excellent! I really appreciated the organic and non-gmo options at the restaurant.
Comment from Hotel Management
by Nathan, Hotel Management
Thank you for your business and we hope to see you again soon!
3 out of 5
by Yvonne

Posted Apr 11, 2016 on Hotels
It was good except for some cleaning products that was sprayed in the room. Smelled until it was cleared out. I am allergic to smells.
Comment from Hotel Management
by Nathan, Hotel Management
Thank you for your business and we hope to see you again soon!
4 out of 5
by Vicki from MN

OK place.

Posted Apr 6, 2016 on Hotels
We traveled with our dog, so they honored our request for a first floor room away from the lobby, however there was a door to the pool area and was noisy on Friday night. There is a restaurant, so no free breakfast or coupons for restaurant. The location was great near family. The front desk people were welcoming and friendly. Ok place to stay but are better rates near MOA.
5 out of 5
by Denise from Willmar, MN

Posted Apr 3, 2016 on Hotels
We had a very nice stay in a beautiful, comfortable room! We would definitely recommend this hotel! We'll be back!!!
5 out of 5
by Dana from Douglas, AZ

Always a great stay

Posted Apr 2, 2016 on Hotels
Easy efficient check in with the friendly front desk staff. Rooms are quiet and comfortable. The hotel's restaurant is excellent too!
Comment from Hotel Management
by Nathan, Hotel Management
Thank you for your business and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted Mar 22, 2016 on Hotels
Comment from Hotel Management
Mar 29, 2016 by Nathan, Hotel Management
Thank you for your feedback and business!