Ratings based on 78 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
It was great. The room was clean and comfortable, and perfect for two people. The breakfast at the hotel it was also very good. It is located in Burnsville, which is a beautiful area with a beautiful view and a lot of good restaurants.
4 out of 5
by A verified traveler from US

O.K

Posted Nov 29, 2016
Pros: Positive: Staff were very helpful and friendly; and room was very clean.
Cons: Improvements: Have breakfast available before 9am on Sunday morning. Do not allow dogs.
Positive: Staff were very helpful and friendly; and room was very clean. Negative: There was no breakfast available until after 9am. There were several questionable people hanging around in the parking lot, with lots of cars coming/going; made you feel very uncomfortable. And, there was a dog barking for quite a long time during the middle of the night.
Comment from Hotel Management
Jan 9, 2017 by Nathan, Hotel Management
Thank you for your business and feedback! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Truly a Premier Experience!

Posted Nov 14, 2016
Location: Easy highway access with a full compliment of traveler services.
Updated with attention to the details. It's the small things that are really important, and this is a well managed facility. Highly Recommend this intelligently designed and well located Best Western Premier Nicollet Inn.
Comment from Hotel Management
Jan 9, 2017 by Nathan, Hotel Management
Thank you for your business and feedback! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville, United States of America

Posted Oct 12, 2016
It's great place to stay, however the restaurant down stairs is quit expensive.
Comment from Hotel Management
Oct 31, 2016 by Nathan Kremer, Hotel Management
Thank you for your business and taking the time to give us your feedback. We value your opinion and will do our best to use it to improve. Thanks again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2016
Good size suite. Clean. Quiet. Good location. Helpful staff.
Comment from Hotel Management
Oct 31, 2016 by Nathan Kremer, Hotel Management
Thank you for your business and taking the time to give us your feedback. We value your opinion and will do our best to use it to improve. Thanks again!
3 out of 5
by A verified traveler

mold in bathroom

Posted Oct 9, 2016
Pros: The people at the front desk where really friendly and nice
Was disappointed that there was mold on the ceiling of the shower. When you first walk into the actual room it looks nice but the fact the coffee pot and microwave and fridge are in the actual bathroom where the mold was disgusted me. Mold in general disgusts me. I am sure if the hotel added in a exhaust fan in the bathroom it would help control the mold growing in there.
Comment from Hotel Management
Oct 31, 2016 by Nathan Kremer, Hotel Management
Thank you for your business and taking the time to give us your feedback. We value your opinion and will do our best to use it to improve. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA

Posted Oct 3, 2016
Pros: Friendly staff
Location: Nice area, easy access to interstate.
Front Desk staff helped with restaurant recommendations and reservations. Rooms Clean.Highly recommend.
Comment from Hotel Management
Jan 9, 2017 by Nathan, Hotel Management
Thank you for your business and feedback! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from from Michigan

Excellent Staff

Posted Sep 12, 2016
Excellent Staff worked very hard to make our stay perfect
Comment from Hotel Management
Oct 31, 2016 by Nathan Kremer, Hotel Management
Thank you for your business and taking the time to give us your feedback. We value your opinion and will do our best to use it to improve. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Very nice accommodations!

Posted Aug 24, 2016
Pros: The suite I stayed in was super nice! Very comfortable!
I booked with Expedia for my room and was pleasantly surprised to get an email that I got a free upgrade to a suite! That is was an awesome surprise! My suite was so nice! I really had a great experience all around! I ate in the restaurant for the brunch and that was amazing, too!
Comment from Hotel Management
Oct 31, 2016 by Nathan Kremer, Hotel Management
Thank you for your business and taking the time to give us your feedback. We value your opinion and will do our best to use it to improve. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

VISIT TO BURNSVILLE MN

Posted Jun 15, 2016
Pros: Location, staff, service, facilities, shuttle, restaurant. It was all good.
Cons: Can't think of a thing.
Location: The location was excellent for us; very close to the health care facility where our sister is living. We really wasn't looking for things to do
Our hotel experience couldn't have been better. The reason for our trip was a very emotional one; to visit our terminally ill sister, probably the last time we will see her alive. The staff at the hotel was extraordinary in trying to meet our every need. This made our stay there so much easier. We couldn't have asked for more. Please relay our heartfelt thanks to the staff there. (Best Western-Premier, Nicolett Ave)
Comment from Hotel Management
by Nathan, Hotel Management
Thank you for your business and we hope to see you again soon!