Ratings based on 283 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa Texas Florida New Mexico Minnesota +

Will stay again!

Posted Jun 24, 2017
Professional, friendly staff, comfortable, quiet room, accommodating, great ambiance, restaurant on site 5 star- towels were very rough, clean, one of the best westerns I've stayed at thus far! Breakfast was made to order, very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Amazing staff! Location is perfect, we had a wonderful stay once again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and Quiet.

Posted Jun 5, 2017
Pros: Location.
Cons: Front Desk. Person taking our luggage and placing in the backroom; did not communicate w/the next shifts staff. We were given the wrong luggage.
Location: see above.
Comfortable and Quiet location. Close to points of interest and major expressways. Close to shopping; Burnsville Mall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 22, 2017
For the most part, a very nice hotel. Only drawback was how easily people in rooms next to ours could be heard at night. Since the people next to us were talking and laughing till 12:30, I didn't get much sleep before having to at an event at 6:00 the next morning.
5 out of 5
by Carlos

A gem in Burnsville

Posted Mar 16, 2017 on Hotels
Awesome service and restaurant. Great friendly people
Comment from Hotel Management
Mar 20, 2017 by Nathan, Hotel Management
Thank you for your business and feedback! We hope to see you again soon!
5 out of 5
by Mary

Excellent Hotel

Posted Feb 23, 2017 on Hotels
Very welcoming staff and atmosphere. Room was spacious and comfortable with great sleeping quarters. Very nice to have a bar and restaurant in the hotel.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for your feedback and business! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff Great stay They allow pet still clean

Posted Feb 20, 2017
Great pool Bar/ restaurant. Clean can't tell they allow pets.
Comment from Hotel Management
Mar 1, 2017 by Nathan, Hotel Management
Thank you for your feedback and business! We hope to see you again soon!
2 out of 5
by Rae

Disappointing

Posted Feb 19, 2017 on Hotels
It was 75-78 degrees in the room. No one slept as the air would not work. Very uncomfortable evening.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
We're sorry to hear that we did not exceed your expectations while you were with us. We have reached out to the hotel to ensure that maintenance addresses this issue. We appreciate your feedback and hope that you will give us another chance if you visit the area again. - Best Western Hotels & Resorts
5 out of 5
by Chris

Bestwestern Great Stay and food!

Posted Feb 8, 2017 on Hotels
Very Friendly Staff, Great Restaurant and lounge in the Hotel, Clean Rooms Nice Hot Tub! Over all Great Stay.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for your feedback and business! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for your feedback and business! We hope to see you again soon!