Ratings based on 284 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nicer than expect!

Posted Mar 3, 2017
Pros: Bed extremely comfy! Rooms clean! Updated features. Convenient "store" inside. The borrowing system. The quality. The price! Location!!
Cons: The remote didnt work well, think it needed new batteries, but otherwise nothing!!
Location: Mall of America and Airport were extremely close--Airport was a 10min drive.
It was a last minute decision and booked through my expedia app. (Love that app!!) And it was unbelievably under-priced for the comfort, style, amenities, and location! WOW! We were impressed. The room had a full kitchen, with everything you would need (minus food), the bed was EXTREMELY comfy, and everything was updated. The kitchen was nicer than mine at home! The only downfall was that the shower's hot water took forever, literally. I took a cold shower, but i left the water running and my husband was able to enjoy a steamy one :( boo. But other than that, I would recommend it. And we plan to utilize it again in the future. We were avoiding a winter storm and had an early flight out, so we grabbed a cheap hotel that was only 10min drive from Minneapolis Airport! They have a 'convenience store' with literally everything--you can get all the supplies for spaghetti and make that in your own room! And they also have a "borrowing" closet. It's something I have never seen before--in the closet is anything from art supplies, dvds, books, to small appliances (george forman grill, toaster oven, crock pot, etc.) And you ask the front desk to borrow it, and you return it when done so other guests can "borrow" them during their stay. Just the coolest thing i've seen! Also their workout room/equipment is brand new! Its very nice! And it was soo affordable!
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Staff

Posted Feb 26, 2017
employees should be a little more courtesy and a little more friendly...
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Very close to shopping and places to eat.

Posted Jan 16, 2017
Pros: convenience of location
Location: convenient
We enjoyed our stay. Nice workout room and laundry facilities right in the hotel. Good job.
5 out of 5
by Robert

This traveler left a rating score only Posted Jan 15, 2017 on Hotels
2 out of 5
by A verified traveler from Dallas

Fair for the Price

Posted Jan 9, 2017 on Orbitz
The hotel was nice - suites have nice appliances. We were there for a quick overnight on very cold night (Jan 7, 2016). Unfortunately, there was no hot water and due to the late hour of our arrival, nothing we could do about it. I managed to suffer through a shower, but the water wouldn't warm up enough for my wife. When checking out in the morning, we complained about it, the staff was very courteous and apologetic, but offered us no compensation. I will not stay here again.
4 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
The lobby was bland and a bit dirty, but the room was very clean, comfortable, and fresh smelling. We only stayed 1 night, but I can see the appeal of this hotel for extended stay travelers as it had a great desk/work area and a small kitchen with plates, silverware, and etc.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels
4 out of 5
by A verified traveler

GREAT SUITE EXPERIENCE OVERALL

Posted Oct 6, 2016 on Hotels
Overall was great. If you stay less than a week, you do not get daily maid service, but if you need towels or anything else, it is easy to get. The business center computer was very slow and is in need of an upgrade. Did not trust that it was very secure either. It was nice that you could check out movies, but a few DVD containers were empty when we returned to room so had to go back and return. Make sure you check that the movie is actually in the case. Generally the building was quiet, but there were times during the night when you could hear movement about the complex, so if you are a light sleeper, take this into consideration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2016
Comfortable. Convenient location. Close to a lot of things. Polite staff. Reasonably priced.
5 out of 5
by A verified traveler

Nice hotel. Clean room.

Posted Sep 26, 2016 on Hotels
Nice hotel. Clean room.