Hotel Run Down
Posted Jul 18, 2016 on Hotels
I usually stay at Country Inn and Suites around the US. This one was run down compared to others I have been in. The bed was so soft you rolled to the center. The tub leaked. The fan in the bathroom was not working. I brought up the fan and was told it was told the fans are silent. However, when we tried to use it, it never took out the humidity so I doubt this was working. Staff was friendly and breakfast was great. Our sty had a bunch of screaming kids and slamming doors but that is always possible in any hotel so I am not holding that against them. With some updates, it would be well within the standards I expect with Comfort Inn. But right now, they need to fix a lot.
Comment from Hotel Management
Jul 21, 2016 by Maggie, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room.. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to our high standards and everything is working properly.
Again, we apologize you were not completely satisfied and hope that you would give us another chance and return to us for the best value and great service. We hope to see you soon.