Posted Sep 17, 2016
I had originally booked a hotel that was right across the parking lot but due to restrictions on company funds, I went with this hotel. So disappointed! the window frame around the entire window looked like it had been leaking water for a very long time, it was discolored and disgusting looking. There are no black out drapes and there was a very bright parking lot light right outside of our window which made the room bright at all times. Pillows? there were 4 small square pillows on the bed... where were the normal bed pillows? Who knows? The sheet had some strange stain on it so I refused to use the sheets. The beds have those weird duvet covers which is HIGHLY annoying as it keeps coming apart. I finally took it off the bed completely and threw it on the floor.
The bathroom or what they call a bathroom was the size of a small cramped closet. the sink was outside the 'bathroom' in the hotel room. When you went in to use the toilet and had to close the door, it was VERY tiny and cramped. Needless to say we didn't use the shower.
All in all, after our work function in Eden Prairie, I wished we would have just driven the 4 hours home vs staying in this awful hotel. We will not be back nor do i recommend this place.
Comment from Hotel Management
Oct 7, 2016 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.