Ratings based on 1,296 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Apr 24, 2017
Pros: Clean hotel, nice man at the desk
Cons: AC quit
Location: good location
Very Clean, nice staff, fresh cookies! Desk guy gave a free appetizer to the eating place we were going to!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Nice hotel close to State Theather

Posted Apr 19, 2017
Really nice hotel, the facilities are in a good condition, nice and big room, the only problem we had was that we made a reservation in Expedia for 3 rooms and they only had 2 reserved for us. they gave us an extra room on different floor because "the computer error"
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
Very comfy bed. They text you before checking in asking if there is anything they can prepare for you, which is very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the conference center

Posted Apr 11, 2017
Pros: the people
Although the foam mattress was nice, it was too hot.
3 out of 5
by A verified traveler

Convenient hotel but indifferent staff

Posted Apr 9, 2017
Pros: location, room is spacious
Cons: staff is not helpful, also not easy to access wifi
The front desk staff just gives you a feeling that they do not really care. The hotel does not even have tooth paste in stock. The parking is overpriced. It is not easy to get free wifi. The location is convenient, but there are definitely better options.
3 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Average Hotel Downtown Minneapolis

Posted Mar 22, 2017
The parking is terrible, the room had an bad odor to it and the bathroom had mildew on the walls and ceiling. The furniture and decor were nice. Other than the terrible parking, the extra charges for everything and the initial smell of the room it was average and I would probably not stay at that location again.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Nice hotel. Rooms were perfect.

Posted Mar 14, 2017
Free delicious cookies everyday. Not connected to the skyway though so prepare to walk in the cold sometimes. Rooms were clean and perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Close to Convention Center

Posted Mar 13, 2017
Great experience. Staff was excellent. Elevators malfunctioning but in process of being fixed. Drawback: No airport shuttle service.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from San Diego, CA

Convenient and updated

Posted Feb 27, 2017
Pros: The pretty decor, helpful staff and spacious room.
Cons: Parking could be made more affordable for hotel guests.
Location: Some great restaurants, theaters, city park and Walker Art Museum are a 10-15 minute walk from the hotel.
We were met with friendly, helpful staff who were available at all hours for questions and recommendations. The room was spacious, clean and modern with comfortable beds and soft pillows. The hotel has a Starbucks in it which is convenient for a quick breakfast. It is located in central Minneapolis within walking distance of museums, shopping and restaurants. The only drawback was the parking situation which was expensive per day regardless of the parking lot. Street parking was easy to find but does require meters on weekdays. Overall, a pleasant experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Great value, great staff & large rooms

Posted Feb 21, 2017
Mike and Kayla at the front desk were just amazing.. providing some of the best service we've experienced. Thank you!