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Reviews of Fairfield Inn & Suites by Marriott Minneapolis Bloomington/Mall of America

2.5 out of 5
Fairfield Inn & Suites by Marriott Minneapolis Bloomington/Mall of America
2401 American Boulevard East, Bloomington, MN

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1001 reviews" "
Rating 8 - Good. 303 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Apr 2024

6/10 Okay

Cindy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk staff friendly. Hotel is just average and very dated. I thought when I booked a Marriott hotel, it would be better than average. Overall I would give it a 5/10
Stayed 1 night in Apr 2024

6/10 Okay

Tita Genoveva

Bus drivers constantly blocking Handicap parking slots.
Stayed 1 night in Apr 2024

10/10 Excellent

hazem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth K.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Clean, comfortable quiet room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Annette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mabel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Amy, Alpena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kurt, Moorhead

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to the airport.
Stayed 1 night in Apr 2024

8/10 Good

paul

Liked: Cleanliness, staff & service
was a nice place to put your head an hot shower. getting alittle run down. staff great
Stayed 1 night in Mar 2024

2/10 Terrible

Devin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is run down. Exterior falling apart. Pool was gross. Elevators were trashed. Chairs in dining area wobbly and loose, tables shook. Food was not good. Front desk staff were worthless and could even make suggestions for food in the area. There was 2 ladies working breakfast on Friday morning that were great other than that no one there was helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff should be more friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Miranda, Hutchinson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Friday night flight was cancelled so we chose the Fairfield because it was close to the airport. They had a special displaced traveler room rate. The front desk staff was polite and kind. Check out being at noon was very nice too ! Great continental breakfast (no meat options) with the sweetest staff. So many delicious food options around the hotel and the Mall of America is within walking distance! Only bummer was hearing the planes overhead first thing in the morning!
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mall of America and airports
Stayed 1 night in Feb 2024

10/10 Excellent

Graham Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and knowledgeable. Great breakfast, pool and easy walking distance to transit hub and mall.
Stayed 5 nights in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great loacarion and price
Stayed 1 night in Mar 2024

8/10 Good

Heather, Cable

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good as it was an overnight before flying out the next day.the shuttle is great, although I think it should be better explained through Expedia that the $3/day parking rate is not for extended parking unless you are staying at the hotel, not park and fly If you hoped to leave your car while out of town the rate is much higher.
Stayed 1 night in Mar 2024

10/10 Excellent

Shanshan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Mall of America. The shuttle services are excellent. The staff are friendly and helpful. It is close to the airport. So you can hear the airplane. But it doesn’t bother us much. We had a good time.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sujan, ridgeland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!!
Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, breakfast included, close to Mall, shuttle service is great and friendly.....
Stayed 2 nights in Mar 2024

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Traveled with family
I booked what a thought was a hotel where I could park and fly, but was told there was no room for me to park there when we arrived. Not a great start to our vacation.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well maintained. There was only 1 usb port for charging and the conditioner bottle was empty. Staff very friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Our to-go place in Minni.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

shirleen

Check in was easy, staff was friendly. Adequate parking.
Stayed 1 night in Mar 2024

4/10 Poor

Kristin

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Colette

Stayed 1 night in Feb 2024

10/10 Excellent

zilpa

Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to Airport
Stayed 1 night in Feb 2024

6/10 Okay

Beth L.

Unclear parking fee’s said 3$ a day and then said it was going to be 100$ 😑 Great breakfast and staff setting it up was very, very nice. Front desk staff not overly helpful.
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Traveled with family and small children
Liked: Property conditions & facilities
Room was clean. Breakfast was good. Pool was in ok condition. Hot tub was small and always full, didn’t get an opportunity to try it. Overall would recommend this hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Vicki

Stayed 1 night in Feb 2024

8/10 Good

Ben

Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Stayed 1 night in Feb 2024

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brenda was a super driver. I used to drive and she is one of the best. And i forgot the other driver's name but he was nice also. All other employees were also very nice.
Stayed 2 nights in Feb 2024

6/10 Okay

LUIS, EDISON

Stayed 1 night in Feb 2024

6/10 Okay

Yizi

Traveled with group
Liked: Staff & service, property conditions & facilities
Breakfast is good
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.
Stayed 1 night in Feb 2024

4/10 Poor

Laurie

Liked: Cleanliness
Disliked: Staff & service
The lady behind the counter ad no personality at! During check-in the lady asked if we parked in the parking lot. I politely said we did with a smile. She told us they charge $3.00 a day for parking in their lot. I have never heard of a motel charging to park in their parking lot. Do they think people who are traveling - are walking or some other form of transportation? The $3.00 isn't a big deal - it's the principle of charging the guests to park in their ot. We will never again stay in this motel chain!
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew F

Liked: Cleanliness, property conditions & facilities
Everyone there was nice and very pleasant. The hotel shuttle they have is great. It runs to the airport and also the mall.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Catherine

Traveled with partner
Liked: Staff & service, amenities
Hotel was nice & clean. We were given a handicap room which I don’t prefer but it must be all they had left. The room itself had a nasty smell to it but the rest of the hotel was fine.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kye

Liked: Cleanliness, staff & service, property conditions & facilities
Safe comfy hotel
Stayed 1 night in Dec 2023