The check in was not great since they keep on saying that they can't see my reservation even if they can see my reservation number it's because my real name is different from my email add that's why! I have to call the hotels.com for them to call the hotel and is very inconvenient but overall the hotel was great, clean and good breakfast!
Comment from Hotel Management
Jul 22, 2016 by Manager, Hotel Management
Thank you for reviewing the Fairfield Inn & Suites Minneapolis Eden Prairie. I’m glad to hear that you found our hotel to be convenient, clean and enjoyed our complimentary breakfast. However, I’m sorry that you had difficulty at check in due to a discrepancy. We hope that if you find yourself back in the area, we will have a chance to host you again.