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Reviews of Hampton Inn & Suites Lino Lakes

2.5 out of 5
Hampton Inn & Suites Lino Lakes
579 Apollo Dr, Circle Pines, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 786 reviews" "
Rating 8 - Good. 218 out of 786 reviews" "
Rating 6 - Okay. 49 out of 786 reviews" "
Rating 4 - Poor. 14 out of 786 reviews" "
Rating 2 - Terrible. 15 out of 786 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaity

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly and kind, room was very comfortable! Best hotel bed I have slept in for a while!
Stayed 1 night in Apr 2024

10/10 Excellent

Tricia, Willmar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2024
Response from Hampton Inn on Apr 3, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

2/10 Terrible

Debra

Disliked: Cleanliness, property conditions & facilities
Response from Hampton Inn on Apr 3, 2024
On behalf of everyone at Hampton Inn, we would like to deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn on Mar 25, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn on Mar 21, 2024
On behalf of everyone at Hampton Inn, we would like to deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

10/10 Excellent

Tori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around experience and great price..
Stayed 2 nights in Mar 2024
Response from Hampton Inn on Mar 21, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

8/10 Good

Ernest

Traveled with family
Liked: Cleanliness, staff & service
Clean
Stayed 2 nights in Mar 2024
Response from Hampton Inn on Mar 21, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff on check-in was excellent. Very Helpful and courteous. Room was clean. Pool and hot tub in good working order. Hot coffee in the lobby. Very good experience.
Stayed 1 night in Mar 2024
Response from Hampton Inn on Mar 21, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

2/10 Terrible

Cassidy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had hair and animal hair all over the beds… BOTH BEDS!!! I told the staff and she switched me rooms. It was absolutely disgusting to know they tried to have me and my sister sleep in 2 used beds…. Not just 1 but 2.. the first bed had longer hairs… that’s why made me check the other bed. Upon checking the other bed I almost threw up over all the print hairs…..
Stayed 1 night in Feb 2024
Response from Hampton Inn on Mar 21, 2024
On behalf of everyone at Hampton Inn, we would like to deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The young lady who works the counter was very nice and Courteous! I will definitely stay here again and would recommend staying to everyone I know.. breakfast was good. The hot tub and pool area was relaxing and clean.
Stayed 1 night in Jan 2024
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Lisbeth

Stayed 1 night in Jan 2024
Response from Hampton Inn on Mar 21, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Tom

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The beds were excellent. Had a great nights sleep. The room furniture is a little outdated but the cleanliness of the hotel outshined everything. Definitely will return when in the area.
Stayed 2 nights in Jan 2024
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Mouakong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy the manager that was on was super helpful and really did make our stay super personal!
Stayed 1 night in Dec 2023
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Melissa L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Derek

Stayed 1 night in Dec 2023
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

6/10 Okay

Steve

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best!
The staff at this hotel were great, but the facility is getting “tired” and needs to be refreshed. We also had a problem with the fitted sheet being too small for the king sized bed and it came off in the middle of the night. It is probably time to look for a better hotel to stay at when we come visit family.
Stayed 2 nights in Dec 2023
Response from Hampton Inn on Feb 12, 2024
On behalf of everyone at Hampton Inn, we would like to deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about my stay met or exceeded my expectations. Staff was above average, room i selected above average, the breakfast/breakfast area was above average. It is close enough to two larger shopping areas with several dining options but distant enough to be safe and quiet.
Stayed 1 night in Nov 2023
Response from Hampton Inn on Feb 12, 2024
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Daydrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff, clean, no towels in pool, but was taken care of immediately.
Stayed 1 night in Nov 2023
Response from Hampton Inn on Nov 27, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok hotel but my room had only a tiny bit of shampoo and conditioner left in the bottles. It wasn’t enough to wash my hair. The room smelled like smoke. The room I had was huge but the furniture was lacking. A stained couch that I didn’t dare sit on and a couple of chairs, and then a lot of empty space. The jetted tub was nice but some anti slip features would make it easier to get in an out of. Other that the couch it was pretty clean. The bedding was comfortable.
Stayed 1 night in Nov 2023
Response from Hampton Inn on Nov 27, 2023
On behalf of everyone at Hampton Inn, we would like to deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

10/10 Excellent

Jack

Stayed 2 nights in Nov 2023
Response from Hampton Inn on Nov 27, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

6/10 Okay

Stephany

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn on Nov 4, 2023
On behalf of everyone at Hampton Inn, I would like to I deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed many times and always thought the hot breakfast was good. But today, there was only sausages, no eggs or omlets as in the past. Really seemed lacking. And when asked, the girl tending the food area seemed to not know what I was talking about. A disappointment. We left to go out for breakfast.
Stayed 1 night in Oct 2023
Response from Hampton Inn on Oct 31, 2023
On behalf of everyone at Hampton Inn, I would like to I deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have, we will look into these issues. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time we have stayed, both great. Nice secluded hotel. Clean comfortable and quiet
Stayed 3 nights in Oct 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Room was clean and spacious. Facility was well-kept and appealing.
Stayed 1 night in Oct 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Lynn

Business traveler
Parking lot is not well lit but staff was great for checking on n!
Stayed 1 night in Oct 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

2/10 Terrible

Molly

Stayed 1 night in Aug 2023
Response from Hampton Inn on Nov 27, 2023
On behalf of everyone at Hampton Inn, I would like to I deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel.
Stayed 1 night in Oct 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

6/10 Okay

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great hot tub, bad room.
Mutiple issue with bathroom maintenance, broken handles on shower door, toilet seat wouldn’t stay up, shower wasn’t cleaned from previous guest I found a soap bar with lines in it. And the bed had a massive body size depression in it causing a not so comfortable sleep.
Stayed 1 night in Oct 2023
Response from Hampton Inn on Oct 31, 2023
On behalf of everyone at Hampton Inn, I would like to I deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have, we will look into these issues. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

10/10 Excellent

JOSEPH

Liked: Cleanliness
Wry quiet
Stayed 2 nights in Oct 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Cassie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and service !
Stayed 2 nights in Oct 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Hampton Inn on Nov 4, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and great amenities.
Stayed 2 nights in Sep 2023
Response from Hampton Inn on Oct 31, 2023
We are thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we were looking for.
Stayed 1 night in Sep 2023
Response from Hampton Inn on Sep 28, 2023
I am thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a professional and courteous staff. I always enjoy staying here.
Stayed 1 night in Sep 2023
Response from Hampton Inn on Sep 28, 2023
I am thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

6/10 Okay

william

Disliked: Cleanliness, property conditions & facilities
The original room that was booked was not available so they moved us to a different room and had to bring in a roll out bed. Ceiling was cracking and falling down on the work desk and carpet.
Stayed 2 nights in Sep 2023
Response from Britney on Sep 28, 2023
On behalf of everyone at Hampton Inn, I would like to I deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have, we will look into these issues. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

6/10 Okay

Larry E

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 6 nights in Aug 2023
Response from Hampton Inn on Sep 28, 2023
On behalf of everyone at Hampton Inn, I would like to I deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!

8/10 Good

Annette

Stayed 1 night in Aug 2023
Response from Hampton Inn on Sep 28, 2023
I am thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Wendy on Aug 12, 2023
Thank you so much for taking the time to complete the Hilton Guest Satisfaction Survey. It makes us so happy to get great feedback from our guests, and I have shared your survey with the rest of the staff. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Once again, thank you and we look forward to seeing you the next time you’re in Lino Lakes. Have a great day!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Wendy on Aug 12, 2023
Thank you so much for taking the time to complete the Hilton Guest Satisfaction Survey. It makes us so happy to get great feedback from our guests, and I have shared your survey with the rest of the staff. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Once again, thank you and we look forward to seeing you the next time you’re in Lino Lakes. Have a great day!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Wendy on Aug 12, 2023
Thank you so much for taking the time to complete the Hilton Guest Satisfaction Survey. It makes us so happy to get great feedback from our guests, and I have shared your survey with the rest of the staff. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Once again, thank you and we look forward to seeing you the next time you’re in Lino Lakes. Have a great day!

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Wendy on Aug 13, 2023
Thank you so much for taking the time to complete the Hilton Guest Satisfaction Survey. It makes us so happy to get great feedback from our guests, and I have shared your survey with the rest of the staff. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Once again, thank you and we look forward to seeing you the next time you’re in Lino Lakes. Have a great day!

10/10 Excellent

Wayne

Stayed 1 night in Jul 2023
Response from Britney on Sep 28, 2023
I am thrilled that you enjoyed your stay with us. We pride ourselves on the customer service we provide to our guests, and we greatly appreciate your business. Thank you and I look forward to seeing you the next time you're in the Lino Lakes area. Have a great day!

6/10 Okay

Chelsea

Stayed 1 night in Jul 2023
Response from Hampton Inn on Sep 28, 2023
On behalf of everyone at Hampton Inn, I would like to I deeply apologize your stay wasn't up to par. This is definitely not the experience we want you to have. Thank you for sharing your feedback which we deeply appreciate. Hope you have a great day!