Ratings based on 912 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel, great upgrades, close to restaurants.

Posted Sep 7, 2016
Stay was great. Just don't like the price for 24hr valet .... Would rather self park
Comment from Hotel Management
Sep 7, 2016 by Alex, Hotel Management
Dear Traveler, Thank you for giving us some feedback on your recent stay with us. I'm glad to hear that you enjoyed your time with. And thank you for the feedback on the parking, we will take these comments into consideration. We look forward to seeing you in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
by A verified traveler

Posted Aug 29, 2016
Great staff and very convenient location...we had a great time and perfect hotel for a weekend in the city
Comment from Hotel Management
Aug 30, 2016 by Alex, Hotel Management
Dear Traveler, Thank you so much for taking a few moments to review us on Expedia! I'm very happy to hear that you enjoyed your time with us in Minneapolis. We hope to see you again soon, and look forward to welcoming you back! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
by A verified traveler

Very nice hotel

Posted Aug 22, 2016
Pros: Staff
This hotel was above and beyond our expectations. We were very satisfied with the service and location. It is a little farther walk to downtown than a few of the other places, but it worked out great for us and we were very pleased with the staff and the stay.
Comment from Hotel Management
Aug 24, 2016 by Alex, Hotel Management
Dear Traveler, Thank you so much for taking a few moments to review us on Expedia. I'm very happy to hear that you enjoyed your experience with us. We look forward to welcoming you back again in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
by A verified traveler

great hotel with great staff

Posted Aug 22, 2016
Pros: great location and nice rooms
Cons: all was good
Location: close to US Bank stadium. 6 blocks from great places to eat
checkin was flawless, hotel was well maintained and manged, friendly, perfect place
Comment from Hotel Management
Aug 24, 2016 by Alex, Hotel Management
Dear Traveler, Thank you for taking a few minutes to review us on Expedia. I'm very happy to hear that you found your experience with us to be enjoyable! We look forward to welcoming you back to our property again in the future. Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
by A verified traveler from South Carolina

relaxing and comforting

Posted Aug 18, 2016
Pros: definitely Staff
Cons: the pool was not secluded, you had to walk by the restaurant and front lobby, so it was discouraging to take a swim
Location: close to everything, Nicolette mall is 2 blocks away, convention center, etc.....not the mention the interstate, but you do not hear the traffic
this was a quarterly business trip and my stay was comfortable and relaxing. the staff was friendly and room was great, beddings put me right to sleep. Definitely staying here again. Its a quick few blocks to the city center as well
Comment from Hotel Management
Aug 21, 2016 by Alex, Hotel Management
Dear Dee, Thank you so much for the kind words and review! We look forward to welcoming you back to our property for your next business trip! Thanks again for the feedback, until next time! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
by A verified traveler from New York, NY

Nice hotel-Great staff

Posted Aug 9, 2016
Pros: The staff was exceptional! The room and bathroom had ample space.
Location: If you need to attend anything at the Convention Center, it is the ideal location. It's a tad removed from central downtown but not a problem.
I loved the way I was treated by the staff. The hotel shuttle service will pick you up and take you to any downtown area. So the extra four or so blocks from central downtown is not an issue. While it does not have the supremely fancy lobby that you see in luxury hotels, the staff and accommodations more than make up for it. The other spaces were very nice with contemporary finishes and decor.
Comment from Hotel Management
Aug 18, 2016 by Alex, Hotel Management
Dear Pat, Thank you for the kind words and review on Expedia! I'm glad to hear that you enjoyed our location, amenities, and the service that our team provided you. We hope to see you again soon, and look forward to welcoming you back! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
by A verified traveler from Las Vegas

Posted Aug 8, 2016
Good location. Great staff. Nice rooms. But Expedia is way too demanding about this part of the review.
Comment from Hotel Management
Aug 9, 2016 by Alex, Hotel Management
Dear John, Thank you for taking a few moments to provide us with some feedback. I'm glad to hear that you enjoyed your experience with us. We look forward to welcoming you back again in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
by A verified traveler

Posted Aug 7, 2016
Good trip. Hotel is within walking distance of good restaurants.
Comment from Hotel Management
Aug 7, 2016 by Alex, Hotel Management
Dear Traveler, It's great to hear that you enjoyed your experience! I'm glad that you enjoyed our location, and were able to take advantage of it. We hope to see you again soon and look forward to welcoming you back again in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador
4 out of 5
by A verified traveler from Bethesda, Maryland

Good location, convenience and very nice personnel

Posted Jul 25, 2016
Pros: Location, staff courtesy and friendliness, and good breakfast.
Location: Good location in downtown, near restaurants and shops.
In addition to the convenient location of the hotel in downtown Minneapolis, I enjoyed courtesy from staff members. Prices of the products at the pantry were quite reasonable. Breakfasts were very good with cooks preparing omelettes or pancakes according to the guest's preferences. Coffee and cold water were available all the time.
Comment from Hotel Management
Jul 28, 2016 by Alex, Hotel Management
Dear Luis, Thank you for the feedback. I'm happy to hear that you enjoyed your experience! We look forward to welcoming you back to our property again in the future. Sincerely, Alex Bussewitz - Guest Experience Ambassador
4 out of 5
by A verified traveler

Posted Jul 24, 2016
The hotel has valet parking, however really could use some updating if it wishes to attract that level of clientele. It was nice and clean overall, just some little tweaks that would make it that much nicer. Staff were excellent though.
Comment from Hotel Management
Jul 28, 2016 by Alex, Hotel Management
Dear Traveler, Thank you for providing us with some feedback. I'm sorry to hear that we were unable to meet your expectations. We hope that you will consider staying with us again in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador