Ratings based on 968 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach SC

Nice hotel, easy location

Posted Mar 21, 2017
Hotel was clean, easy access, delicious food and extremely friendly staff. Check in was quick and easy. Front desk staff were fantastic. They gave me a map and suggested places to go check out during my trip. Possibly moving to Minneapolis and they gave me a lot of great info. We would definitely stay again.
Comment from Hotel Management
Mar 24, 2017 by Will, Hotel Management
Dear Erika, Thank you for the kind words and five star review! I'm very pleased to hear that you enjoyed your time with us, and that you were impressed by the level of service that we provided you with. We hope to see you again, for your next trip to the Twin Cities! Sincerely, William Smith - Guest Experience Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Pros: Clean, nice facilities. Extra pillows.
Cons: No quick access to public transportation, several blocks away from skyway; it's easy enough to walk, but it tends to get and stay cold in Minneapolis.
Location: Close to most downtown attractions; 1 block from Convention Center
Stayed several nights on business trip. Hotel was best package deal with flight.
Comment from Hotel Management
Mar 24, 2017 by Will, Hotel Management
Dear Traveler, Thank you for the feedback on your recent stay with us. I'm glad to hear that you enjoyed our location, and our facilities! We appreciate the input, and look forward to welcoming you back to our property again soon! Sincerely, William Smith - Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017
Great atmosphere, friendly and helpful staff, excellent bartender. Very clean and comfortable. I would defiantly stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Golden valley mn

In downtown

Posted Mar 6, 2017
Great hotel with a pool and breakfast was great.....be sure to get the breakfast vouchers when booking.
Comment from Hotel Management
Mar 11, 2017 by Alex, Hotel Management
Dear Lynn, Thank you for taking a few moments to review us. We appreciate the kind words, and look forward to welcoming you back to Minneapolis! Until next time! Kind Regards, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler

All is good

Posted Mar 1, 2017
Good location, very friendly staff. I would stay there again.
Comment from Hotel Management
Mar 2, 2017 by Alex, Hotel Management
Dear Traveler, Thank you for taking a few moments to review us here on Expedia. I'm glad to hear that you enjoyed your time with us! We hope to see you again soon, and look forward to welcoming you back in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler from Grande Prairie Alberta, Canada

close to the us bank stadium

Posted Feb 21, 2017
Cons: this hotel should include hotel transfers to and from the airport as part of the price in staying at is hotel..l also included shoud be free breakfast
the rooms were excellent and staff were extremely helpful in all our questions. extremely clean Impressive
Comment from Hotel Management
Feb 23, 2017 by Alex, Hotel Management
Dear Sheldon, Thank you for the honest feedback here on Expedia. I'm glad to hear that you enjoyed your experience with us, but apologize for not exceeding your expectations. We hope that you will stay with us again, and give us another shot to deliver you that perfect experience! Sincerely, Alex Bussewitz - Guest Experience Ambassador
3 out of 5
by A verified traveler from Webster, Wi

Some great things and then not so great!

Posted Feb 16, 2017
Pros: Quick check in, paid continental breakfast
Cons: Update the room... comfortable beds
Location: Close to stuff but skywalks close 11 not 1 am we were misinformed
Check in was quick and super friendly staff very helpful. Terrible pice on valet parking because I didn't feel I had a choice the self park was 3 blocks away and it was freezing out. The 24 snack shop while handy...I told my 10 year old son no and one of the staff told him it was OK and gave him skittles anyway. I was not happy! I payed extra for the continental breakfast but it was excellent thanks. The pool was small but we understood because you were down town. The room we stayed in was very large but extremely outdated and old looking even rips in the carpet. The beds were extremely uncomfortable and I probably wouldn't stay here again based on the price I paid and the comforts of those beds ouch I'm still sore!
Comment from Hotel Management
Feb 18, 2017 by Alex, Hotel Management
Dear T, Thank you for the feedback and review! I'm sorry to hear that we weren't able to exceed your expectations. We hope that you will consider staying with us again in the future, and will look forward to welcoming you back again in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2017
Cons: Would be nice to be able to park there but given the location there is no parking other than valet on the premises
The people at the front desk were very helpful and kind
Comment from Hotel Management
Feb 9, 2017 by Alex, Hotel Management
Dear Traveler, Thank you for taking few moments to review us on Expedia. I'm glad to hear that you enjoyed your time with us! We will take these comments and use them to work towards perfecting our guest experience. We look forward to welcoming you back to our property again in the future! Sincerely, Alex Bussewitz - Guest Experience Ambassador
3 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

Posted Feb 7, 2017
For the value the room was good. It was very close to the Convention Center which was very nice. Downsides were stained carpet, and hair on the shower wall. Staff was very friendly and accommodating.
Comment from Hotel Management
Feb 8, 2017 by Alex, Hotel Management
Dear TJ, Thank you for the feedback on your recent experience with us. I apologize for not exceeding your expectations, and we hope that you will consider staying with us again. Sincerely, Alex Bussewitz - Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

International Motorcycle Show weekend

Posted Feb 6, 2017
Pros: Staff are top level. Facility is modern and well maintained. Rooms comfy and cozy. Restaurant excellent from breakfast to supper. Easy access.
Location: Easy access off roadway. Convention center very short walk away. US Bank stadium close by also. Several restaurants nearby.
Excellent hotel. Staff are professional, helpful and friendly. Facility is fresh and modern that maintains a "home style" feel. Rooms comfy and spotless. Restaurant delicious, well staffed and convenient hours throughout the day. Easy access to the hotel and near convention center ( about a block away ) and walking distance to several off site restaurants and destinations. From check-in to check-out, top level personal attention by each of the staff at " The Garden". Will definitely be first choice for our Minneapolis trips.
Comment from Hotel Management
Feb 8, 2017 by Alex, Hotel Management
Dear Barry, Thank you so much for the five star review and feedback! We do our best to ensure every guest's satisfaction, and I'm happy to hear that we were able to meet and exceed that for you. We look forward to your next venture to our neck of the woods, and hope to see you again soon! Sincerely, Alex Bussewitz - Guest Experience Ambassador