Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel on the outskirts of Minneapolis.

Posted Sep 6, 2016
Enjoyed the clean, comfortable room and the nice pool and whirlpool. Delicious breakfast in the morning!
1 out of 5
by A verified traveler

Horrible experience

Posted Aug 22, 2016 on Orbitz
Pros: Location
Cons: Staff level of customer service, room cleanliness
We stayed at this location on Saturday, August 20th for a last minute staycation that we booked on Orbitz that same morning. When we arrived, the desk clerk Jeanette had no record of our reservation. She advised me that their computers had been down for 3 hours that morning and that reservations were trickling in and we could hang out or check back later. We checked back and a room was available. At 7:30pm, young boys began running up and down the halls, screaming and slamming doors. Boys will be boys, so we let it go for a bit. An hour later, we heard them calm down after what sounded like a chaperone telling them to settle. That lasted 5 minutes, and for the next 2 hours straight, it continued. The next morning, we were getting ready to leave, and as we pulled the sheets back to make sure we hadn’t left anything, we came across mouse feces. I went down to the front desk to check-out and was once again “greeted” by Jeanette. I told her I wanted to make her aware of how bad our stay was, to which she responded, “oh because of the sports team?” I said, “Yes, that was very irritating, but what was also bad is the mouse poop we found in our sheets.” She replied with, “Oh we’ll get right on that. If you hadn’t booked your hotel online, we could have comped your stay.” 1) I wasn’t asking for anything, but wanted to make you aware of the situation. 2) Telling me that by booking online that there is nothing you can do for me is like slapping me in the face.
3 out of 5
by Terita from Chicago

Posted Aug 17, 2016 on Hotels
room smelled of urine
4 out of 5
by A verified traveler from winnipeg

Great Hotel

Posted Aug 15, 2016
Pros: Quiet and relaxing atmosphere
Cons: Nothing
Location: At the time we stayed the exits to the highway were under contruction so that was inconvenient. There were a few stores and a restaurant close by.
This hotel is located in a very quiet area. We had a relaxing stay; the hotel was very inviting and the staff were attentive to all our needs.
5 out of 5
by A verified traveler from Bismarck, ND

Weekend Getaway

Posted Aug 8, 2016
Pros: The total experience was very good!
Cons: N/A
Location: A little difficult to find, tucked away just off the Interstate, but right next to one of our favorite restaurants - Pancake House! Great location.
It's a little hard to find, but well worth it! Very clean and comfortable. Would definitely stay here again.......
4 out of 5
by A verified traveler

Good place close to Maple Grove, Arbor Lakes.

Posted Aug 8, 2016
Very friendly, competent staff. Room was short of coffee and when I mentioned it was told they would bring some up and got an apology something in heard of these days!
5 out of 5
by Benjamin from Rapid City

Posted Aug 8, 2016 on Hotels
A perfect stay after Valley Fair. Don't waste your money on a stay in Shakopee! I'm so glad we stayed here!
5 out of 5
by John from Courtland minnesota

Posted Aug 7, 2016 on Hotels
Hotel was easily accessible, great beds, clean, helpful staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 25, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 25, 2016 on Hotels