Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Lack of information-- surprise surprise

Posted Jul 19, 2016
Wasnt told breakfast would have a charge. First time i ever stayed at a place without free breakfast. My account was charged 50.00 and put on a hold. Was not told this up front. Was told it may dissapear in 3 to 5 business days or how ever long the bank wants to hold it. Noise level loud.
3 out of 5
by A verified traveler

Nice location

Posted Apr 9, 2016
Close to the Mall of America, easy access, free parking. The pool was not as nice or big as we would have liked or expected. The pictures made it look much better. Staff was wonderful and there were plenty of restaurants close by.
Comment from Hotel Management
Apr 29, 2016 by Katie, Hotel Management
Thank you for the review, We appreciate the feedback and hope to see you again soon!
4 out of 5
by George from Hoyt Lakes

Our day that snowballed the rest of the day.

Posted Apr 7, 2016 on Hotels
Were told that there was no shuttle to airport at the time we needed(had to be there at 4:30 am.)You paid for the taxi. Asked for wake up call at 3am and also set the alarm in the room. Alarm never went off and there was NO wake up call. I woke at 3:37 and rushed around getting dressed. My husband George got his foot caught on sheet and fell into the wall. Made downstairs just in time for the taxi.
Comment from Hotel Management
Jun 25, 2016 by Katie, Hotel Management
Thank you very much for staying with us, I'm sorry that that wake up call did not go off. I hope that the next time you are in Bloomington you will stay with us again.
5 out of 5
by Nicole

Posted Apr 3, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Katie, Hotel Management
Thank you for staying with us, we hope that you will stay again soon
5 out of 5
by A verified traveler

Posted Apr 2, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Katie, Hotel Management
Thank you for staying we hope to see you again soon
4 out of 5
by Dave

Posted Mar 22, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Katie, Hotel Management
Thank you for staying. We hope to see you again soon.
5 out of 5
by A verified traveler

Great hotel with perfect location!

Posted Mar 18, 2016 on Hotels
There with my daughter during a dance competition. Nice, clean hotel. No free breakfast but buffet was very good and worth the $$. Excellent location convenient to shopping and restaurants. Bonus....Enjoy a walk around the very nearby Lake Normandale.
Comment from Hotel Management
Jun 4, 2016 by Katie, Hotel Management
Thank you very much for the nice review and staying with us we hope we will see you again.
3 out of 5
by nola from green bay wi

Posted Mar 9, 2016 on Hotels
Our stay was good but just checked my credit card bill and now need to call hotel to find out what extra charges are from??? The hotel description is a little deceiving says there is restaurant/bar this area is all in the hotel lobby. Hotel said continental breakfast or for a charge you could get made to order breakfast. In my travels continental means comes with the room price not here you are charged $1 for every item you put on your plate this was not explained very clearly to us. Overall good hotel close to MOA.
Comment from Hotel Management
Jun 4, 2016 by Katie, Hotel Management
Thank you for reviewing the hotel. I hope that the next time you are in Bloomington you will stay with us again.
5 out of 5
by A verified traveler

Well Done

Posted Feb 29, 2016 on Hotels
Our stay was short and nice.
Comment from Hotel Management
Jun 4, 2016 by Katie, Hotel Management
Thank you for reviewing, I hope you will stay with us again.
5 out of 5
by Angela from Sioux Falls SD

I'm going to stay here again.

Posted Feb 23, 2016 on Hotels
All of the Staff was really helpful. And the guys who drove us back and forth to the mall and airport were GREAT too!
Comment from Hotel Management
Apr 30, 2016 by Katie, Hotel Management
Thank you so much for the kind review. I am so happy to see that you will stay again. We hope to see you soon.