Clean, updated room.
Posted Dec 11, 2016
Rooms were updated and clean. Pool and spa were too small for that big of a hotel. We went down to the pool and it was full of young kids so went back to our room. No TV or HBO guide and when we asked the front desk, they said there should be one in room. We told them there wasn't and the guy at the front desk suggested where we should look and if we still didn't find one, let him know and he would try and find one. We never did find one.
One other mention is we went to happy hour and had drinks and appetizers. The appetizers were suppose to be half price. They were not when we got our bill. We got a 40% discount but just paid the bill and left, which is what I am sure they were hoping for.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
I am sorry to hear about your experience. I will address this with our team. I hope you had safe travels and we hope to see you again soon.