Ratings based on 1,529 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Northern MN

Very good stay.

Posted Feb 6, 2017
Pros: Great location, pretty hotel. The high quality soaps, lotions and bottled water were nice little extras.
Had everything we like in a hotel. Friendly staff, fast check in, comfortable bed, clean everywhere, nice furniture and decor....
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Dear Tracey, I am very pleased to hear you enjoyed your stay with us and the amenities that we provide. I hope you had safe travels we hope to see you again soon. Sincerely, Jim Waldvogel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2017
The shuttle service and drivers were awesome. Didn't think we needed a car but we did. The shuttle service is what saved the trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Dec 19, 2016
Great hotel! Totally updated with beautiful furnishings. Convenient to the airport with complimentary shuttle. The shuttle will, also, take you to MOA and any restaurant with 5 miles. All complimentary .
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Dear Guest, I am very happy to hear you enjoyed your stay and that we were able to accommodate you. Thank you for choosing our hotel and we hope to see you again soon. Warm regards, Jim Waldvogel
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, updated room.

Posted Dec 11, 2016
Pros: Updated, comfortable, and clean.
Rooms were updated and clean. Pool and spa were too small for that big of a hotel. We went down to the pool and it was full of young kids so went back to our room. No TV or HBO guide and when we asked the front desk, they said there should be one in room. We told them there wasn't and the guy at the front desk suggested where we should look and if we still didn't find one, let him know and he would try and find one. We never did find one. One other mention is we went to happy hour and had drinks and appetizers. The appetizers were suppose to be half price. They were not when we got our bill. We got a 40% discount but just paid the bill and left, which is what I am sure they were hoping for.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Dear Guest, I am sorry to hear about your experience. I will address this with our team. I hope you had safe travels and we hope to see you again soon. Best wishes, Jim Waldvogel
5 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great rating! I am glad to hear you enjoyed your stay. We hope to see you again soon! Sincerely, Jim Waldvogel
5 out of 5
by A verified traveler

Nice Hotel

Posted Nov 14, 2016 on Hotels
The hotel is nice, quiet and staff is friendly. This is the second time we stayed there the last 3 years and will do it again in the future
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for you loyalty to our property. I am very pleased to hear that you have enjoyed your time with us. We look forward to seeing you the next time you are in the Bloomington area! Sincerely, Jim Waldvogel
5 out of 5
Recommended
for Everyone
by A verified traveler

awesome service

Posted Nov 13, 2016
Friendly and helpful staffs, comfort ambiance and palatable food enriched my journey.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guest, I am happy to hear you enjoyed the environment our hotel has to offer and that our team was able to accommodate you. Thank you for choosing to stay with us and we hope to see you again the next time you are in the area. Warm regards, Jim Waldvogel
5 out of 5
by A verified traveler

Great location hotel.

Posted Nov 7, 2016 on Hotels
This hotel is located in a very nice location for proximity to shopping, eating, and many other activities in Edina and Bloomington. Our room was very clean. They only provide feather pillows so if you don't like feather pillows like me then make sure to bring your own.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing staying with us during your last visit to the Bloomington area. I am very pleased to hear you enjoyed your stay along with everything Bloomington has to offer. We appreciate your feedback as we strive to give our guests an exceptional stay. I hope you had safe travels and we hope to see you again soon. Sincerely, Jim Waldvogel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2016
Pros: The staff were friendly and accommodating.
Clean, bright room, good size bathroom and a comfortable bed.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guest, I am very please to hear you enjoyed your stay at the Hilton Minneapolis/Bloomington. I am happy our team was able to accommodate you and we hope to see you again soon. Sincerely, Jim Waldvogel
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
I didn't receive all of my food when I ordered room service and was almost late for my meeting, while waiting for the rest of it. I made 2 requests for my room and only one was met when I got there. I had to ask a 2nd time.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guest, I apologize for the inconvenience. We strive to give our guests excellent and timely service. I hope you will choose to stay with us again so we can make it right for you. Best wishes, Jim Waldvogel