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Reviews of Hilton Minneapolis

4 out of 5
Hilton Minneapolis
1001 Marquette Ave, Minneapolis, MN

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1004 reviews" "
Rating 8 - Good. 225 out of 1004 reviews" "
Rating 6 - Okay. 109 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 51 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

adele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for ACDA and it was so convenient for practice and performance.
Stayed 1 night in Feb 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We always like to stay here
Stayed 1 night in Mar 2024

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location to the convention center was great, rooms were clean. The only downside was I did not have hot water for my shower. I ran it for about 20 minutes and it only got luke warm. Other than that everything was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024

8/10 Good

Marcella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was gorgeous. Pool was out of order which was unfortunate and the room didn’t have a microwave. But the beds were cozy!
Stayed 1 night in Feb 2024

6/10 Okay

Trevor

Traveled with partner
The tub did not drain after taking a shower. I was standing in a tub of water after my shower. It took 20 minutes before the next person could shower. Also “security” came banging on my door. I happened to be waiting for the elevator when I heard all of the banging. I went over there and said that’s my room. Before I even got there they were opening my door to my room. They told me they were working on the hotel Wi-Fi. I told them to get out of my room. Very displeased with the hotel!
Stayed 3 nights in Feb 2024

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. When we got into the room it was obvious it was not vacuumed and there was an old gum wrapper on the ground. The cabinet under the sink looked like tooth paste was smeared on it. We wanted to have drinks at the bar and one worker was busy so she told the other bar tender to serve us, he ignored us, she ended up having to serve us. There was a dance conference so it was a 10-20 minute wait to use the elevator to and from our room.
Stayed 1 night in Feb 2024

2/10 Terrible

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed during a national dance competition and. Getting coffee in morning was 30-40 min wait, elevators 30 min wait 1/2 of the elevators not working and one staircase was locked so we got stuck in there. Place itself was beautiful and staff nice just every inconvenient to get to and from. You needed to allow 1 hour extra to get to the room where the dance competition was help
Stayed 2 nights in Feb 2024

10/10 Excellent

Rich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always great at this location
Stayed 3 nights in Jan 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for Christmas Eve Minnesota Vikings game and I felt very high class. Hotel lobby was stunning with all Christmas decorations and newly remodeled look. Staff was very helpful at front desk and valet man saved us time and money buy twlling us about parking passes and day passes to come in and out. The rooms were a bit out dated clean just out dated and felt a bit like bare min. We did go up and check out the pool and sauna was very nice and peaceful alot of people were working out too fym was rather nice. All in all we had a great experience and would definitely stay again. Thank you for making this old lady feel like "Eloise at the Plaza"
Stayed 1 night in Dec 2023

8/10 Good

STEVEN

Business traveler
Liked: Cleanliness, property conditions & facilities
little pricey for what the rooms were and no complimentary breakfast. Skyway was nice for getting to where I had to go. The on-site restaurant was overpriced compared to the other hotels' on-site restaurants. The hotel was exceptionally clean and quiet.
Stayed 3 nights in Jan 2024

8/10 Good

Rachael

Stayed 2 nights in Jan 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had with the property was the long line to check in. It was New Years Eve, and Vikings vs Packers game and there were only 2 or 3 people on desk and it took more than 30 min. I had had a message to use check in through Honors Program, but I couldn't get logged in to do that. Outside that, the staff I interacted with were great and I really like this hotel. It's not the first time I stayed there. Would definitely stay again.
Stayed 1 night in Dec 2023

8/10 Good

Amber, clear lake

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel room was fine. Nothing special. Bed was comfortable. Appeared to be a vomit stain on the wall. Very limited food options. Room had water, but was $3/bottle. There was coffee but the creamer had obviously been there for a long time as it came out in ‘chunks’. Hote/lobby bar was very understaffed.
Stayed 1 night in Dec 2023

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is top notch, friendly staff, and great location midway between Target Center and US Bank Stadium.
Stayed 1 night in Dec 2023

10/10 Excellent

Carrie

Stayed 2 nights in Dec 2023

8/10 Good

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2023

10/10 Excellent

Eliluz

8/10 Good

Chris

Liked: Staff & service
Downtown
Stayed 1 night in Dec 2023

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Orchestra Hall, quiet, good restaurant, great Christmas decorations, helpful staff. We were disappointed that the room lacked Kleenix, bar soap and a TV remote.
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Very nice bartender. Close to where we were visiting
Stayed 1 night in Dec 2023

8/10 Good

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Parking was ok.
Stayed 1 night in Nov 2023

8/10 Good

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was beautiful and the bed was comfortable. We were only dissatisfied with the lack of service at the hotel restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Nov 2023

2/10 Terrible

Bobbielyn

Stayed 1 night in Nov 2023

8/10 Good

Dennis

Stayed 1 night in Nov 2023

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and comfortable rooms, easy fast checkout. That would be very nice if they offered a free breakfast.
Stayed 1 night in Nov 2023

8/10 Good

Aleksandr

Stayed 3 nights in Nov 2023

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to US Bank Stadium was great for going to a Vikings game.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sonya, Racine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bar area/lobby. Convenient area
Stayed 1 night in Nov 2023

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we very much enjoyed out stay however there were a couple of things that were very disappointing related to the bar. My husband ordered a beer from the menu and our waitress told us that it would be a short wait because the keg needed to be changed. Forty-five minutes later he was still waiting and when he inquired about it he was told that they had to have security supervise the change and they weren't available but no one ever explained that to him, he was just left waiting. The second issue was he was watching the Ohio State football game on one of the televisions in the bar and suddenly all of the televisions in the area were changed to another game and he was told it was impossible to change it back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful room
Stayed 1 night in Nov 2023

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area was fantastic, very relaxing and comfortable. The bar was great with excellent service. Breakfast buffet was very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the closeness to our event
Stayed 1 night in Nov 2023

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, amenities
The room was spacious and clean with nice views. The bed was very comfortable, with a nice duvet and down alternative pillows. The bathroom was clean, had great lighting, and the water quality and pressure was good. However, there are dark stains on the carpet, the hand rests on all the furniture are threadbare and stained black, and all of the towels and bathrobes had yellow stains on them. It also would be helpful to know where to park before you check in, it caused a traffic jam outside the front entrance when we (and 20 other cars) all arrived at the same time. They also should have had someone else come help with late check-ins when a long line formed. Would stay again, but not for $300.

10/10 Excellent

cheryl

Stayed 1 night in Nov 2023

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Vanessa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived around 2:50 as my reservation had a check in of 3 PM. The lady at the front desk told me my room was not yet ready and wouldn't be for maybe over an hour but I could pay $20 for an equivalent room that was ready right now. I said um, no. She then said she could do $10. I said no, I am not paying anything extra why can't I just go in the equivalent room? We ended up coming back around 3:45 PM and had to wait in line to check in for over 30 minutes as the app was not working. Sure enough, as I was next in line, 4:15 PM, I got an alert from the app that I could check in. I asked the guy why I was denied check in an hour ago when my reservation clearly says 3 PM, he blamed it on short staff. I understand everyone is short staffed but when you wanted to charge for an equivalent room, not a staffing issue; there were rooms ready you just wanted to unnecessarily charge me for them. The room was average at best - smelled like BO, areas not vacuumed as there were coins. eye makeup stains on my pillowcase. Not impressed and will never be staying at this Hilton or possibly another Hilton again.
Stayed 1 night in Nov 2023

8/10 Good

Elizabeth

Liked: Staff & service, room comfort
Adequate
It’s very easy to check in and check out. The lobby is beautiful. the room I would say is adequate. It is only two full beds quite small. The bathroom is very dated and needs work. Grout around the toilet and bathtub are peeling and looks dingy, dirty. For the price that you pay, I feel that it should be a little more updated in the rooms and especially the bathroom. Very nice shampoo, conditioner, body wash by Crabtree and Evelyn.
Stayed 1 night in Nov 2023