Ratings based on 635 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Not the room we were expecting

Posted Aug 25, 2015
Pros: The breakfast was very good and the front desk personnel checking us in was very nice.
Cons: We expected towels at the pool. The price of items for sale in the store were too expensive. I realized you need to make a profit but seriously?!
We did not book a handicap room but that is what we got. I would think that you would want to keep that room open in the event a handicapped person would need it. So the room did not look like the pictures on the website and was not exactly what we were expecting. There was a piece of garbage behind the garbage can in the bathroom, a receipt on the floor in the living room and a piece of cereal on the ledge behind the curtain in the bedroom and none of this was ours. That grosses me out enough that it makes me have 2nd thoughts about staying here. Finally, the prices on items for purchase in the store are very expensive. I wasn't sure on a few of the prices and the front desk personnel sort of made up some prices, giving items for lesser prices or in one case, gave free chips. I would look for other hotels for my next vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bettendorf, Iowa

Nice older hotel.

Posted Aug 18, 2015
Pros: Beds were very nice
Cons: Breakfast room was need to work on that.
Location: Real close to the mall of America
Checked in the air was out in our room called and got a new room no problems. Front desk staff very nice.
5 out of 5
Recommended
for Families
by A verified traveler from Wisconsin

Room was clean and accommodating.

Posted Aug 15, 2015
Pros: The kitchen and separate bedroom
Location: Love that is was very close to mall
Fast and easy check-in and check-out. The breakfast was great and surprised that supper was also included as I did not recall seeing this advertised on the hotel site.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
I choose this location being across the street from MOA.great location.friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to mall

Posted Jul 27, 2015
Would be nice to have more frequent shuttles to mall
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Close to the airport and Mall

Posted Jul 25, 2015
Pros: location
Cons: the pool . We did not see any bathrooms in the pool area. That is difficult when you have small children.
Location: Mall of America is right across the street. It is very close to the airport.
I stayed with my Grandkids before getting them to the airport. I appreciated the shuttle so I didn't have to park at the airport. The room was very comfortable. The pool is smaller than most but we had fun swimming. We were surprised that there was no hot tub. The breakfast was excellent. There were plenty of hot items - breakfast burritos, rosemary potatoes, crisp bacon, waffles, as well as the continental items. The front desk staff were very helpful and friendly. Very accommodation. They allowed us to check in a little early. I will stay there again.
4 out of 5
Recommended
for Families
by A verified traveler from yokohama Japan

Good location, reasonable price

Posted Jul 21, 2015
Good location nearby mall of America. And reasonable price with reasonable service.
4 out of 5
Recommended
for Families
by A verified traveler from Yokohama Japan

Reasonable rate, reasonable stay

Posted Jul 21, 2015
Big enough room to stay a whole family member. Reasonable price with breakfast & internet included.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cedar Rapids, Iowa

Great hotel!

Posted Jul 20, 2015
Pros: The room was very comfortable and the location was perfect!
Cons: Nothing comes to mind at this time.
Location: The location was perfect - we parked our car when we got there and didn't drive it again until we left. Everything we needed was in walking distance.
We loved this hotel - it is just a short walk across the parking lot and then a skywalk to get to the Mall of America. There were restaurants on property close by too (all within walking distance). The hotel was clean, had an excellent breakfast each morning and evening snacks. Staff was very friendly and the room was wonderful. The pool was well kept too. We will definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft Wright KY

Excellent hotel near Mall of America

Posted Jul 18, 2015
Pros: Everything. Bed was very comfortable. Bathroom was huge and lighting was great.
Location: Mall of America right next door. Very close to Zoo and downtown.
The room was excellent. The hotel staff very friendly.