Exterior

Reviews of Hyatt Centric Downtown Minneapolis

4.5 out of 5
Hyatt Centric Downtown Minneapolis
615 Second Avenue S., Minneapolis, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1003 reviews" "
Rating 8 - Good. 179 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kelci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no complaints about the hotel. Very clean!!!!
Stayed 1 night in Apr 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a good experience. The staff was great, however, the service was slow. Almost as if they needed a few more people. Still trying to figure out why I was charged $86.25 for a $75.00 incidental deposit. Asked for a receipt and they said they emailed it, twice, still no explanation. So…..there’s that. But everything else, awesome. Still recommend the stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Jeycel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked in Expedia for convenience but when we were about to check in, the front desk told us that they couldn’t see the confirmation number even tho it was confirmed to me. The front desk was also rude to us to say that we were in the wrong place. It was really such a hassle and waste of time. There is no complimentary given to us.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
Room was great and I loved the gym!
Stayed 5 nights in Mar 2024

10/10 Excellent

KAY, Farley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative- they do not have onsite parking
Stayed 2 nights in Mar 2024

2/10 Terrible

Stephanie

Stayed 2 nights in Mar 2024

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2024
Response from Front Office Manager on Apr 1, 2024
Hi Tiffany- We are so very glad you enjoyed your stay with us. We look forward to hosting you in the future!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would book again.
Stayed 2 nights in Feb 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I paid in February ($176 CAD), you are truly getting an amazing deal. This definitely deserves the 4 star hotel rating. The food menu is on point! Loved everything about the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Debra, Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Bridget

Traveled with partner
The property was nice but the room felt basic for a deluxe room. I wouldn’t pay for a deluxe room here again as it didn’t fit the expectation. The parking was also a big hassle. They validate but it was only $1 off the ramp price. We also had to walk through the Indigo Hotel to get to and from our car.
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent. Facilities were well kept and staff was friendly. Only thing that wasn't perfect was that the heating system in the room would make loud noises randomly which would actually wake us up
Stayed 4 nights in Jan 2024

10/10 Excellent

Jakia

Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

KEVIN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Average Stay..
For our New Years stay at $500, the roof view was awesome : ( . Should be remodeled especially the bath tub shower.. Bed was comfy, lighting in the room sucked . Had to move lamps around. Staff very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice. Maurice the bartender stood out, but all really seemed to care. Room was excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big , clean rooms . Hotel staff was courteous, friendly and just great to talk to
Stayed 2 nights in Dec 2023

2/10 Terrible

Cody

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I booked a certain room for my stay, it was my first time coming out so I wanted it to be a good trip. I explain to the stay that I didn’t get the room I wanted. The staff was very rude and didn’t fsrd
Stayed 2 nights in Dec 2023

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to Target Center and restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Amazing staff, definitely staying here again if I’m back in Houston :)

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place to stay Mega Great
Great room good art on the wall around Minneapolis. The hotel receptionist was super. She help me out explaining the parking situation. I think the shower could use a light inside a bit dark. The TV next to the hot tub Jacuzzi should be behind glass so no one decides to electricute themselves. Room service was good. Food was great. The fan was loud in the room. Other than that I would come back again it was a short walk to US bank stadium just follow the sea of purple outside walking towards the game.
Wall art in room
Stayed 1 night in Dec 2023

10/10 Excellent

Dieulhomme

Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym
Stayed 4 nights in Dec 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Staff was super nice and respectful.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was exceptionally good. The staff was friendly and the hotel good was fabulous
Stayed 2 nights in Nov 2023

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel attached to the skyway easy walk to US Stadium.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Large rooms, enormous fitness center, convenient location.
Stayed 2 nights in Nov 2023

8/10 Good

darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Myndee

Stayed 1 night in Nov 2023

10/10 Excellent

Brittany

Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, friendly, great breakfast, overall enjoyed the hotel. Absolutely hated the north star parking garage.
Stayed 1 night in Nov 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service
We loved itt
Stayed 2 nights in Oct 2023

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accomodating staff...also beautiful king corner room was super comfortable. I will definitely be back when traveling to this area.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was great! The staff was friendly and helpful, especially with parking and bags. The room was spacious, clean and comfortable. It was also very quiet at night.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very helpful,
Stayed 6 nights in Oct 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Donte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

JAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great location. Nice comfortable hotel. good Sunday brunch, The only issues were how loud the toilet flushed!
Stayed 2 nights in Sep 2023

2/10 Terrible

Megan

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location, especially to US bank Stadium & nearby restaurants.
Stayed 3 nights in Oct 2023

4/10 Poor

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had paid for a room with a king bed with a pull out couch a larger room. The room we got was a small room with just a king size bed and tv the bathroom was bigger. I called down stairs and was told at first so sorry we are completely booked up. Then told that’s how all the delux king rooms are. He came to the room to see that I wasn’t lying about having not even a chair in the room. Then he said ohhhh this tv stand is taking up all the room where a couch should have been!??! I asked about a reduction in my rate to no avail. So both Expedia and the Hyatt needs to do better in advertising their rooms. I’m afraid to use either again
Stayed 2 nights in Oct 2023

4/10 Poor

Peiro

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is short staff, can’t get food or drinks unless you wait 2hrs. The staff are friendly and try to do their best. Upper management/ senior level management should take a walk around during busy times and maybe hire some help.
Stayed 2 nights in Oct 2023
Response from Ella on Oct 9, 2023
Thank you for taking the time to share your feedback with us! We appreciate you staying with us here at the Hyatt Centric Downtown Minneapolis. I am sorry to hear about your wait time for food. Our Food & Beverage management are aware of the delayed wait times have already workshopped a solution. We do understand the frustration and apologize for the inconvenience. We value your time as a guest here and hope that when you return, we can meet your requests.