Ratings based on 1,628 Verified Reviews

4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

This is where you need to stay.

Posted Mar 20, 2017
Honestly, just such a helpful, friendly staff. The hotel location is great but they also take such good care of the property. I enjoyed my experience so much that I will go the extra mile to find Kimpton hotels for my next travels.
Comment from Hotel Management
Mar 21, 2017 by Brandon N, Hotel Management
Dear JD, We are so thrilled that you enjoyed your stay with us. We definitely pride ourselves in taking extra steps needed to ensure all of our guests feel like the VIP's they are. We hope to see you again in the near future! Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from baraboo, wi

hard to find, worth the effort

Posted Mar 8, 2017
Pros: great comfortable, quiet room.
Cons: now that I know where it is, they don't need to change anything.
Location: the hen house was a couple of blocks away and was a great spot for breakfast.
hotel was perfect, except for a very hard to find unlit sign. it felt as though they didn't want people to find the hotel.
Comment from Hotel Management
Mar 10, 2017 by Brandon N, Hotel Management
Dear Steve, Thank you for recently staying with our property. By the sounds of it, we exceeded your expectations and was a perfect location for you. We hope that you enjoyed your time with us and in the twin cities area. Until your next visit, Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Hotel in Downtown Minneapolis

Posted Mar 7, 2017
Pros: It was very quiet with no street noise or hallway noise. We felt like we were the only guests there. The staff was very accommodating and helpful.
Location: Breakfast at the Hen House a couple of blocks away was fantastic! A must do.
We found the Kimpton Grand Hotel luxurious, comfortable and quiet.
Comment from Hotel Management
Mar 7, 2017 by Brandon N, Hotel Management
Dear Sandy, Thank you for leaving feedback of your recent stay with us. I am thrilled to hear that the staff was helpful with anything needed. Hen House is definitely a favorite of all staff for breakfast too. We can't wait to welcome you back the next time you are in the cities. Take care, Brandon N Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Feb 23, 2017
Cons: coffee makers should be in the rooms
Great location, comfortable rooms, connected to a Lifetime Fitness club.
Comment from Hotel Management
Feb 27, 2017 by Brandon N, Hotel Management
Dear Anonymous, Thank you for your feedback of your recent stay with us! We are so glad that you loved our rooms, amenities, and location. Next time you are with us, please ask for a Keurig machine and we can send one up to your room. We hope to see you in the near future. Take care, Brandon N Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicest and most accommodating staff

Posted Feb 10, 2017
Pros: Staff and Room
Cons: Add Non Mini Bar Fridge to keep things cold.
All I need to say is that the hotel's staff was amazing, specifically the Front desk folks. Kim was so accommodating and he made our stay enjoyable....2 Dogs, 3 Small Kids and My wife...could not have been happier.
Comment from Hotel Management
Feb 16, 2017 by Brandon N, Hotel Management
Hello Anonymous, Thank you for your sharing your feedback of your recent stay with us. My apologies if we forgot to mention that our mini bar fridge is not weighted or sensored so you are more than welcome to move stuff out and use it for personal items. I am so pleased to hear that Kim could take great care of you, so I will be sure to pass along your kind remarks. We hope to see you in the near future! Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
We enjoyed our stay so much! We were so impressed with the hotel, staff, and all it had to offer us! Can't wait to go back again!
Comment from Hotel Management
Feb 27, 2017 by Brandon N, Hotel Management
Dear Anonymous, Thank you for sharing your recent experience. We can't wait to welcome you back and thrilled to hear that you enjoyed your stay. Take care, Brandon N Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Loved it

Posted Jan 25, 2017
Beautiful room and very clean. Great location. Would highly recommend it.
Comment from Hotel Management
Mar 5, 2017 by Brandon N, Hotel Management
Dear Eve, Thank you for sharing some feedback of your recent stay with our property. We are so pleased to hear that you took a liking to our rooms as we love them too! We simply cannot wait to welcome you back to our hotel in the future! Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury and Caring

Posted Jan 15, 2017
Nice stay in a comfortable, luxurious room, with professional staff who seem to care about their hotel and their guests.
Comment from Hotel Management
Mar 6, 2017 by Brandon, Hotel Management
Thanks for the review! Looking forward to welcoming you back again soon. Take care, Brandon
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Cayman

GREAT EXPERIENCE

Posted Dec 21, 2016 on CheapTickets
Pros: Everything
Fantastic staff, beautiful rooms, super clean, location awesome and linked to Skyway - everything spot on!
5 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
What a wonderful experience we had here. Very upkeep. Staff was friendly and helpful. Close to the lightrail transportation. Restaurants within walking distance in the freezing cold (December 16-19). Pet friendly! I will be coming back to this hotel for sure!