Ratings based on 1,652 Verified Reviews

4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Great Location, Property and Staff! It was raining and the desk held our bags after check out. They even gave us tunnel and skyway directions, so we were able to go anywhere downtown without ever stepping outside!
Comment from Hotel Management
May 23, 2017 by Brandon N, Hotel Management
Good afternoon, Thank you for such wonderful feedback! We appreciate you letting us host your party during your time in the twin cities! We look forward to your next visit! Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago (this week)

Gracious Accommodations in the Business District

Posted May 14, 2017
Pros: Classy, clean, cozy. So happy we stayed here.
Cons: THE PARKING!!! NO directions to the parking garage (via a second-floor neck). Parking is attached to a Crowne Plaza across the street. Seemed unsafe.
Location: Nicolett Walking Mall is fun, under renovation. If you're a walker, Both stadiums are within walking distance (less than 2 miles)/
We've been to Minneapolis dozens of times, without ever leaving the airport. This time, driving from Montana to Chicago, we decided to spend a night there, just to get a feeling of the place. We were very impressed by the 'old world' graciousness of this hotel, and its location, between Target Field and US Bank Stadium (I'm just waiting for Dow Chemical Glacier Park, ha ha). The corner room was oddly shaped, which I liked. The room had real velvet curtains, a funky chair, a Philips TV (not the usual LG-POS). The mini-bar was old school, not one of those where you lift something & you pay for it. The best thing was the bathroom, with an oversized shower and separate tub, a huge vanity and a lit magnifying mirror (Yipes!). One warning: THIS AREA OF MPLS DIES ON FRIDAY NIGHT & DOESN'T REVIVE UNTIL MONDAY. The independent coffee shop across the neck was closed. We were alone, walking around downtown, so we didn't venture farther than the Nicolett Walking Mall (think Denver-ish). The parking was the only bad thing.
Comment from Hotel Management
May 14, 2017 by Brandon N, Hotel Management
Dear Claire, Thank you for providing excellent feedback regarding your recent stay. We were honored to be able to host you for your lodging needs. We love familiar faces so hopefully we are able to see you in the future! Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Anoka, MN

Great Hotel!

Posted Apr 24, 2017
Had a wonderful experience at The Grand Hotel this weekend. I had stayed once previously but the rooms have been updated and the stay was superb. Hotel staff were very friendly at the desk and the bar. LOVED the shampoo, conditioner and lotion! Would stay again just for the products!
Comment from Hotel Management
Apr 28, 2017 by Brandon N, Hotel Management
Dear Deanna, Thank you for providing the excellent feedback of your trip to Minneapolis. We are a huge fan of our bath products as well. We hope to have you with us again on the next trip to the twin cities. Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great hotel

Posted Apr 23, 2017
The hotel is the former Minneapolis Athletic Club. It has been well restored and is very well maintained. I doubt that there is a better hotel in downtown Minneapolis.
Comment from Hotel Management
Apr 23, 2017 by Brandon N, Hotel Management
Good afternoon Larry, Thank you for providing excellent feedback of your recent trip to our property. We are thrilled to hear that you loved your time while in Minneapolis. We hope to have a chance to welcome you back in the future. Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

This is where you need to stay.

Posted Mar 20, 2017
Honestly, just such a helpful, friendly staff. The hotel location is great but they also take such good care of the property. I enjoyed my experience so much that I will go the extra mile to find Kimpton hotels for my next travels.
Comment from Hotel Management
Mar 21, 2017 by Brandon N, Hotel Management
Dear JD, We are so thrilled that you enjoyed your stay with us. We definitely pride ourselves in taking extra steps needed to ensure all of our guests feel like the VIP's they are. We hope to see you again in the near future! Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from baraboo, wi

hard to find, worth the effort

Posted Mar 8, 2017
Pros: great comfortable, quiet room.
Cons: now that I know where it is, they don't need to change anything.
Location: the hen house was a couple of blocks away and was a great spot for breakfast.
hotel was perfect, except for a very hard to find unlit sign. it felt as though they didn't want people to find the hotel.
Comment from Hotel Management
Mar 10, 2017 by Brandon N, Hotel Management
Dear Steve, Thank you for recently staying with our property. By the sounds of it, we exceeded your expectations and was a perfect location for you. We hope that you enjoyed your time with us and in the twin cities area. Until your next visit, Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Hotel in Downtown Minneapolis

Posted Mar 7, 2017
Pros: It was very quiet with no street noise or hallway noise. We felt like we were the only guests there. The staff was very accommodating and helpful.
Location: Breakfast at the Hen House a couple of blocks away was fantastic! A must do.
We found the Kimpton Grand Hotel luxurious, comfortable and quiet.
Comment from Hotel Management
Mar 7, 2017 by Brandon N, Hotel Management
Dear Sandy, Thank you for leaving feedback of your recent stay with us. I am thrilled to hear that the staff was helpful with anything needed. Hen House is definitely a favorite of all staff for breakfast too. We can't wait to welcome you back the next time you are in the cities. Take care, Brandon N Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Feb 23, 2017
Cons: coffee makers should be in the rooms
Great location, comfortable rooms, connected to a Lifetime Fitness club.
Comment from Hotel Management
Feb 27, 2017 by Brandon N, Hotel Management
Dear Anonymous, Thank you for your feedback of your recent stay with us! We are so glad that you loved our rooms, amenities, and location. Next time you are with us, please ask for a Keurig machine and we can send one up to your room. We hope to see you in the near future. Take care, Brandon N Front Office Manager
5 out of 5
by Lisa

Posted Feb 20, 2017 on Hotels
The bathroom was amazing. Bed was super comfortable.
Comment from Hotel Management
Feb 27, 2017
Dear Lisa, Thank you for staying with us and hope to see you in the near future! Take care, Brandon N Front Office Manager
5 out of 5
by Lashauna

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Feb 27, 2017
Thank you for the review!