Exterior

Reviews of Courtyard by Marriott Edina Bloomington

3 out of 5
Courtyard by Marriott Edina Bloomington
4460 W 78th Street Circle, Bloomington, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 388 reviews" "
Rating 8 - Good. 95 out of 388 reviews" "
Rating 6 - Okay. 28 out of 388 reviews" "
Rating 4 - Poor. 17 out of 388 reviews" "
Rating 2 - Terrible. 18 out of 388 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No free breakfast bar. Not enough coffee pods. No room service.
Stayed 1 night in Mar 2024
Response from Brenna Wood on Mar 22, 2024
Hello Elizabeth,I do apologize that you are disappointed with our hotel not offering complimentary breakfast.We do however offer mobile dining which is similar to room service.Housekeeping is upon request or every 3rd day of stay, with your reservation being a single night if you wanted your room to be cleaned, I can send someone up before you check out today, just let us know! Have a great day.

6/10 Okay

Albert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brenna Wood on Mar 22, 2024
Dear Albert, Thank you for sharing about your stay with us, we do hope you were able to enjoy your time here and that you allow us to welcome you again should your travels bring you back to the area!Have a great day

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities
Stayed 1 night in Mar 2024
Response from Brenna Wood on Mar 12, 2024
Dear Tamara,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Brenna on Mar 12, 2024
Dear Mary,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!

10/10 Excellent

Charlotte Evette, Covington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. I got in hours before check in time and they allowed me to check in early with no problem. My only issue was there was no microwave in the room so that was pretty inconvenient to have to come down to the 1st floor. They still deserve 5 stars.
Stayed 2 nights in Mar 2024
Response from Brenna Wood on Mar 5, 2024
Dear Charlotte,We are so glad you enjoyed your stay with us, we hope to welcome you again when your travels bring you back to the area!Have a great day!

10/10 Excellent

Stacey, salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, quiet and great staff!!
Stayed 1 night in Feb 2024
Response from Brenna Wood on Mar 2, 2024
Dear Stacey,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brenna Wood on Mar 2, 2024
Dear Tricia,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!

10/10 Excellent

koshal, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brenna Wood on Mar 2, 2024
Dear Koshal,Thank you for sharing about your experience at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!

10/10 Excellent

Anne

Stayed 1 night in Feb 2024
Response from Brenna Wood on Mar 22, 2024
Dear Anne,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!

8/10 Good

Leonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was a 9/10 the staff was very friendly and accommodating. We were able to check in early and our room was satisfactory. My only issue was one of the comforters in our room needed to be replaced due to it being dirty but other then that we had a great experience.
Stayed 2 nights in Feb 2024
Response from Brenna Wood on Mar 2, 2024
Hello Leonia,Thank you for sharing about your expeirence at our hotel. We are so glad you enjoyed your stay and hope to welcome you again soon should your travels bring you back to the area.Have a great day!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brenna Wood on Feb 22, 2024
Dear Lori,Thank you for sharing about your experience at our hotel, we are so happy you enjoyed your stay and hope to welcome you again soon.Have a great day!

4/10 Poor

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Advertise to and from for Mall of America. They do not. When we arrived we called for shuttle services from the airport, they told us it stops at 11pm. We had to spend money on a lift. Only reason I chose this place was thinking I would have a ride from the airport, and a ride to and from Mall of America as it states on the website. Did not happen. Spendt a lot on lyft rides.
Stayed 3 nights in Feb 2024
Response from Brenna Wood on Feb 20, 2024
Dear Troy, I do apologize for the rough start to your stay due to not being informed of our shuttle hours (4am-11pm daily).Although, I am not sure where you saw an advertisement for a Mall of America shuttle as this is something our hotel does not offer and not something I see advertised on our website.I am glad you were able to enjoy your stay otherwise as was expressed to me upon checkout and hope you choose to give our hotel another try in the future.Have a great day!

8/10 Good

Terry

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Brenna Wood on Feb 22, 2024
Hello Terry,Thank you for sharing about your experience at our hotel.We are so glad you enjoyed your stay with us and hope to welcome you again soon!

6/10 Okay

Katina

Stayed 1 night in Feb 2024
Response from Brenna Wood on Mar 22, 2024
Dear Katina, Thank you for sharing about your stay with us, we do hope you were able to enjoy your time here and that you allow us to welcome you again should your travels bring you back to the area!Have a great day!

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was uniformly extremely friendly and helpful
Stayed 1 night in Feb 2024
Response from Brenna Wood on Feb 19, 2024
Hello Victoria,Thank you for sharing about your experience at our hotel.We are so glad you enjoyed yoru stay and hope to welcome you again soon.Have a great day!

10/10 Excellent

Lideeya

Stayed 2 nights in Feb 2024
Response from Brenna Wood on Mar 22, 2024
Dear Lideeya,We are so glad you enjoyed your stay with us and look forward to seeing you again when your travels bring you back to the area.Have a great day!

10/10 Excellent

Lideeya

Traveled with partner
Liked: Amenities
Great
Stayed 1 night in Jan 2024
Response from Brenna Wood on Jan 30, 2024
Dear Lideeya,Thank you so much for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon, should your travels bring you back to the area.Have a great day!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brenna Wood on Jan 30, 2024
Dear Stephanie,Thank you for sharing about your experience at our hotel, we are so glad you were able to enjoy your stay and hope to see you again soon.Have a great day!

10/10 Excellent

Aracelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brenna Wood on Jan 30, 2024
Dear Aracelia,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon when your travels bring you back to the area.Have a great day!

10/10 Excellent

Adebowale

Liked: Cleanliness, staff & service, property conditions & facilities
I love the location
Stayed 2 nights in Jan 2024
Response from Brenna Wood on Jan 30, 2024
Dear Adebowale,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon.Have a great day!

8/10 Good

emma

Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Brenna Wood on Jan 22, 2024
Dear Emma, Thank you for sharing about your experience at our hotel, we are happy you enjoyed your time and hope to see you again when your travels bring you back to the area.Have a great day!

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
It was allright
Stayed 1 night in Jan 2024
Response from Brenna Wood on Jan 30, 2024
Hello Jesus,We are so glad you were able to enjoy your stay with us and hope to see you again soon should your travels bring you back to the area.Have a great day!

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was nicee and clean
Stayed 1 night in Jan 2024
Response from Brenna on Feb 2, 2024
Dear Jesus,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon!Have a great day!

2/10 Terrible

Xuan Phuc

Stayed 3 nights in Dec 2023
Response from Brenna Wood on Jan 30, 2024
Dear Xuan Phuc,I'm so sorry to hear that you did not enjoy your stay, I do hope that you give us another chance in the future to make your next stay a memorable one.Have a great day!

2/10 Terrible

Mikayla

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brenna on Jan 2, 2024
Hello Mikayla,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team.I hope you choose to stay with us again when your travels bring you back to the area.Have a great day!

10/10 Excellent

Lideeya

Awesome
Stayed 2 nights in Dec 2023
Response from Brenna Wood on Jan 2, 2024
Dear Lideeya,We are so happy you enjoyed your stay with us, we hope to welcome you again soon should your travels bring you back to the area.Have a great day!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Brenna Wood on Jan 2, 2024
Dear David,I am so glad you enjoyed your stay with us. We hope to welcome you again should your travels bring you back to the area.Have a great day!

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and confort hotel
Stayed 1 night in Dec 2023
Response from Brenna Wood on Jan 30, 2024
Dear Richardo,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay! We do hope to see you again soon should your travels bring you back to the area.Have a great day!

8/10 Good

Jesus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brenna Wood on Jan 2, 2024
Dear Jesus,We are so glad you enjoyed your stay with us and hope to welcome you again should your travels bring you back the area.Have a great day!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and nice
Stayed 1 night in Dec 2023
Response from Brenna Wood on Jan 2, 2024
Dear Jesus,We are so happy you enjoyed your stay with us, we hope to welcome you again soon should your travels bring you back to the area.Have a great day!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious rooms. This property is advertised as a park n fly but only one shuttle available so could not accommodate all guests needing to get to airport at same time. We had to divide our party of 8 into two groups of 4 and pay for an Uber for 4. The morning the shuttle was needed it became unavailable so they did pay for an Uber for the 4 that were scheduled on the shuttle.
Stayed 1 night in Dec 2023
Response from Brenna Wood on Dec 26, 2023
Dear Michael,I do apologize that not all of your party was able to be accommodated in our shuttle, I do hope in the future you allow us another try to provide you with a better experience. We do hope that you were still able to enjoy your stay with us.Have a great day!

10/10 Excellent

maryann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this location is in a good walkable shoppable area, the hotel tends to want to control your room temperature and you cannot go lower than 66° which for some people is not as a comfortable sleeping evening is others so just keep that in mind
Stayed 1 night in Dec 2023
Response from Brenna Wood on Dec 26, 2023
Hello Maryann,I do apologize that our temperature system gave you a bit of trouble but glad you were still able to enjoy your stay.Have a great day!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Dec 2023
Response from Brenna Wood on Dec 26, 2023
Dear Michael,Thank you for sharing about your stay with us, we hope to welcome you back the next time your travels bring you to the area.Have a great day!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Brenna Wood on Dec 26, 2023
Dear David,Thank you for sharing about your stay with us I am so happy you enjoyed it! We hope to welcome you again the next time your travels bring you to the area.Have a great day!

10/10 Excellent

Makimi

Response from Brenna Wood on Feb 7, 2024
Dear Makimi,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon.Have a great day!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Brenna Wood on Feb 7, 2024
Dear Jason,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to see you again soon.Have a great day!

8/10 Good

Tatanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice. The hotel was clean, good service, good food. Couldn't picked a better place to stay. Would stay again.
Stayed 1 night in Dec 2023
Response from Brenna Wood on Dec 14, 2023
Dear Taranisha,Thank you for sharing about your stay with us, we do hope that you allow us to welcome you again the next time your travels bring you back to the area.Have a great day!

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Brenna on Dec 14, 2023
Hello Mark, Thank you for sharing about your stay with us, we do hope you were able to enjoy your time here and that you allow us to welcome you again should your travels bring you back to the area!

8/10 Good

Sarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Brenna Wood on Dec 4, 2023
Hello Sarie,Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your stay and hope to welcome you again soon.

8/10 Good

McKenna

Traveled with family
Liked: Amenities
Property was very nice and welcoming. Our rooms bathroom fan didn’t work and the towel hanger was missing.
Stayed 1 night in Nov 2023
Response from Brenna Wood on Nov 28, 2023
Dear McKenna,We are happy you enjoyed your stay with us, I do apologize for the inconvenience of the maintenance issues in your bathroom. I have shared this with my maintenance team.We hope to see you again soon, have a great day!

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, renovated rooms, very clean. Loved my stay there!
Stayed 3 nights in Nov 2023
Response from Brenna Wood on Nov 28, 2023
Dear Daria,Thank you for sharing about your experience at our hotel, we are so happy you enjoyed your stay and hope to see you again soon!Have a great day!

6/10 Okay

Barbara J., Springfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to request room to be cleaned & towels replaced. Rude attendant at cafe. No free coffee until after 9:30 AM, forcing you to buy at the cafe.
Stayed 3 nights in Nov 2023
Response from Brenna Wood on Nov 28, 2023
Hello Barbara,Thank you for sharing about your stay with us, I do apologize for the inconvenience of having to request housekeeping and not having free coffee available while our Starbucks is open. I will share this feedback with our front office team.I do hope you were able to enjoy the rest of your stay and that you'll give our hotel another chance when your travels bring you back to the area. Have a great day!

10/10 Excellent

Scott David

Stayed 2 nights in Oct 2023
Response from Brenna on Nov 18, 2023
Dear Scott,Thank you for sharing about your experience at our hotel. We are so happy you enjoyed your stay with us and hope to welcome you again soon.Have a great day!

8/10 Good

Eve Marie, Fontana

Liked: Cleanliness, property conditions & facilities
It took two calls to the front desk in order get our room cleaned. There was coffee in the lobby but after that there was not any coffee.
Stayed 4 nights in Nov 2023
Response from Brenna on Nov 17, 2023
Dear Eve,I apologize for the inconvenience you delt with when trying to get your room cleaned. We do hope you enjoyed the rest of your stay and allow us to welcome you again should your travels bring you back to the area.Have a great day!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 3 nights in Nov 2023
Response from Brenna on Nov 17, 2023
Dear Debra,We are so happy you enjoyed your stay with us and hope to see you again soon!Have a great day!

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very comfortable with couch, large tv, and comfortable bed. Appreciated the extra blanket in the closet. Avoid room 207. You look out on the first floor roof and the air condenser is right outside your window, which can be rather loud. A little difficult to find. There needs to be a sign out on the frontage road. I would definitely stay there again, but request a different room.
Stayed 4 nights in Nov 2023
Response from Brenna Wood on Nov 8, 2023
Dear Christina, We are so happy you enjoyed your stay with us and hope to welcome you back again soon.Have a great day!

8/10 Good

Zemzem

Liked: Staff & service, property conditions & facilities
They don’t have breakfast available in the morning, they had a small coffee shop kind of place down stairs which we didn’t get the best service from also charged us 35$ for two coffee and one breakfast 😏
Stayed 2 nights in Nov 2023
Response from Brenna Wood on Nov 6, 2023
Dear Zemzem, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel staff to ensure the necessary guidelines are in place and reviewed to prevent the issues from occurring in the future. I hope you choose to stay with us and give us another chance when your travels bring you back to the area. Have a great day!

8/10 Good

Dwayne

Stayed 1 night in Nov 2023
Response from Brenna Wood on Nov 28, 2023
Hello Dwayne,We are so happy you enjoyed your stay with us and hope to see you again soon.Have a great day!

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy stay. Clean property, safe area.
Stayed 1 night in Sep 2023
Response from Brenna Wood on Oct 25, 2023
Dear Anna, Thank you for sharing about your experience at our hotel, we are so glad you enjoyed your time here and hope to see you soon should your travels bring you to the area!Have a great day!

10/10 Excellent

Roger Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great weather
Stayed 3 nights in Oct 2023
Response from Brenna Wood on Oct 26, 2023
Dear Roger,Thank you for sharing about your stay with us, we are so glad you enjoyed it and hope to see you again soon!Have a great day!