Ratings based on 2,980 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Milwaukee

Great location... but

Posted Dec 4, 2016
Room are not well insulated so all noises from the hallway are clearly heard, ALL night long. Rooms didn't seem to be as clean as I would have expected. Very polite staff. No weekend roomservice.
4 out of 5
by A verified traveler

Close to Mall

Posted Dec 3, 2016
Restaurant on site except Sunday. Good services close by. Secure parking. No other service concerns. Watch for excit of 475 onto Francis coming from the West. Not clearly marked
5 out of 5
by A verified traveler

great hotel close to mall of America and air port

Posted Nov 29, 2016
Beautiful, clean, quiet, great for kids and pets. Nice lounge area. I would stay again for sure. I recommend this hotel. It was a great hotel experience.
Comment from Hotel Management
Nov 29, 2016 by Tim Regan - Gm, Hotel Management
Thank you for choosing the Park Plaza!
5 out of 5
by A verified traveler from US

Posted Nov 28, 2016
Really nice hotel for the price. Very clean, huge comfy bed and the layout of the room made it feel bigger. Overall good solid hotel to stay at if you're wanting something nice and clean on a budget.
Comment from Hotel Management
Nov 29, 2016 by Tim Regan - GM, Hotel Management
5-Stars! Thank you for choosing the Park Plaza!
4 out of 5
by A verified traveler from US

Good value- convenient shuttle services

Posted Nov 10, 2016
The hotel was a good value for business travelers. Decent rooms, great service and very quiet.
Comment from Hotel Management
Nov 11, 2016 by Tim Regan - GM, Hotel Management
Thank you for choosing the Park Plaza for your recent trip. We are pleased to see you found our hotel a great value. We truly appreciate your business and look forward to your next visit. Thank you!
4 out of 5
by A verified traveler from US

Good value for the price

Posted Nov 7, 2016
Pros: Clean, comfortable, room sizes
Cons: Elevators are really old and rooms are somewhat dated.
Staff was nice, rooms were genuinely clean, breakfast buffet was really good. The place could overall use some updating, but it is doing well with the date of the facility.
Comment from Hotel Management
Nov 11, 2016 by Tim Regan - GM, Hotel Management
Thank you for taking the opportunity to rate and review your stay. We are pleased to see you enjoyed your visit. We thank you for you business and hope you can visit us again when your travels bring you back to the area.
5 out of 5
by A verified traveler from US

Great Stay!

Posted Nov 7, 2016
Location: Location was great! You could get anywhere through MOA and Airport to hook up with public transportation.
We had a great three day stay. The shuttles were on time and the staff were very helpful and pleasant.
Comment from Hotel Management
Nov 11, 2016 by Tim Regan - GM, Hotel Management
5-Stars! Thank you for choosing the Park Plaza. We are pleased to see you enjoyed your stay. We hope you can visit us again in the very near future. Thank you!
5 out of 5
by A verified traveler from US

All good!

Posted Nov 5, 2016
Very comfortable bed. Large room impeccably clean.
Comment from Hotel Management
Nov 11, 2016 by Tim Regan - GM, Hotel Management
Thank you for choosing the Park Plaza. We truly appreciate your business!
5 out of 5
by A verified traveler from US

enjoyed

Posted Nov 3, 2016
Location: Close to shopping centers and restaurants, close to airport
Was here for business, stayed 2 nights. Beds were comfy and the layout of the room was nice! Will book again!
Comment from Hotel Management
Nov 29, 2016 by TIm Regan - GM, Hotel Management
Thank you for choosing the Park Plaza! We truly appreciate your business and are pleased to see you enjoyed your stay. We look forward to your next visit. Thank you!
3 out of 5
by A verified traveler

Updating urgently needed!

Posted Nov 1, 2016
Location: Good access to 494 and 35W. Bit tricky getting into property (France to 78th st). Perkins open 24 hr. Bought breakfast items at Trader Joe's nearby
Basics (hot water/towels/room temp/cleanliness) were acceptable. Furniture/mattress/carpeting/wallpaper needed to be replaced-badly worn out. Window view was over rooftop ventilation/power units. Room at end of hall was quiet. Room refrig sat along a wall on the floor. One upholstered chair. One desk chair. Only paper cups. No lobby coffee. Pretty bare bones. Wondering if booking thru third parties, we are given the bottom tier on quality of rooms? Would seek alternative if given a choice.
Comment from Hotel Management
Nov 2, 2016 by Tim Regan - GM, Hotel Management
Thank you for sharing you experience at the Park Plaza. Our priorities include providing genuine customer service in a clean comfortable environment while making this available at a very reasonable price. We thank you for your business and hope you would consider our hotel again when your travels bring you back to the area.