From the moment I walked into the hotel, customer service was horrible. I will never again book a room here.
Comment from Hotel Management
Jan 11, 2017 by terry, Hotel Management
Thank you for taking a; moment to share your feedback. On behalf of our entire team, please accept my apologies for the unacceptable service you encountered during your stay. While I am unaware of the details of your experience, we never want to hear that any of our guests have had an experience such as yours. I hope you had an opportunity to share your experience with a member of our management team prior to your departure to allow us an opportunity to address your concerns.
Once again, my sincere apologies for your disappointing experience. I always hate to hear a guest say they will not return, and I hope in time you will allow us another opportunity to provide you with the stellar experience you should have encountered with us on this stay.