I was expecting to get some much needed rest and relaxation but construction noise ended about 7pm and resumed at 7am. It was even difficult to make phone calls. I was not aware of the construction going on until we checked in. When I called the front desk to complain I was told "sorry there's nothing I can do". I feel I should've been offered a future complimentary night as I've stayed many times before.
Comment from Hotel Management
Feb 16, 2017 by Patrick L., Hotel Management
Thank you for taking the time to share your feedback with us. I am sorry to hear that this stay did not meet our normal expectations. Be assured your feedback will be used as a means for improvement for our staff. I am also confident that we will be able to provide an even better experience once our renovation is complete within the next few months. Please don’t hesitate to let me know if there is anything else I can do to be of service to you, and we hope to welcome you back to the Marquette Hotel again soon.