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Rating 10 - Excellent. 255 out of 618 reviews" "
10 - Excellent
255
Rating 8 - Good. 189 out of 618 reviews" "
8 - Good
189
Rating 6 - Okay. 87 out of 618 reviews" "
6 - Okay
87
Rating 4 - Poor. 53 out of 618 reviews" "
4 - Poor
53
Rating 2 - Terrible. 34 out of 618 reviews" "
2 - Terrible
34
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Timothy
Traveled with partner
Apr 21, 2024
Liked: Cleanliness, staff & service, amenities
I liked the historical style of the rooms, but there are some things that need to be addressed. I believe that the rooms need to be maintained better, wall paper loose, bed uncomfortable, toilet loose.
Timothy
Stayed 1 night in Apr 2024
Response from Robert on Apr 22, 2024
Thank you for your review.
8/10 Good
Michelle
Apr 20, 2024
.
Michelle
Stayed 1 night in Apr 2024
Response from Robert on Apr 21, 2024
Thank you for your review!
2/10 Terrible
Andrew
Apr 11, 2024
Liked: Staff & service
Disliked: Cleanliness
Andrew
Stayed 1 night in Apr 2024
Response from Robert on Apr 12, 2024
Sorry it looks like something didn't go right, can you give me some more information so I can look into this.
Thank you for your review of the Water Street Inn.
8/10 Good
John
Traveled with partner
Mar 18, 2024
Liked: Cleanliness, staff & service
We have a boat at one of the local marinas in the summer & we enjoy coming out on the off season as well and love the Riverview rooms.
The two things we dislike are the lack of assistance & rude waitstaff at Charlies. I also own a business and we pride ourselves in customer service and I would rate that Restaurante staff a C- Not the biggest thing though and we look forward to our next stay! Thank you!
John
Stayed 2 nights in Mar 2024
Response from Robert on Mar 18, 2024
Thank you for your review. I will share this with the restaurant managers.
8/10 Good
Brian
Traveled with partner
Mar 11, 2024
Liked: Cleanliness, staff & service
The ameneties were nice, but the exhaust fan in our room was half off the wall and super loud, and the rooms were super dark. No alarm clocks, no mini fridge, tiny shower. Overall it was clean and we would probably stay again.
Brian
Stayed 2 nights in Mar 2024
Response from Robert on Mar 11, 2024
Thank you for your review of the Water Street Inn in Stillwater MN
I had the corner suite. My view was the bridge and river. It's was so quiet and beautiful over looking the balcony. The staff was the friendliest and accommodating. I cellars my birthday and can't wait to go back!!!
Jessica
Stayed 1 night in Mar 2024
Response from Robert on Mar 5, 2024
Thank you for your review of the Water Street Inn.
This is a historic property but they keep it up very well. Very good location we didn't have to drive after we arrived. The tubs are pretty loud. Service was wonderful from the Front desk to Charlie's.
A beautiful and special place. Hope to return someday.
Lisa
Response from Robert on Jan 19, 2024
Thank you for your review of the Water Street Inn in Stillwater MN
6/10 Okay
Kent
Traveled with partner
Jan 8, 2024
Liked: Cleanliness, staff & service, amenities
I reserved a river view on expedia and they didn't have any river view rooms left.
Kent
Stayed 1 night in Jan 2024
Response from Robert on Jan 8, 2024
Sorry for the misunderstanding, the room you booked through Expedia was not on the riverside of the hotel. It looks like you requested a room with two queen beds those rooms are only on the city side.
8/10 Good
Elisia
Jan 8, 2024
Elisia
Stayed 1 night in Jan 2024
Response from Robert on Feb 2, 2024
Thank you for your positive review of the Water Street Inn in Stillwater Mn, we look forward to you returning.
The fact it was in walking distance to everything downtown was nice. But there was a bunch of drunk loud people in the hallways at 2:00a.m. that woke my son and I up and there was a constant thudding throughout the entire night. Plus there was hair all over the bed and all over the bathroom floor. My son and I were pretty grossed out by that. I just wanted a calm relaxing get away for us and we got very little sleep. It was very disappointing. I would say it was NOT worth the money at all!!!
Jennifer
Stayed 1 night in Dec 2023
Response from Robert on Dec 18, 2023
Thank you for your review, wish you would have contacted the desk about the other guest so we could have taken care of it.
Had to pay for parking and Maggie or Margie at the front desk wasn’t very friendly we felt like we were a bother
Brooke
Stayed 1 night in Dec 2023
Response from Robert on Dec 18, 2023
Thank you for your review
10/10 Excellent
Emily
Business traveler
Dec 15, 2023
Liked: Amenities
Loved having a fireplace! Bed was extremely comfortable. So much character in the entire hotel. Staff was friendly. Nice having a secured parking lot for guests.
Emily
Stayed 1 night in Dec 2023
Response from Robert on Dec 15, 2023
Thank you for your review of the Water Street Inn in Stillwater
Thank you for your review of the Water Street Inn in Stillwater
8/10 Good
The
Traveled with partner
Dec 2, 2023
Liked: Cleanliness, staff & service, amenities
Love the new addition! Corner room -river view and balcony was worth the price compared to other hotels in area. Only thing to update is shower water pressure:) otherwise nice room! Oh and need your room card to run lights- didn’t figure that out - should be told that at front desk.
The
Stayed 1 night in Dec 2023
Response from Robert on Dec 10, 2023
Thank you for your review of the Water Street Inn in Stillwater
Wonderful staff. We had trouble getting into our room (the door was sticky). They came up with us to help. Later, we realized that the hot water barely worked on the hot tub. They switched us to a different room. Both rooms were wonderful. We absolutely loved our stay and would love to come back.
Karla
Stayed 1 night in Nov 2023
Response from Robert on Nov 28, 2023
Thank you for your review of the Water Street Inn in Stillwater
10/10 Excellent
Beth
Nov 24, 2023
Beth
Stayed 1 night in Nov 2023
Response from Robert on Dec 15, 2023
Thank you for your review of the Water Street Inn in Stillwater
Great location in downtown Stillwater. We love staying in a vault room- this is our 2nd time. On the weekend fun live music in at the restaurant inside the hotel- a fun weekend getaway as a couple!
Nicole
Stayed 1 night in Nov 2023
Response from Robert on Nov 20, 2023
Thank you for your review of the Water Street Inn in Stillwater
We have stayed at this property a few times in the past, and we always stayed in the basic room. Those are older but more of a unique feel. We decided on a balcony king room. We loved it. Huge room, with an awesome view and balcony. It was pretty cool out the first day and windy so we didn't sit out there. But the following morning it was beautiful and I sat out there with my coffee for a couple of hours. We love the location of the property. A couple things, we had to use our room key to turn on the lights in our room. Not sure what that is about. There is also no conditioner in the room. We tried to call for room service in the morning and were never able to get in touch with anyone so I walked to a nearby coffee shop which was fine since it ended up being a lot less expensive. We did go to the Irish pub on site for appetizers and listened to the Irish band. Overall we enjoyed our stay.
MIRANDA
Stayed 1 night in Nov 2023
Response from Robert on Nov 13, 2023
Thank you for your review of the Water Street Inn in Stillwater
We stayed in the older section. It was a wonderful experience. Fireplace was warm. Some issues with housekeeping but the front desk made everything work out. Cleansliness was not an issue although some maintenance could be done but easy to overlook.
Verified traveler
Stayed 3 nights in Oct 2023
Response from Robert on Nov 6, 2023
Thank you for your review of the Water Street Inn in Stillwater MN