Indoor pool, sun loungers

Reviews of Motel 6 Minot, ND

2 out of 5
Motel 6 Minot, ND
1515 22nd Ave SW, Minot, ND

Reviews

8.0

Very Good

Rating 10 - Excellent. 337 out of 955 reviews" "
Rating 8 - Good. 377 out of 955 reviews" "
Rating 6 - Okay. 134 out of 955 reviews" "
Rating 4 - Poor. 61 out of 955 reviews" "
Rating 2 - Terrible. 46 out of 955 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old dirty should be remodeled or shutdown
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 16, 2024
On behalf of the Motel 6 of Minot, please accept our apologies. We appreciate your feedback and will use your comments to improve the services we offer. We take pride in providing a clean, comfortable stay for all of our guests and cannot apologize enough that this did not occur. Please be assured that we will speak to our housekeeping staff and do any additional training as your experience is not up to our standards and your expectations. We invite you to visit us again as we would love the opportunity to prove to you that we can provide the quality of stay you not only expect but deserve. Thank you again and travel safe

6/10 Okay

Kevin

Traveled with family
the hotel was for the most part a place to sleep and considering the availability of hotels that specific weekend, was a good price. The rooms are small and so are the beds. The staff was friendly and the front area tidy.
Stayed 2 nights in Mar 2024
Response from Jo Ann V - GM on Mar 7, 2024
Thank you for choosing the Motel 6 of Minot. We appreciate your feedback and will use your comments to improve the services we offer. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask. Thank you again and travel safe.

6/10 Okay

Parris

Stayed 1 night in Mar 2024
Response from Jo Ann V - GM on Mar 27, 2024
Thank you for choosing the Motel 6 of Minot. We appreciate your input and will use your comments to improve the services we offer. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to ask. Thank you again and travel safe.

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Jo Ann V - GM on Mar 4, 2024
On behalf of the Motel 6 of Minot, thank you for staying with us. We are happy you enjoyed your stay and will use your feedback to improve the services we offer. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask. Thank you again and travel safe

8/10 Good

Allen

Liked: Cleanliness, staff & service, amenities
No complaints
Stayed 1 night in Feb 2024
Response from Jo Ann V - GM on Mar 4, 2024
Thank you for choosing the Motel 6 of Minot. We appreciate your business and will use your feedback to improve the services we offer. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to ask. Thank you again and travel safe.

4/10 Poor

Lonarae

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here
Stayed 1 night in Feb 2024
Response from Jo Ann V - GM on Feb 29, 2024
The Motel 6 of Minot would like to apologize that your stay was not to your liking. We strive to provide a clean, comfortable stay for all of our guests. If we did not see to your needs when you reported your issues, we are sorry. We would love the opportunity to prove to you that we can provide the quality of stay you not only expect but deserve. Please do not hesitate to let us know how we can improve. Thank you for staying and for your feedback. We hope to see you the next time you visit the area. Until then, travel safe.

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jo Ann V - GM on Feb 29, 2024
The Motel 6 of Minot is sorry you did not enjoy your stay. We appreciate you staying with us and hope you will share why your stay was not to your liking. We would love the opportunity to prove to you that we take pride in the services we offer and can provide the quality of stay you not only expect but deserve. Any feedback would be greatly appreciated. It is hard to fix what you don't know is broken. Thank you again and travel safe.

2/10 Terrible

Yatink

Disliked: Cleanliness, amenities
Smelt like fart
Stayed 2 nights in Feb 2024
Response from Jo Ann V - GM on Mar 4, 2024
The Motel 6 of Minot shows that you cancelled your reservation and did not stay. Please accept our apologies as we would have loved the opportunity to provide you with the quality of stay you not only expected but deserve. Thank you for considering staying. Travel Safe

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jo Ann V - GM on Feb 27, 2024
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay and look forward to your next visit. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask. Thank you again and travel safe.

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and great staff
Stayed 1 night in Feb 2024
Response from Jo Ann V - GM on Feb 25, 2024
Thank you for choosing the Motel 6 of Minot. We appreciate your feedback and are happy you enjoyed your stay. Thank you again and we hope to see you again soon. Travel Safe

2/10 Terrible

Yessenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jo Ann V - GM on Feb 24, 2024
On behalf of the Motel 6 of Minot, please accept our apologies. We are sorry you did not enjoy your stay. When we uncovered the A/C unit for you, you seemed pleased with the room. We would appreciate any feedback you can give as we strive to provide a clean, comfortable stay for everyone. We hope you will consider staying with us again as we would love the opportunity to prove to you that we can provide you with the stay experience you not only expect but deserve. Thank you for your feedback. Safe travels.

8/10 Good

Janice

Traveled with partner
Good value for price
Stayed 1 night in Feb 2024
Response from Jo Ann V - GM on Feb 23, 2024
Thank you for choosing the Motel 6 of Minot. We appreciate your staying with us and will use your comments to improve the services we offer. Thank you again and we hope to see you again soon. Travel safe.

8/10 Good

Brian, Regina

Traveled with partner
Liked: Staff & service
The Good: -Pool area and hot tub were clean and made our stay very enjoyable. -Staff were great and fixed any issues immediately. The Bad: -The room we had was a little dated and the heat was stuck at 85 degrees upon arrival. Luckily it was winter and we were able to cool it off quickly. -Toilet was also plugged -Burnt out lights
Stayed 3 nights in Feb 2024
Response from Jo Ann V - GM on Feb 21, 2024
The Motel 6 of Minot would like to apologize for the issues you had during your stay. We appreciate your feedback and will use your comments to improve the services we offer. Please be assured that the lights and the toilet have been repaired in the room. Thank you again and we hope to see you soon. Travel Safe

8/10 Good

isaac

Stayed 2 nights in Feb 2024
Response from Jo Ann V - GM on Mar 20, 2024
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay and will use your comments to improve the services we offer. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to ask. Thank you and travel safe.

8/10 Good

darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean close to all shopping
Stayed 2 nights in Feb 2024
Response from Jo Ann V - GM on Feb 19, 2024
The Motel 6 of Minot would like to thank you for staying with us. We appreciate your feedback and will use your comments to improve the services we offer. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to ask. Thank you again and travel safe.

8/10 Good

Mandi

Traveled with group
Liked: Staff & service
Dor the most part good. The room didnt feel super clean, had dirty walls. (Something sprayed on it) carpet could use a shampoo
Stayed 2 nights in Feb 2024
Response from Jo Ann V - GM on Feb 19, 2024
Thank you for choosing the Motel 6 of Minot. We appreciate your feedback and will use your feedback to improve the services we offer. In addition, we will have the room you occupied deep cleaned assuring the room is guest ready. Additional training in housekeeping will also be done. Thank you again and travel safe.

8/10 Good

Cliff

Liked: Cleanliness
Response from Jo Ann V - GM on Feb 8, 2024
Thank you for choosing the Motel 6 of Minot. We appreciate your business and will use your feedback to improve the services we offer. Thank you again and we hope to see you soon. Travel Safe

6/10 Okay

Anthony

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Dec 27, 2023
Thank you for choosing the Motel 6 of Minot. We are sorry you did not enjoy your stay as much as you could have. We appreciate your business and will use your feedback to improve the services we offer. We would love the opportunity to make your next stay even better. Thank you again and travel safe.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jo Ann V - GM on Dec 26, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay. We will use your feedback to assure that every stay is a clean and comfortable one. Thank you again and travel safe.

4/10 Poor

Carla

Traveled with family
Disliked: Amenities, property conditions & facilities
The room walls were paper thin and you could hear everything going on inside the hotel and out. The beds weren't very comfortable.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Carla,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Douglas

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Jo Ann V - GM on Dec 11, 2023
Thank you for choosing the Motel 6 of Minot. We appreciate your business and are happy you enjoyed your stay. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask. Thank you again and we hope to see you soon. Travel safe.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jo Ann V - GM on Nov 20, 2023
The Motel 6 of Minot would like to thank you for staying with us. We are happy you enjoyed your stay and appreciate your feedback. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to ask. Thank you again and travel safe.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine, staff was nice.
Stayed 2 nights in Nov 2023
Response from Jo Ann V - GM on Nov 17, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay. Your feedback is appreciated as your comments will help us to improve the services we offer. Thank you again and travel safe.

8/10 Good

Dan, Bowbells

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive, clean. Elevator was out of service
Stayed 1 night in Nov 2023
Response from Jo Ann V - GM on Nov 16, 2023
Thank you for choosing the Motel 6 of Minot. We appreciate your feedback and will use your comments to improve the services we offer. Please accept our apologies regarding the elevator. We will have it running again as soon as parts arrive. Thank you again and travel safe.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
It’s good
Stayed 1 night in Nov 2023
Response from Jo Ann V - GM on Nov 17, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay and look forward to your next visit. Thank you again and Travel Safe

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reset
Stay was great. Conor made check in a breeze.
Stayed 1 night in Nov 2023
Response from Jo Ann V - GM on Nov 14, 2023
The Motel 6 of Minot would like to thank you for staying with us. We are happy you enjoyed your stay and look forward to your next visit. Thank you again and travel safe.

8/10 Good

Craig

Stayed 1 night in Nov 2023
Response from Jo Ann V - GM on Dec 11, 2023
The Motel 6 of Minot would like to thank you for staying with us. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask. Thank you again and travel safe.

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the money you would be spending. The large pool and hot tub were amazing plus the coffee available 24/7. Easy Check in with amazing staff!
Stayed 1 night in Nov 2023
Response from Jo Ann V - GM on Nov 6, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay and look forward to your next visit. If there is anything we can do to make your next stay even more comfortable, please do not hesitate to ask. Thank you again and travel safe.

10/10 Excellent

lori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I just stayed for one night and its a decent property, well priced. Staff checked to make sure everything was OK about 30 minutes after i was in my room. Nice touch. Only complaint was that there was some kind of loud water running water that made noise for about 15 seconds EVERY minute. I had to wear ear plugs to sleep through it.
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 30, 2023
Thank you for choosing the Motel 6 of Minot. We appreciate you staying with us and will use your feedback to improve the services we offer. Please be assured that maintenance is taking care of the issue with the running water. Thank you again and travel safe.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 30, 2023
Thank you for choosing the Motel 6 of Minot. We are happy your enjoyed your stay. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to ask. Thank you again and travel safe.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 30, 2023
The Motel 6 of Minot would like to thank you for staying with us. We are happy you enjoyed your stay and look forward to your next visit. If there is anything we can do to improve the services we offer please do not hesitate to ask. Thank you again and travel safe.

2/10 Terrible

Terry

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
It snowed and no one shoveled by the entrance doors , the key slot to let you in back of property close to room and where parked didn’t work, calledfront desk and it still didn’t work that night or next morning when we left, some lazy people at the place, if I could I would give them a negative 10 stars
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 27, 2023
The Motel 6 of Minot is sorry you did not enjoy your stay. As a return guest, you are aware that we try to provide a clean, comfortable stay for all of our guests. We cannot apologize enough that the weather got ahead of us and we were unable to keep up with the snow from the storm. No sooner would we get sidewalks cleared they would fill back in again. Although we cannot control mother nature, we should have worked harder to make an easier path for you. We did have maintenance check the exterior doors as the locks were not functioning due to the ice and snow from the weather. We will make sure we unlock the doors during the next storm allowing for easier access. Thank you for your input. We will strive to improve the services we offer, ensuring your next stay is of the quality you not only expect but deserve. Travel safe

6/10 Okay

Colette

Stayed 2 nights in Oct 2023
Response from Jo Ann V - GM on Nov 14, 2023
Thank you for choosing the Motel 6 of Minot. We appreciate your feedback and will use your comments to improve the services we offer. We invite you to stay again the next time you are in the area as we would love the opportunity to provide you an even better stay experience. Thank you again and travel safe.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 23, 2023
The Motel 6 of Minot would like to thank you for staying with us. We are happy you enjoyed your stay and look forward to your next visit. Thank you again and travel safe.

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service
Clean friendly staff , lightbulb burnt out in bathroom and in two of the over head lights ( above bed , above tv) but not really an issue as weren’t in the room much .
Stayed 2 nights in Oct 2023
Response from Jo Ann V - GM on Oct 19, 2023
Thank you for choosing the Motel 6 of Minot. We appreciate your feedback and will use your comments to improve the services we offer. We will have maintenance take a look at the lighting in your room and have it repaired immediately. Thank you again and travel safe.

6/10 Okay

Sherry

Traveled with family
Disliked: Amenities, property conditions & facilities
The bed was so uncomfortable, we woke up sore every morning
Stayed 2 nights in Oct 2023
Response from Jo Ann V - GM on Oct 16, 2023
Thank you for choosing the Motel 6 of Minot. We are sorry you were uncomfortable during your stay. When you let the desk know your bed was uncomfortable, we should have moved you to a different room. Please accept our apologies that we did not do this. We will look at the mattress in the room you occupied. We hope you will consider staying with us again as we would love the opportunity to provide you with the stay experience you not only expect but deserve. Thank you again and travel safe.

4/10 Poor

Howell

Stayed 1 night in Sep 2023
Response from Jo Ann V - GM on Nov 6, 2023
Thank you for choosing the Motel 6 of Minot. We are sorry you did not enjoy your stay. We hope you will consider staying with us the next time you are in the area. Thank you and travel safe.

10/10 Excellent

Lyndon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good clean property. Starting to show signs of age. Staff was friendly and location is great for shopping.
Stayed 2 nights in Oct 2023
Response from Jo Ann V - GM on Oct 16, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay and look forward to your next visit. You will be happy to know, we are looking to start a renovation project later this winter to update our facility. Thank you again and travel safe.

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 16, 2023
The Motel 6 of Minot would like to thank you for staying with us. We are happy you enjoyed your stay. If there is anything we can do to make your next visit even more comfortable, please do not hesitate to ask. Thank you again and travel safe.

8/10 Good

Marla

Liked: Staff & service
Get what you pay for, clean and decent
Good price but you get what you pay for. Elevator still not working. Front desk staff was very friendly and helpful. No coffee in the lobby in the morning and I heard someone comment that workers are filling thermoses. Room was dated & had an odour but it was clean. Smart tv with only a few local channels. Dog friendly & gave my dogs treats with a poop bag upon check in and I love how they don’t charge a pet fee!
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 13, 2023
The Motel 6 of Minot would like to thank you for staying with us. We will us your feedback to improve the services we offer. Please accept our apologies as we wait for the parts to repair our elevator. We are hoping to start a renovation project this winter assuring a updated look to our rooms. Thank you again and travel safe.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best motel6 iv ever stayed at
Stayed 1 night in Sep 2023
Response from Jo Ann V - GM on Oct 12, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay and look forward to your next visit. If there is anything you should need to make your stay even more comfortable, please do not hesitate to ask. Thank you again and travel safe.

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Nov 1, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to ask. Thank you again and we hope to see you soon. Travel Safe

6/10 Okay

Tammy

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jo Ann V - GM on Oct 12, 2023
Thank you for choosing the Motel of Minot. We are sorry you did not enjoy your stay as much as you could have. Please be assured that we will use your comments to improve the services we offer. Thank you again and travel safe.

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Price was good for a place to sleep.
We did not spend a lot of time in the hotel. We just needed a place to sleep. It was clean enough, definitely not perfect but nothing gross. There were burnt out lights in the bathroom. We did not use the pool. It definitely seemed old but nothing was gross. I would stay there again for the price.
Stayed 2 nights in Oct 2023
Response from Jo Ann V - GM on Oct 10, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay. You will be happy to know we are preparing for renovations later this winter to update the hotel. We will make sure the lights in the bathroom are replaced. Thank you again and travel safe.

6/10 Okay

cheryl

Traveled with family
Liked: Cleanliness, staff & service
Staff was wonderful. Needed to have room cards reset two times which was an inconvenience. Good location.
Stayed 2 nights in Oct 2023
Response from Jo Ann V - GM on Oct 27, 2023
Thank you for choosing the Motel 6 of Minot. We appreciate your feedback and will use your comments to improve the services we offer. We apologize for the inconvenience caused by our key cards. We are hoping to update our lock system in the near future. Thank you again and we hope to see you soon. Travel safe

6/10 Okay

Charity

Traveled with family
Liked: Staff & service, property conditions & facilities
There was no breakfast as advertised. Older hotel. Conveniently located. Decent pool area.
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 9, 2023
Thank you for choosing the Motel 6 of Minot. We apologize for the confusion regarding breakfast. Motel 6 as a franchise does not offer breakfast and we do not have one advertised to our knowledge. We will look into where you may have seen breakfast. Thank you for staying with us and we are happy you liked the pool area. Thank you again and travel safe.

10/10 Excellent

Pennee, Palm Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Minot to visit my family in Saskatchewan Canada, perfect small border crossing. Minot is a beautiful city with salt of the earth good people. Such a joy when we have to sleep over to get on my flights. I highly recommend.
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 9, 2023
The Motel 6 of Minot would like to thank you for staying with us. We are happy you enjoyed your stay and look forward to your next visit. If there is anything you should need, please do not hesitate to ask. Thank you again and travel safe.

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, amenities
Great price, located right off the highway
Stayed 1 night in Oct 2023
Response from Jo Ann V - GM on Oct 9, 2023
The Motel 6 would like to thank you for staying with us. We are happy you enjoyed your stay and look forward to your next visit. We will use your feedback to ensure your next stay is even more comfortable. Thank you again and travel safe.

6/10 Okay

Sharon

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The only thing I found that was positive was the young lady that answered the phone when I called to get directions to the property once I got to Minot, ND. She stayed on the phone until I arrived at the Motel. That was the only time I saw her. There was no breakfast of any sort except coffee and two of the three morning they were out of coffee and needed to make more which required a wait. The bed linens were nice but there was no cleaning, making beds, changing towels or empting waste baskets, NOTHING...... I think the rooms were way overpriced. I would never go back to that property.
Response from Jo Ann V - GM on Oct 2, 2023
On behalf of the Motel 6 of Minot please accept our apologies. Motel 6 as a brand does not offer breakfast and we are sorry you were not told that. Prices were elevated due to the festival in town. We take pride in the services we offer and assure you that housekeeping will be spoken to. If the room was in this condition when you checked in we should have moved you to another room as this is not acceptable. If the room was not serviced during your stay, we also apologize as unless you had a do not disturb on the door service would have been done. We invite you do visit us again and we would love the opportunity to prove to you that we can offer the stay experience you not only expect but deserve. Thank you again and travel safe.

10/10 Excellent

Ann

The elevator was broken. The front desk clerk went above and beyond by carrying my luggage up the stairs to the third floor for me.
Stayed 1 night in Sep 2023
Response from Jo Ann V - GM on Sep 28, 2023
Thank you for choosing the Motel 6 of Minot. We are happy you enjoyed your stay. We apologize for the inconvience of the elevator being out and assure you we are doing everything we can to get it repaired. It was our pleasure to help you with your luggage. Thank you again and travel safe.