Exterior
Check availability

Reviews of HYATT house Minot

3 out of 5
HYATT house Minot
2301 Landmark Dr Nw, Minot, ND

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 846 reviews" "
Rating 8 - Good. 195 out of 846 reviews" "
Rating 6 - Okay. 74 out of 846 reviews" "
Rating 4 - Poor. 34 out of 846 reviews" "
Rating 2 - Terrible. 7 out of 846 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mohammad

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Alyssa Guttormson - GM on Apr 23, 2024
Thank you for your feedback on your recent stay; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Maripin

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms were huge.
Stayed 1 night in Apr 2024
Response from Alyssa Guttormson - GM on Apr 19, 2024
Thank you for your feedback on your recent stay with us; we greatly appreciate it! We hope to be of service to you in the future!

8/10 Good

Kimberly

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was so nice staying here with my family to visit our son. It was clean , service was attentive and nobody bothered us at all. Def my favorite one to use while visiting in Minot ☺️
Stayed 4 nights in Apr 2024
Response from Alyssa Guttormson - GM on Apr 17, 2024
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with our team. We look forward to being of service to you in the future!

6/10 Okay

Alanna, Elkhorn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean but very dated. Older bathtub and shower, furniture was older and a little roughed up. Kitchen area was nice and upgraded. Staff were friendly.
Stayed 1 night in Apr 2024
Response from Alyssa Guttormson - GM on Apr 8, 2024
Thank you for your feedback on your recent stay; we greatly appreciate it. We're anxiously awaiting our renovation and hope we can be of service to you in the future!

8/10 Good

James

Stayed 5 nights in Mar 2024
Response from Alyssa Guttormson - GM on Apr 23, 2024
Thank you for your feedback on your recent stay; we greatly appreciate it! We hope to be of service to you in the future!

2/10 Terrible

Crystal

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property smelled of cigarette smoke and febreeze that I’m assuming was suppose to mask the cigarette scent. My baby had an asthma attack because of the scents, they would not refund me the money for the second night that I could not stay there. Very disappointing, and I highly do not recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Alyssa Guttormson - GM on Apr 8, 2024
Thank you for your feedback on your recent stay. I apologize for you stay was less than satisfactory. My Front Desk refunded your second night the morning you checked out. I will follow up and see why you haven't received that yet. Again, I apologize for the inconvenience!

10/10 Excellent

karen, Kenmare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alyssa Guttormson - GM on Mar 29, 2024
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great clean
Stayed 4 nights in Mar 2024
Response from Alyssa Guttormson - GM on Mar 7, 2024
Thank you for your feedback on your recent stay. We greatly appreciate it and hope to be of service to you again!

10/10 Excellent

Jacobus

Stayed 1 night in Mar 2024
Response from Alyssa Guttormson - GM on Mar 25, 2024
Thank you for your feedback on your recent stay; it's greatly appreciated! We hope to be of service to you in the future!

10/10 Excellent

Mary, Big Timber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place had a full kitchen. The furniture was old and worn.
Stayed 3 nights in Jan 2024
Response from Alyssa Guttormson - GM on Jan 29, 2024
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are like small apartments with full kitchens, living areas, a separated bedroom and large bathroom. It is very nice to have so much space and these amenities.
Stayed 1 night in Jan 2024
Response from Alyssa Guttormson - GM on Jan 14, 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

10/10 Excellent

Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Alyssa Guttormson - GM on Jan 14, 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alyssa Guttormson - GM on Jan 14, 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

6/10 Okay

Kimberly

Business traveler, Traveled with family
The furniture is old and beat up. The phone in the room did not work.
Stayed 1 night in Dec 2023
Response from Alyssa Guttormson - GM on Jan 14, 2024
Thank you for your feedback; we greatly appreciate it! We're looking forward to starting our remodel this year to give our rooms a face life. We look forward to being of service to you in the future!

8/10 Good

Kedra, Fortson

Liked: Cleanliness, property conditions & facilities
I enjoyed that it was super close to the airport and pretty much central to everything.
Stayed 2 nights in Nov 2023
Response from Alyssa Guttormson - GM on Dec 7, 2023
Thank you for your feedback on your recent stay; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Lilian

Stayed 1 night in Nov 2023
Response from Alyssa Guttormson - GM on Jan 14, 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Huge hotel. The 1 bedroom suite has tons of room, kitchen well stocked
Stayed 1 night in Oct 2023
Response from Alyssa Guttormson - GM on Nov 3, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 Okay

harry

Canceled our stay there for Sunday night. Hotel has no shuttle service, there are no cabs, and Lyft could not pick us up for at least three hours. With the town so poor in transportation so limited, it amazes me that they are able to stay open. hotel itself is beautiful on the outside average inside breakfast was delicious
Stayed 1 night in Oct 2023
Response from Alyssa Guttormson - GM on Oct 23, 2023
Thank you for your feedback on your recent stay with us; we greatly appreciate it! I apologize our transportation is so limited here! I'm glad our Front Desk was able to get a Lyft scheduled with only a 15 minute wait for you. We hope to see you again in the future!

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service, room comfort
Okay
Hotel was nice. Fairly clean. Disappointed that the pool was still closed. Had been closed for 10 months now. Breakfast was okay, but needed refilling each morning we went down and didn't have a lot of items due to the food truck not delivering. Also shower needs recaulking and shower curtain didn't go to the floor so a lot of water went out of the walk in shower. Kitchenette floor near cabinets and refrig and toe kicks were dirty.
Stayed 3 nights in Oct 2023
Response from Alyssa Guttormson - GM on Oct 10, 2023
Thank you for your feedback; we greatly appreciate it! We can't wait to have our pool back up and running either. We hope to see you then!

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great transition property for those planning on moving to ND. Offers spacious rooms with kitchenette and living room space.
Stayed 1 night in Oct 2023
Response from Alyssa Guttormson - GM on Oct 10, 2023
Thank you for your kind words; we greatly appreciate them! We hope to be of service to you again in the future!

6/10 Okay

KELLY, West Fargo

Liked: Staff & service
Response from Alyssa Guttormson - GM on Sep 13, 2023
Thank you for your feedback; we greatly appreciate it and hope to be of service to you in the future!

4/10 Poor

Demetra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alyssa Guttormson - GM on Sep 1, 2023
Thank you for your feedback; I apologize you stay wasn't up to standard. It's my hope you'll give us another opportunity in the future!

4/10 Poor

Stewart

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alyssa Guttormson - GM on Aug 28, 2023
Thank you for your feedback; we greatly appreciate it! I apologize your stay wasn't up to standard. It's our hope you will give us another opportunity to make things right!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Alyssa Guttormson- GM on Aug 17, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in Aug 2023
Response from Alyssa Guttormson - GM on Aug 16, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 Okay

Gil

Traveled with family
Liked: Staff & service
Decent and I would stay here again.
Decent place to stay. Nice staff and reasonable rates. Good breakfast and the girl bartending at night was friendly. The pool was closed down during our stay. Minot was packed during the recent oil boom and the hotels in the area show signs of that busy time. HYATT house shows signs of that time considering it is an extended stay hotel. But management and staff have done a decent job trying to keep it clean and in presentable shape.
Stayed 4 nights in Aug 2023
Response from Alyssa Guttormson - GM on Aug 15, 2023
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with my team. We hope to be of service to you in the future!

10/10 Excellent

RANDALL

Stayed 9 nights in Jul 2023
Response from Alyssa Guttormson - GM on Aug 15, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Alyssa Guttormson - AGM on Jul 26, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

8/10 Good

Jessica

Stayed 1 night in Jul 2023
Response from Alyssa Guttormson - GM on Aug 15, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My Father and I did a surprise visit to my son stationed at Minot AFB - this place was recommended to us by a few people on base - we were not disappointed. We were greeted by Shakeera and she was more than helpful in getting us our room and finding us our best discount (Veteran/Retired Law Enforcement/AAA) We had even seen Shakeera a couple of times during our visit away from the hotel and she was always friendly and asked every time if we were enjoying our stay and if everything was good with our room. We are already planning our next trip and we will definitely be staying here.
Stayed 1 night in Jul 2023
Response from Alyssa Guttormson - GM on Jul 12, 2023
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with Shakeera; we're lucky to have her on our team! We hope to be of service to you in the future!

10/10 Excellent

mum2my2boys

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and awesome front desk staff, especially Shakeera. She's the best! We really appreciate the big room and the laundry on-site.
Stayed 1 night in Jul 2023
Response from Alyssa Guttormson - GM on Jul 12, 2023
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with our team. We hope to be of service to you in the future!

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The free breakfast was great!
Stayed 4 nights in Jun 2023
Response from Alyssa Guttormson - GM on Jun 21, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
I love the rooms, they are like mini apartments. They are always clean and the staff is great. The restaurant leave something to be desired and the bar is ok as long as you don't want a drink with more than one alcohol. Do not order a Long Island
Stayed 2 nights in Jun 2023
Response from Alyssa Guttormson - GM on Jun 12, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you again in the future!

10/10 Excellent

Home

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Alyssa Guttormson - GM on Jun 12, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you again in the future!

6/10 Okay

Elaine

Traveled with partner
Disliked: Staff & service
This property was close to the airport but a five minute drive to shopping, restaurants and downtown.. Breakfast was satisfactory. Our main concern was that our room was not serviced during our three day stay despite requests both to housekeeping and the front desk. Parking was plentiful.
Stayed 3 nights in Jun 2023
Response from Alyssa Guttormson - GM on Jun 12, 2023
Thank you for your feedback; we greatly appreciate it! I apologize for the lack of service from us! We hope to be of service to you again in the future!

4/10 Poor

Jacqueline

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wore out property. Dirty furniture wore out
Stayed 1 night in May 2023
Response from Alyssa Guttormson - GM on Jun 12, 2023
Thank you for your feedback; we greatly appreciate it!

2/10 Terrible

Emilie

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty. We found empty alcohol bottles under the desk that hadn't been cleaned up as well as dirty socks in the bedroom under covers. Additionally, the website specifically stated that the pool would be open as of April 30th and it was not open as of May 20th when we stayed there. We have three children and choose hotels based on having a pool. Very disappointing stay and will never stay again or recommend to anyone.
Stayed 1 night in May 2023
Response from Alyssa Guttormson - GM on May 22, 2023
Thank you for you feedback; we greatly appreciate it. I apologize your stay was less than satisfactory. Your feedback will be provided to our team to better serve in the future.

8/10 Good

Maria Teresa

Traveled with family
Liked: Staff & service
My initial room was okay there was a large chunk of my table missing, my nightstand light did not work and my toilet ended up breaking after the first use. After the front desk was made aware they were so kind and helpful and they were able to give me a new upgraded room for the inconvenience. The hotel rooms themselves were a little outdated and well used but the staff were all so friendly, helpful and kind that it almost made up for it all.
Stayed 1 night in May 2023
Response from Alyssa Guttormson - GM on May 22, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Rick, Yucaipa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bar and the food was such a nice touch, not everybody wants to have to go out and try to find a place for food and drinks and the staff were nice and helpful
Stayed 1 night in May 2023
Response from Alyssa Guttormson - GM on May 22, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent large rooms with ample space! Very clean and convenient.
Stayed 2 nights in May 2023
Response from Alyssa Guttormson - GM on May 12, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 Okay

Carol, Minot

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Alyssa Guttormson - GM on Jun 12, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you again in the future!

10/10 Excellent

Tahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Alyssa Guttormson - AGM on May 22, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Julie

Stayed 2 nights in Apr 2023
Response from Theo Collins - Director of Operations on May 15, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

4/10 Poor

JEREMY

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is bad. Furniture is dirty and damaged. Couch was discolored with stains, furniture looks like they bought it at a rummage sale. We found pubic hair all through the bathroom. I wanted my money back and the front desk lady refused. She said I already checked in and she can’t give refunds. We had been in the room for 5 mins. I talked to Expedia and they could not help with getting me a refund. Very disappointing. Do not stay here.
Stayed 1 night in Apr 2023
Response from Alyssa Guttormson - AGM on Apr 19, 2023
Thank you for your feedback; we greatly appreciate it. I apologize your stay didn't meet your expectations and hope that you will give us another chance in the future.

10/10 Excellent

Susan

Stayed 1 night in Apr 2023
Response from Alyssa Guttormson - AGM on Apr 11, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 Okay

Arvella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The breakfast provided was good, but the room was very unclean, the floor had crumbs and hair everywhere and the coffee table had food stuck and hardened to it, also was a huge stain on the couch we didn’t even want to sit on it.
Stayed 2 nights in Mar 2023
Response from Alyssa Guttormson - AGM on Apr 11, 2023
Thank you for your feedback; we greatly appreciate it! I apologize the stay wasn't up to our standard. We hope you'll give us another chance in the future!

8/10 Good

Alex

Stayed 1 night in Mar 2023
Response from Alyssa Guttormson - AGM on Apr 11, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

4/10 Poor

Erica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was very surprised and disappointed when I got there with my family to enjoy an evening of swimming and the pool was closed. Nothing on website about the pool being under construction. Very diss appointed that we spent over $200 with no pool
Stayed 1 night in Feb 2023
Response from Alyssa Guttormson - AGM on Apr 11, 2023
Thank you for your feedback; we greatly appreciate it! I apologize the stay wasn't up to standard. We hope you'll give us another chance in the future!

10/10 Excellent

Peyton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families.
Stayed 2 nights in Feb 2023
Response from Alyssa Guttormson - AGM on Feb 27, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2023
Response from Alyssa Guttormson - AGM on Mar 19, 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!