Ratings based on 306 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Room had bugs, carpet was wet.

Posted Jul 26, 2016
The carpet was wet when we Arrived, I don't know if they had just clean the carpets or what? There were small beetle type bugs in the room, and around the kitchenette. We mentioned it to staff when we left. Staff was polite. Breakfast was ok.
4 out of 5
by A verified traveler

Nice but not exceptional

Posted Jul 20, 2016
Pros: Our room was large and very clean.
Cons: We prefer plastic drinking glasses in our room since you never know what the washing process has been. Breakfast was cold.
Location: This hotel is away from e.verything on the north edge of town
Everyone was very friendly. The hotel was nice but did not exceed our expectations.
Comment from Hotel Management
Jul 26, 2016 by Lorena S., Hotel Management
Thank you for your feedback. We do have real glasses in our suites as we have dishwashers and fully equipped kitchens in our rooms. If you should ever prefer plastic, I'm certain that our staff could get you plastic cups for your comfort. Thanks for your praises of our large and very clean room.
5 out of 5
by A verified traveler from phoenix

Great place to stay

Posted Jul 17, 2016
Wonderful staff, very clean rooms. Everything worked. Great breakfast.
Comment from Hotel Management
Jul 19, 2016 by Lorena S., Hotel Management
Thank you John! We are so pleased that you enjoyed our staff and our hotel. We look forward to caring for you the next time you are in Minot.
5 out of 5
by A verified traveler from Minot AFB

Superb Hotel

Posted Jun 25, 2016
Pros: Free breakfast, the happy hour, excellent beds, sizable rooms, full kitchen.
Cons: A step stool for children to us the sink.
Location: If you are PCSing to Minot AFB, this should be the first place you stay when you arrive, and the last place you stay before you move away.
We stayed for three days as we awaited our new home on Minot AFB. With 20+ years in the USAF and 30+ years of traveling the world, this hotel ranks #1 in its class. You get far more than what you pay for. If I were to design a hotel for guest comfort and convenience, it would look like this. Any where else in Minot is a step down.
Comment from Hotel Management
Jun 27, 2016 by Lorena S., Hotel Management
Lowell, Thank you for sharing your experience with us. We are so pleased that you enjoyed the comforts of home while you were awaiting your housing. We love our military guests and are always so pleased to be able to give these military families a little piece of home. We are so very grateful to you and your family for your sacrifice and honored to be able to care for you. Best, Lorena S.
4 out of 5
by A verified traveler

Posted May 15, 2016
New, Clean and Modern Hotel. Large Rooms. Nice Gym. Lobby has a bar service from 5 pm - 11 pm. Small pool - not sure it was heated ?
Comment from Hotel Management
May 16, 2016 by Lorena S., Hotel Management
Thank you for sharing your experience! We are pleased that you enjoyed the large rooms, gym, and bar. We do have a heated pool. We look forward to caring for you again.
4 out of 5
by A verified traveler

It's a nice hotel.

Posted May 10, 2016
I wasn't too too happy this time. We stayed there last year as well. Our bed was never made the second day we were there. I don't like the fact that when they make breakfast the entire hotel smells like a kitchen. The staff wasn't that nice.
Comment from Hotel Management
May 16, 2016 by Lorena S., Hotel Management
Thank you for your feedback. Our housekeeping staff respects do not disturb signs, which might be the reason your bed was not made the second day. However, we do always make ourselves available if you request housekeeping. I appreciate your feedback concerning the kitchen staff, I will be sure to continue to coach and train to make sure that every staff member's service is excellent.
4 out of 5
by A verified traveler from Buena Vista, Sask. Canada

Posted May 10, 2016
Location: Minot - easy to get around.
New facility. Helpful friendly staff. Large clean room.
Comment from Hotel Management
May 16, 2016 by Lorena S., Hotel Management
Thank you Cathy! We are pleased that you enjoyed our staff and our spacious rooms. We look forward to caring for you during your next stay in the Magic City.
5 out of 5
by Rob

Posted Apr 19, 2016 on Hotels
too far away from restaurants
Comment from Hotel Management
Jul 2, 2016 by Lorena, Hotel Management
Thank you for your 5 star review! We hope that despite our distance to your desired restaurants that you were able to take advantage of our #minotselfie discounts around the Magic City! We have partnered with the best that Minot has to offer with exclusive discounts at restaurants. Best, Lorena S.
5 out of 5
by Susan

Posted Apr 19, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Lorena, Hotel Management
Thank you for taking the time to leave your 5 star rating! We appreciate your feedback. Best, Lorena
5 out of 5
by A verified traveler from R., Texas

Hyatt House is the best!

Posted Mar 16, 2016
I had a great stay at Hyatt House. It was beautiful, comfortable, and friendly! My room was a one bedroom apartment, they called it a Jr. Suite. It had a full kitchen, fully stocked! The living room was equipped with all the latest device charging station. Flat screens in bedroom and living room. It will be hard to stay at any other hotel, now that I've had a taste of the best!
Comment from Hotel Management
Mar 22, 2016 by Lorena S., Hotel Management
Shelly, Thank you for sharing your experience! We are very proud of our 1 bedroom suites and know that many of our guests, like yourself, are astonished at the space and functionality of the space. We look forward to caring for you the next time you come to Minot. Thank you for your loyalty!