Ratings based on 135 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Couple of issues

Posted Jan 17, 2017
Staff was great but room smelled and there were no garbages...
Comment from Hotel Management
Jan 25, 2017 by Lorena S., Hotel Management
I do apologize for the experience that you had at our property. Please never hesitate to reach out to our front desk or to me directly either during your stay of afterward. We take concerns like odor seriously and we certainly can always help locate the garbages in a guest room. Thank you for sharing your feedback so that we can continue to work toward improving our service and care.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Snowed In. Couldn't leave for 24 hours.

Posted Dec 30, 2016
Pros: Great staff, great breakfasts, and great food at the bar area.
This included the staff, and they were excellent in providing for us even though they had been on duty for that whole time.
Comment from Hotel Management
Jan 22, 2017 by Lorena S., Hotel Management
Thank you for being our special blizzard guests :). We appreciate your kind words and are blessed that so many of our guests were blessed by our dedication during the blizzard. Best Wishes, Lorena S.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel

Posted Nov 18, 2016
Heather was really sweet and nice . I got room service everyday all the staff were very great with customer service . Anything I complained about they jumped on the issue right away . If I ever visit Minot Again I will choose the Hyatt .
Comment from Hotel Management
Nov 18, 2016 by Lorena S., Hotel Management
Thank you for sharing your experience. We are very happy to hear that Heather's service was excellent. We look forward to your next stay in the Magic City. Best, Lorena S.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 6, 2016
Cons: check room for cleanness, even if room was not rented out. dusk regardless
great place to stay, really enjoy the room,kitchen with dishes
Comment from Hotel Management
Nov 18, 2016 by Lorena S., Hotel Management
Thank you for your feedback- we do sincerely appreciate your comments and will use them to increase our effectiveness. We will be sure to follow up with those rooms that perhaps haven't been rented so that we can continue to dust them. Best, Lorena S.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent stay. Friendly staff.

Posted Oct 26, 2016
Pros: Staff was very pleasant, atmosphere was very nice.
Room was perfect. Breakfast was excellent. Easy to get to. Staff was very friendly and accommodating.
Comment from Hotel Management
Oct 28, 2016 by Lorena S., Hotel Management
Thank you for sharing your positive experience with us. It is wonderful to hear that you enjoyed your stay and appreciated our breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for the family

Posted Oct 16, 2016
Pros: The staff are very warm and accommodating. All facilities are perfect.
Cons: None I can think of at the moment
Location: Location is fine. A walking distance to market place and few restaurants.
Fantastic staff and excellent facilities. The complimentary breakfast is awesome. Clean room with adaptive environmental swing.
Comment from Hotel Management
Oct 31, 2016 by Lorena S., Hotel Management
Thank you for sharing your experience with us. From all of us at HYATT house Minot, we appreciate your positive feedback about our staff. Our people are what consistently sets us apart and ensures that every guest leaves with a positive experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really roomy

Posted Oct 2, 2016
Loved the huge space!! Comfy furniture, delicious food! Full kitchen!! Comfy bed
Comment from Hotel Management
Oct 3, 2016 by Lorena S., Hotel Management
Thank you for sharing your delight with us! It's wonderful to hear that you enjoyed our spacious suites and felt both comfortable and cared for while at HYATT house Minot. We look forward to your next stay with us. Best, Lorena S.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2016
the Hotel is nice but outdated, hotel staff is also friendly. needs a refresh
Comment from Hotel Management
Sep 21, 2016 by Lorena S., Hotel Management
Thank you for your feedback. Our hotel is designed with a mountain / western design and was built about 3 years ago. I appreciate your feedback and desire to have something more on the modern side. We definitely are not ultra modern. Our strength is more on the comfort side of design :) I'm pleased that you enjoyed our staff and overall like our property.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Great hotel

Posted Aug 14, 2016
Pros: Spacious rooms, great breakfast
We attended the Minot Airshow. This was a great hotel..comp. breakfast..spacious rooms..
Comment from Hotel Management
Aug 16, 2016 by Lorena S., Hotel Management
Thank you for sharing your feedback with us! We are pleased that you enjoyed the Airshow and our hotel. Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Excellent hotel

Posted Aug 10, 2016
The front desk staff was very friendly and helpful. I mistakenly booked a king size bed suite for our family of 4, instead on a 2 queen beds suite. I didn't realize this until we opened the door to our room. I called the front desk and the lady immediately changed our booking, and was very understanding of my mistake. In addition she did not charge us the difference for this upgrade. Both suites were spacious, clean and quiet. The hotel has a grocery store close by (~3 mins drive), so it was very easy picking up grocery for our meal. It also has the best complimentary breakfast so far among all the 3-4 star hotels we've stayed across the country. The omelette is made to your specification on site; the french toast, eggs and sausages were great too. If we are ever in the area again, we will definitely be staying here.
Comment from Hotel Management
Aug 16, 2016 by Lorena S., Hotel Management
Sophia7, Thank you for sharing your experience with us. I am pleased to hear that my staff was able to switch your room types to a room that worked better for your family. When travelling with little ones, it definitely makes a difference when you can cook and grocery shop a couple blocks away from the hotel. Thanks also for your glowing praise of our breakfast. I will be sure to thank my breakfast staff for their hard work.