Ratings based on 459 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2017
One front desk clerk was professional and courteous but the next days clerk was not friendly at all.
Comment from Hotel Management
Mar 2, 2017 by Amanda S., Hotel Management
I would like to sincerely apologize for the unfriendly behavior you received from our front desk service agent. Our staff members take their roles in the hospitality industry very seriously and try each and every day to provide you with the quality customer service that our guests expect. Our commitment to you as a loyal guest will continue to be our top priority. Your business is extremely important to us and we value your loyalty to the brand. We take great pride in our facility and services and we hope you will come back and give us another opportunity to serve you.
5 out of 5
by Scott

Great getaway.

Posted Feb 26, 2017 on Hotels
The King Suite is large, open, and comfortable. Hot tub by the pool is large and very nice. Breakfast was good, bed comfortable, TV small. Housekeeping walked in unannounced about 10 AM, check out is 12. Wi fi is the type that you must login every time you access it, phones did not open up login screen so they could not connect, laptop connected fine but internet was extremely slow. Tried the Ethernet hookup, no faster. Great couples getaway.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us. I am glad to know you enjoyed your stay with us, but am truly sorry if we missed the mark on any part of your experience at the Hampton. Our team members take their roles in the hospitality industry very seriously and try each and every day to show our guests our passion and dedication to ensuring they enjoy their stay. We strive for perfection and to wow our guests, and knowing we didn't accomplish that for you will push us to work harder. If you would like to provide any additional feedback on how we can WOW you next time, please let us know. Our commitment to you as a loyal guest continues to be our top priority. Thank you again for your review and we look forward to seeing you on your next trip to Magic City!
5 out of 5
by A verified traveler

Very clean and quiet location. Little pricey...

Posted Feb 7, 2017 on Hotels
I regularly travel to Minot for work, this hotel is often on the upper price point for this small city with many available rooms. I opted for the slightly higher price for convenience to work location and airport. Very clean, great Hampton Inn hotel breakfast - definitely one of the best hotel chains for breakfast.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for your 5 Star review. We are happy to see that you enjoyed your stay here with us and provided some valuable feedback that we can use to further better the experience of future guests. Please know that we do offer a variety of rates and discounts to best suit all of our travelers needs. Our breakfast staff will be delighted to hear of your appreciation as well! We hope to see you again!
5 out of 5
by Justin

Nice and Quiet

Posted Jan 23, 2017 on Hotels
Very nice hotel, worked well for my trip. High Speed Internet was good and the fitness facility worked well for me.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
I am so glad to hear that you found the Hampton Inn and Suites to be a quiet hotel with good service and great internet. We look forward to having you stay again the next time you're in the Magic City!
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for the 5 star review and stating that we have a very nice hotel. We take great pride in taking care of our hotel and our guests. We hope to have you stay again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Elbow SK Canada

Very nice. Clean and comfortable.

Posted Oct 3, 2016
Spent 4 nights at this hotel. Would definitely stay here again.
Comment from Hotel Management
Oct 14, 2016 by amanda.shappell@hilton.com, Hotel Management
I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated and we're honored when a guest takes the time to complete and return one of the surveys. The scores we receive mean a great deal to us.
4 out of 5
by A verified traveler

Posted Oct 2, 2016 on Hotels
The WiFi was terrible. Everything else was fine.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
I'm so sorry you're having trouble with our wi-fi. The next time you stay with us, please ask to use our promo code Instead of choosing the complimentary wi-fi option or having to log in with your Hilton Honors number in order to get the complimentary wi-fi. Simply choose the option that says ,"I have a coupon/ promo code." Your suggestions are extremely important to us and we truly value your feedback. We try very hard to satisfy each and every one of our guests and I'm so pleased you enjoyed your stay with us. By telling us what you liked, or didn't like about your stay, helps us improve and deliver a superior experience for you and other guests in the future. We take great pride in our facility and services and we hope you will include us on your next trip back to the Magic City.
5 out of 5
by A verified traveler

Very nice place to stay

Posted Sep 20, 2016 on Hotels
Very clean and well kept hotel.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Thank you so much for your great review. The clean and friendly experiences you mentioned are exactly what we want our hotel to be known for. Your review shows me that the hardworking employees here have taken that to heart. We aim to continually raise the bar so that return guests, and future guests, are met with a better experience than before. We hope to see you again soon!
5 out of 5
by A verified traveler from Saskatoon

Long weekend shopping trip

Posted Sep 6, 2016 on Hotels
Free cookies and juice in the lobby were great. The free breakfast was very good. The location is nice in the way that it's along a main road but secluded enough that it's very quiet. Came for a shopping weekend with my sister and even though this hotel was a little further from the shopping areas we would stay here again.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
We are so happy to hear that you enjoyed all the little extra details we put into making your stay great! And hearing that you enjoyed all the great shopping and dining Minot has to offer makes us smile. We look forward to hosting your next shopping adventure in our Magic City.
5 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you for the 5 Star Review!