Ratings based on 296 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay

Posted Oct 16, 2017
Very friendly staff. Pool area was great. Loved that it had the Ground Round restraunt connected. Very pleased!
5 out of 5
Recommended
for Everyone
by A verified traveler

Tired

Posted Oct 10, 2017
Great hotel. Awesome staff The adjoining restaurant ground round had terrific taters according to my husband All around good experience with this hotel
Comment from Hotel Management
Oct 11, 2017 by AG , Hotel Management
Thank you so much for your review!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester MN

Close to where we had to travel.

Posted Oct 10, 2017
Pros: The people
Cons: Nothing
Hotel was clean, friendly people, excellent location.
Comment from Hotel Management
Oct 11, 2017 by General Manager, Hotel Management
Thank you for your review of our Hotel, It is our goal to consistently provide superior service and accommodations and your comments are very important to us. we hope to have the opportunity to be at your service on your next visit to Minot! Sincerely. Aladin Glaoui General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and nice hotel

Posted Oct 9, 2017
Location: Location was great, right across from the Fairgrounds.
Hotel staff were great as far as the front desk staff and all other staff. There were hotel greeters who were very nice also on Sunday!
Comment from Hotel Management
Oct 11, 2017 by AG, Hotel Management
Thank you for your review of our Hotel, your comments are very important to us. we hope to have the opportunity to be at your service on your next visit to Minot! Sincerely. Aladin Glaoui general Manager
1 out of 5
by A verified traveler

gross

Posted Sep 11, 2017
Pros: Nothing
Cons: Taking pride in cleaning the rooms so hotel guests can be comfortable staying there.
Our hotel room was unclean from the furniture, to the bedding, to the walls, to the floor. They moved us into a different room, and it was worse. Would not recommend to anyone!!
Comment from Hotel Management
Sep 15, 2017 by AG, Hotel Management
We would like to apologize for falling below your expectation regarding the room condition, please know that this is not the norm. It is our goal to consistently provide superior service and accommodations, your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you again and we do hope that we will have the opportunity to show the services and standards that we are known for on your next visit.
3 out of 5
by A verified traveler from Great Falls

Looks nice but feels old

Posted Aug 25, 2017
Looks nice from outside. Hotel staffs were nice and service was excellwnt. However, everything feels old.
Comment from Hotel Management
Aug 25, 2017 by Misty N, Hotel Management
Jakir, Thank you for letting us know about your stay with us. We are constantly changing and training so that our staff and hotel can better accommodate all of our guests. We hope to see you on a future trip to Minot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel BUT

Posted Aug 23, 2017
Nice hotel and staff but it is not close to the shopping. If you do stay here make sure that you take the time to go to the zoo only a couple minutes away......amazing little zoo.
Comment from Hotel Management
Aug 23, 2017 by Misty N., Hotel Management
Thank you for reviewing you stay with us. The Roosevelt Park and Zoo is a wonderful place to visit for young and old alike! We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice pool area

Posted Aug 21, 2017
the beds are small - doubles not queen size like a lot of other places but they were comfy. Need a free contential breakfast for all like other places.
Comment from Hotel Management
Aug 21, 2017 by Misty N, Hotel Management
Chris, Thanks for you comments on your resent stay with us. We look forward to seeing you again on a future trip through Minot.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Wonderful front desk staff

Posted Aug 17, 2017
Pros: Staff and Shuttle service
Cons: housekeeping should clean or tidy up rooms everyday. Bathrooms should have a bath mat....It is slippery getting out of the shower onto tile floor.
Location: location was not close to anything we wanted to see.
We recommend this hotel, very comfortable and the front desk was very accommodating. They have a shuttle which is helpful and picked us up and returned us to the Amtrak station. The staff is the most outstanding feature of this Hotel.
Comment from Hotel Management
Aug 19, 2017 by Misty N., Hotel Management
Mary, Thank you so much for reaching out and letting us know about your recent stay with us. We strive to make every stay comfortable and enjoyable and we take all concerns to heart and use them to educate and train our staff so that we can exceed every guests expectations. We look forward to seeing you again on a future trip through Minot so we can show you the changes we have made.
4 out of 5
by A verified traveler

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Thank you for taking the time to review your stay with us. We hope to see you again in the future.