Great choice for park and fly! Staff is amazing!
Posted Aug 17, 2016
We have stayed at this hotel twice for their park and fly accommodations. Competitive rates...costs the same for us to stay overnight and leave our vehicle as it does to just park in the long term parking lot at the airport for the week. Shuttle service to/from the airport is great!
Don't let the exterior of this hotel fool you...doesn't look updated from the outside but it is beautiful inside. From the open lobby to the pool facility, to the rooms and the restaurant...we were so impressed. The staff is awesome too. On stay #1 there was a mix up with our booking on Expedia (thought we could get a roll away bed, but couldn't) and the hotel provided us with a second room for our group free of charge! Also, when I told the waitress in the restaurant to "keep the change" from my breakfast payment, she returned to the table to discreetly ask me if I knew I had given her $100 bill. Yikes! I thought I had given her a $20! Sooooo thankful for honesty like this!
Fast forward to stay #2, a different server in the restaurant noticed that I didn't particularly care for the waffle I ordered for breakfast (I didn't complain, just didn't eat much) so she brought me something else to eat. This kind of attention to customer service was greatly appreciated! Finally, the shuttle driver refused our tip when he dropped us off at the airport...said he was just doing his job. Wow! We will stay at this hotel everytime we fly out of Minot. Outstanding experience every time!