Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Esterhazy, SK

Okay Hotel Attached to the Mall

Posted Nov 19, 2016
The hotel is nothing special, but it does have a good breakfast, and is good for entertaining kids (i.e. pool and waterslides). The location is convenient as it's attached to the mall, and you can come and go as you please. Overall, this hotel makes the trip to Minot enjoyable.
Comment from Hotel Management
Nov 21, 2016 by Rhea Feist, Front Desk Manager, Hotel Management
Thank you so much for your valuable feedback regarding our hotel. We are happy that you enjoyed the breakfast and the easy access to the mall directly from the hotel. We are also glad your children enjoyed the water park as well. We thank you for your business, and we hope to see you again real soon!!
4 out of 5
by A verified traveler from Saskatchewan, Canada

So convenient for people with small children.

Posted Nov 13, 2016
Great location and great water park. With the mall connected our toddler could run off her energy while we got some shopping done.
Comment from Hotel Management
Nov 19, 2016 by Rhea Feist, Front Desk Manager, Hotel Management
Thank you so much for your time and greatly appreciated feedback. We are glad that you enjoyed the location and the water park! We hope to see you and your family in the future! Thanks you!
5 out of 5
by A verified traveler from Saskatoon Sask. Canada

Excellent and very convenient for shopping

Posted Oct 29, 2016
Pros: The friendly knowledgeable staff and so, so close to the shopping mall..
Cons: Chilly hallways
Location: Close to the Shopping Mall and a few good restaurants..
Staff were extremely friendly, rooms were very clean, hallway was a bit chilly but rooms were too warm , so we had to put air conditioner on at night.. Otherwise it is a very convenient to shop as Mall was attached to hotel and the free breakfast was great.
Comment from Hotel Management
Nov 19, 2016 by Rhea Feist, Front Desk Manager, Hotel Management
We are very pleased to hear that the staff treated you well, and you were satisfied with your rooms, as well as breakfast and the access to the mall. We do apologize for the cool temperature in the hallway, and I have spoken with the Maintenance Manager to ensure the temperature is regulated. We thank you for your business, and we hope to see you soon! Sincerely,
5 out of 5
by A verified traveler from Saskatchewan, Canada

Posted Oct 20, 2016
Clean room, friendly staff, great full, hot breakfast and the waterpark wasn't crowded at all. Great place to stay for families when you consider the breakfast and waterpark passes are part of your reservation price- almost makes the room free! And being connected to the mall makes it easy for using the food court or shopping without having to go back outside. Will stay here again!
Comment from Hotel Management
Nov 18, 2016 by Rhea Feist, Front Desk Manager, Hotel Management
Thank you so much for your kind words and feedback. We are happy you enjoyed your room, the staff, breakfast, water park, room price, and the convenience of the mall being attached to the hotel! We would love to see you again real soon!! Take care,
4 out of 5
by A verified traveler

slow check in otherwise ok would recomend

Posted Oct 11, 2016
Pros: the pool and breakfest
Cons: check in
Location: good location close to mall
nice hotel close to mall good breakfest easy parking
Comment from Hotel Management
Nov 18, 2016 by Rhea Feist, Front Desk Manager, Hotel Management
We would like to apologize for the slow check in process that you had experienced during your stay. We are happy that you enjoyed the water park and breakfast! We thank you for your business, and we would love to see you again soon! Take care,
2 out of 5
by A verified traveler from Regina,Sask.

Needs help in repairs

Posted Oct 11, 2016
Have stayed many times at the Sleep inns and this time was a disappointment. The toilet keep running and had maintenance up twice. Finally just dealt with the problem. One of the days we didn't get our room cleaned. The pool area is starting to show its age with rust on the handles, wobbly railings etc. The breakfast is still a good deal. Will reconsider next trip.
Comment from Hotel Management
Nov 18, 2016 by Rhea Feist, Front Desk Manager, Hotel Management
I would like to thank you for your time and valuable feedback. We apologize for the toilet that kept running and for your room not being serviced on one of the days the duration of your stay. We also apologize for the maintenance of the water park, in regards to the rusted handles and wobbly railings. I have shared your feedback with the Housekeeping Manager, as well as the Maintenance Manager and Water Park Manager in regards to the comments and concerns you have expressed, just in case they were not already aware. We thank you for your business, and we hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Sep 26, 2016
Hotel was awesome Expedia's call center sucked as the person did not understand English
4 out of 5
by A verified traveler from Regina, Sask

Family weekend for school shopping

Posted Aug 29, 2016
Had a 2 problems but we were upgraded to a suite after we brought it to their attention.
5 out of 5
by Denise

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
4 out of 5
by A verified traveler from minot,nd

Nice hotel in downtown area.

Posted Aug 22, 2016
Location: Close to variety of places to eat and attached to mall for shopping convenience.
Lots of amenities for our reunion and guests. Rooms are spacious and very clean.