Ratings based on 5 Verified Reviews

3.0 out of 5
3.6 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by herry

Was not really good

Posted Oct 11, 2017 on Hotels
Not good, Hotel was quite old and unluckily my room was quite far from the reception
Comment from Hotel Management
Nov 10, 2017
Dear Guest, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.
4 out of 5
by A verified traveler from lyon

court séjour privé à Minsk

Posted Jan 8, 2018
Pros: localisation, piscine
Cons: night club next devenu un peu glauque alors que ce fut un club réputé.
Location: beau quartier central avec toutes commodités à proximités.
hôtel bien localisé en centre ville. chambre confortable. personnel souriant. très belle piscine.
Comment from Hotel Management
Jan 12, 2018 by Concierge, Hotel Management
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre séjour et je ne manquerai pas de partager vos commentaires à propos du club next avec nos équipes afin de prendre les mesures nécessaires. Bien cordialement,
3 out of 5
by Sven

Posted Sep 5, 2017 on Hotels
Fotboll VM kval Man borde ha rökfritt på hela hotellet
Comment from Hotel Management
Sep 9, 2017
Dear Sven, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the issues that you have experienced during your stay. Our hotel do have smoking rooms and you can also smoke in the lobby bar. The rest of the hotel areas are free of smoke for the comfort of our guests. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit. Sincerely, Hakan Orhan General Manager
4 out of 5
by A verified traveler

One of the best hotel in Belarus Minsk

Posted Jan 26, 2017 on Hotels
good location kind people nice hotel,,, beautiful city...
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We are happy to see that you enjoyed your stay and appreciate the positive remarks on our location and hotel in general. Also we are glad to see that you enjoyed our city Minsk. We hope to welcome you again in Crowne Plaza Minsk soon! Thank you! Best regards, Hakan Orhan General manager
2 out of 5
by A verified traveler

Pahalı otel. Türk personelin güleryüzü dışında boş

Posted Jan 10, 2017 on Hotels
Otel fiyat kalite dengesine göre çok pahalı. odalarda sabun yok. Lig tv var diye gittim, FB-Milano basket maçında yayın yoktu. Teknik servis yok. Türk personelinin güleryüzü dışında hiç bir artısı yoktu. Kendine ait gece kulubü olduğu için tercih ettim, klubün müşteri kitlesi kötü.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry to hear that you have experienced some problems during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit. Sincerely, Hakan Orhan General Manager