Ratings based on 592 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lima Peru

A very good place for a city escape

Posted Oct 10, 2017
Pros: Adult temperated pool, big and good bed
Cons: Room facilities: speaker bluetooth ready, big TV screen Breakfast buffet: add peruvian dishes instead the regular basic buffet
Location: Well located in the middle of Miraflores district near to almos any recommended place as Stores, Restaurants, Parks, etc
In the middle of Miraflores this hotel is non luxury but superior rooms are very well acconditioned and big enough and pleasent for a couple. An adult temperated pool was the best. Breakfast is the regular basic buffet, rooms has speakers apple only ready (no bluetooth) and, TV is quite small for the room.
Comment from Hotel Management
Oct 14, 2017 by Luis, Hotel Management
Dear guest, Thank you very much for your comments. Your feedback is most valuable for us! We hope to have the pleasure of welcoming you back again. We are at your service! Kind regards, The Management
2 out of 5
by A verified traveler from Australia

Taking advantage of a situation

Posted Oct 9, 2017
Pros: The breakfast. Room was spacious and clean.
Cons: Front desk, more friendly and be more generous, you will get more recommendations and happy customers. And we will return and promote your hotel.
Location: Good
Arriving from a very long trip and I was early for checking in. They offered me an early check in and they were going to charge me for it which was totally unnecessary since they had rooms available. I was very tired and they did not offer help, only charges. I told him I will wait for check in time. After only 5 minutes they room was ready. Also, I was staying a few nights, sometimes hotels graciously offer you an upgrade since it was first time in this hotel. He said I had to pay, so I did not accept that. In the end, he gave me the room, he upgraded me, which was nice but after telling them to be a bit more graceful with their customers. The hotel was prepaid for two people. I had a visitor they charged me extra per day per room, not per person, another disappointment as I checked out. And I told them. I paid, but I will not go back there. I have stayed in other hotels in Lima and they have been more helpful. What a pitty because is well located in Miraflores, good breakfast and the rest of the staff very nice and helpful. It is the people at the counter as you arrived that should be more pleasant instead of hitting you with lots of charges specially when we can promote their hotel. Well, they will be the loosers in this situation. The hotel was prepaid for two, but they still charge me. Bad customer relation. Seem hungry for money, they love to charge you for anything and everything. They have to learn to be more kind to his customers.
Comment from Hotel Management
Oct 14, 2017 by Luis, Hotel Management
Dear guest, Thank you for taking the time to share your experience with us regarding your stay at our Casa Andina Premium Miraflores. We regret the inconvience presented during your arrival as well as the bad impression you took regarding our service. It is really important for us to guarantee quality service from our staff and we will definitely be taking into consideration your comments and will take immediate action to correct this matter that certainly affects our image as a hotel. Please be sure that the involved areas have recieved your feedback. We certainly hope that you shall give us another opportunity to serve you better. Sincerely, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Beautiful & well worth it!

Posted Sep 28, 2017
Once in a lifetime experience in this city and this hotel made it even more special- everything onsite that you need!
Comment from Hotel Management
Oct 1, 2017 by Front Office manager, Hotel Management
Dear guest, Thank you very much for such a nice review and for recommending us! I already shared your comment with our entire team! We feel pleased to know you felt well looked after while staying with us. We will be honoured to host you again. Kind regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good hotel in Miraflores.

Posted Sep 20, 2017
Cons: Book your own taxi to and from airport. 60 soles. Hotel wanted $35USD - 105 soles.
Easy stroll down the 'music instrument shops' street to JFK park and cat park. Rooms are older internally but comfortable. Good bar food - good option for early night before early starts to Lima airport.
Comment from Hotel Management
Oct 1, 2017 by Front Office Manager, Hotel Management
Dear guest, Thank you very much for taking the time to share your experience with us! We feel pleased to know you had a great time with us, specially at the bar of the hotel. We hope to have the pleasure of welcoming you back again. Kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely, safe, near local markets

Posted Sep 11, 2017
A fine place to settle in Lina in a lovely neighborhood. Lovely room, friendly staff, easy to get to other parts of city
Comment from Hotel Management
Sep 15, 2017 by Luis, Hotel Management
Dear guest, Thank you very much for taking the time to write about your recent experience in our Casa Andina Premium Miraflores. We feel pleased to know that you had a great time with us. We are at your service! Kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Fantastic hotel centrally located in Miraflores

Posted Sep 10, 2017
Location: Walking distance to Larcomar (the shopping and dining center by the seaside cliff) and the Malecon. Parque Kennedy is also nearby.
This hotel satisfied our every expectation. It is centrally located in Miraflores with all the conveniences around and within walking distance. The breakfast is fabulous, the Wi-Fi is fast through the building including in our room. We enjoyed the heated pool and the sauna. Not so much the steam room because it was so tiny that barely fits 2 people. The gym was great and modern. The staff was very courteous and professional. Overall, I would highly recommend this hotel. Notice there are 4 Casa Andina hotels in Miraflores. We stayed at Casa Andina Premium located on Calle La Paz. I can't speak for the other ones because I didn't stay there.
Comment from Hotel Management
Sep 15, 2017 by Luis, Hotel Management
Dear guest, Thank you very much for such a nice review! We feel pleased to know you were more than satisfied with our facilities and service. We hope to have the opportunity of welcoming you back again in the near future. Kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Great hotel, great views, great staff, great location. Perfect stay!!
Comment from Hotel Management
Aug 31, 2017 by Luis, Hotel Management
Dear guest, We appreciate the time you took to share your review at Trip Advisor regarding your recent stay at our Casa Andina Premium Miraflores. Your impressions are truly important to us and we are pleased to know that you were more tan satisfied with our service provided during your stay. We hope to see you again in the near future at our hotel or any of our other properties in Peru. Kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2017
Great staff great location great room traveling from Lima to Arequipa all staff from housekeeping to front desk to restaurant very accomadating
Comment from Hotel Management
Aug 31, 2017 by Luis, Hotel Management
Dear guest, We appreciate the time you took to share your review at Trip Advisor regarding your recent stay at our Casa Andina Premium Miraflores. Your impressions are truly important to us and we are pleased to know that you were more tan satisfied with our service provided during your stay. We hope to see you again in the near future at our hotel or any of our other properties in Peru. Kind regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017
Very attentive staff, clean and comfortable room.
Comment from Hotel Management
Jul 31, 2017 by The Management, Hotel Management
Dear guest, Thank you for sharing your great experience regarding your recent stay at our Casa Andina Premium Miraflores. We hope to get the opportunity of welcome you back again in the near future. Kind regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
A very pleasant hotel centrally located in Miraflores. Recommended for business and tourists alike.
Comment from Hotel Management
Jul 31, 2017 by The Management, Hotel Management
Dear guest, Thank you for sharing your experience regarding your recent stay at our Casa Andina Premium Miraflores hotel and for recommending us. We will be please to have you again in the near future. sincerely, The Management