Ratings based on 207 Verified Reviews

4.0 out of 5
79% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Guayaquil, Ecuador

Great price and nice location

Posted Jan 4, 2018
Great price and nice location. The staff was very nice to us (3 couples). The only thing they need to change ASAP is the Air Conditioning system, it's way too noisy.
Comment from Hotel Management
Jan 15, 2018 by María Patricia Andrade Sterling-Country Manager, Hotel Management
Dear Guest, we are glad to know that you enjoyed your stay with us, your comments help us improve day by day, with the personnel in charge, corrective actions will be taken on the mentioned points. We hope you can visit us again soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Great value hotel in Miraflores.

Posted Nov 26, 2017
Pros: Location, amenities, comfort
Cons: N/A
Location: Plenty of places to visit in Miraflores: Larcomar, Kennedy Park, Park of Love, tons of restaurants, vibrant nightlife.
This hotel has a great location in Miraflores, walking distance from the Park of Love and plenty of great restaurants. Wifi is good, bed was comfortable and clean, and the staff were incredibly friendly and helpful. I gave room comfort a lower rating because the hotel is located close to a very loud nightclub that disturbed our sleep the first night. This should not be a problem on weekdays, though.
Comment from Hotel Management
Nov 30, 2017 by Hotelmanager, Hotel Management
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, UK

Perfect!

Posted Oct 15, 2017
Lovely hotel, great location and a big thank you to Pedro who was SO helpful
Comment from Hotel Management
Nov 7, 2017 by Hotelmanager, Hotel Management
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
1 out of 5
by A verified traveler

Very badly represented

Posted Oct 10, 2017
Pros: Not much , really
Really misleading repesentation on the web. Very disappointing. Breakfast service was non existant. Coffee was watery on the first day and so we had to for special coffee. The server spent his time drying dishes rather than see to the clients. Food was very ordinary. The omelet on order was good.
Comment from Hotel Management
Nov 7, 2017 by Hotelmanager, Hotel Management
Dear Guest, I want to thank you for your candid feedback,sharing your experience during your recent visit and helping us to improve our services with your comments.We hope we can welcome you back any time soon,thanks. Maria Patricia Andrade Sterling. Country Manager Hoteles Estelar Del Perú.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Oct 10, 2017
We really enjoyed our stay, the room was large and the bed was extreme comfortable. The staff were very courteous and the hotel is located very close to the center of Miraflores. The only downside was that our room was facing the street so we heard alot of street moose and the nearby nightclubs which interrupted our sleep. I would recommend getting a room on the backside of the hotel to avoid this!
Comment from Hotel Management
Nov 7, 2017 by Hotelmanager, Hotel Management
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
5 out of 5
by Carlos

Very comfortable place in the hearth of Miraflores

Posted Oct 9, 2017 on Hotels
Very pleasant place great location!
Comment from Hotel Management
Nov 7, 2017
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mebourne

Fantastic hotel

Posted Sep 9, 2017
Pros: Room, bathroom, comfort, breakfast
Location: Close to nightlife and parks
Very comfortable room with great facilities. I won't hesitate to stay here again.
Comment from Hotel Management
Nov 7, 2017 by Hotelmanager, Hotel Management
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.
2 out of 5
by A verified traveler

Renovation is urgent

Posted Sep 7, 2017 on Orbitz
Pros: nothing surprised me
Cons: everything but staff. staff is good
Location: perfectly located in miraflores
This is a hotel that needs upgrades. It is a 20 year old facility. It doesn't deserve even 3 stars. it is clean and staff is ok. Breakfast is ok. my main point is the 4 star rating and the subsequent cost per night at o n e z e r o and z e r o. For the same cost there are much newer facilities 4 blocks around this hotel. Staff is good.
4 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
We spent 4 nights in this apartment-hotel and it was clean, convenient, comfortable and reasonably priced. It is an easy walk to the shops and restaurants of the Miraflores district. Despite close proximity to a number of bars, it was quiet. There is a very well equipped gym on the premises as well. The breakfast is OK and Silvio is very helpful. Oswaldo was on in the evenings and makes a good pisco sour and is very friendly.
5 out of 5
by A verified traveler

A bit noisy at night.

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Christian, Hotel Management
Dear Guest, thank you for sharing your experience, along with the staff in charge we will work on the points you mention. We hope to have your visit again. Best regards. Maria Patricia Andrade Sterling. Country Manager, Hoteles Estelar Del Perú.