Ratings based on 404 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to all amenities.

Posted Oct 11, 2017
Pros: Everything.
Location: Location excellent with shops and restaurants and food court just opposite the road.
Excellent position and great ocean views. Walk opposite to shopping mall. Great restaurants esp. "Maido " within walking distance. Enjoyed the stay.
Comment from Hotel Management
Oct 13, 2017 by Jaime, Hotel Management
Dear Guest: Thank you for your positive feedback that will be as a reference for future customers want to stay with us. We look forward to welcoming you back soon. Best regards, Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Best location and truly amazing service

Posted Aug 21, 2017
Very clean rooms, and the concierge is the best I've ever dealt with!!
Comment from Hotel Management
Aug 23, 2017 by Jaime, Hotel Management
Dear Guest: Thank you very much for your positive remarks about our rooms and staff. We will share your feedback to our staff to keep them motivated. Do not hesitate to contact me any further question. Best regards, Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff

Posted Aug 21, 2017
Excellent stay close to great restaurants staff knowledgeable and very helpful Place to stay in Lima
Comment from Hotel Management
Aug 21, 2017 by Jaime, Hotel Management
Dear Guest: We take pride in all of our associates and will take this opportunity to recognize them. We are so happy you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Best pllace to stay in Lima

Posted Jul 24, 2017
If you are going for the first time to Lima , this should be youre choise . Great location in front of the sea
Comment from Hotel Management
Jul 26, 2017 by Jaime, Hotel Management
Dear Guest Thank you so much for your appreciation and recognition to our property. Do not hesitate to contact me any further question. Best regards, Jaime Escalante, Operations Assistant.
5 out of 5
by A verified traveler

Great Location

Posted Jul 11, 2017 on Hotels
Had a great stay but considering the price of the room ( the wifi was included with the deal I had selected but usually extra), there should have been a facility to allow us to be able to make a cup of coffee or tea in the room without been charged!!!
Comment from Hotel Management
Jul 14, 2017
Dear Guest: Thank you for your positive remarks about our product and service. We are glad you were well-served by our professional and attentive staff. We look forward to welcoming you back soon. Best regards, Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from india

Fantastic view of the ocean!

Posted Jul 11, 2017
Very friendly staff! The hotel is located in a safe neighborhood and has fantastic eating places all walking distance from the hotel! Great walking on the beach front!
Comment from Hotel Management
Jul 11, 2017 by Jaime, Hotel Management
Dear Ra: You have beautifully described our property and most of what we have to offer to all our customers. We can’t thank you enough for your positive appraisal of our product and service. Our staff strive to serve our customers with dedication and professionalism and it is very rewarding to hear that you recognized the high quality service they provided to you. We take pride for all our dedicated associates who always go an extra mile in providing great service to our guests, They will all be recognized for their great commitment and spirit to serve. We look forward to welcoming you back, and thank you for your preference and recommendation for future travelers. Jaime Escalante, Operations Assistant
5 out of 5
by A verified traveler

Posted Jul 10, 2017 on Hotels
Great hotel
Comment from Hotel Management
Jul 12, 2017
Dear Guest: thank you so much for your score, we see that you have enjoyed your stay with us. Do not hesitate to contact me any further question. Best regards, Jaime Escalante, Operations Assistant
5 out of 5
by Jarell

Posted Jul 8, 2017 on Hotels
Comment from Hotel Management
Jul 11, 2017
Dear Jarell: Thank you very much for your positive remarks. Your total satisfaction is our goal. We feel privileged for hosting your stay when you visit Lima. Thank you for your preference! Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
We're transferring our flight from Lima to Cusco, and this JW Marriott hotel made us feeling like staying at home. We didn't even want to leave. Will definitely stay here again next time when we visit Lima.
Comment from Hotel Management
Jul 6, 2017 by Jaime, Hotel Management
Dear Guest: Thank you very much for your comments. Especially for your recognition and appreciation to our hotel. Fantastic! Jaime Escalante, Operations Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from Medellin

Gastronomy Tour Lima

Posted Jul 5, 2017
Pros: The rooms and an incredible breakfast.
Cons: Internet should be for free and not tied to get the marriot rewards card.
Location: The perfect location walking distance to the best reataurants as Central and Maido, as well walking distance to shops and local markets.
The Hotel was incredible well located walking distance to all the best restaurants: Central and Maido. Great service and location.
Comment from Hotel Management
Jul 6, 2017 by Jaime, Hotel Management
Dear Alejandro: Thank you for such a great way to describe your recent stay in our hotel. Undoubtedly the location of the JW Marriott Lima is breathtaking and a true privilege that all our guests enjoy. We appreciate your wonderful comments about our rooms also about our Food and Beverage different options. In regards the WI FI which is included in public areas and Prime and Executive rooms as well, we will take your feedback to share to General Management. Again, thank you for your positive comments which will surely impact our potential visitors. Please come back soon for a renewed experience. Jaime Escalante, Operations Assistant