Ratings based on 1,186 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from London

Radisson Miraflores - Peru

Posted Sep 12, 2017
Pros: - Double room upgrade was a pleasant surprise - Excellent breakfast - Large TV screen - Comfy large bed - Great bathroom with plenty of towels
Location: - About 35 min drive from Lima Airport - Located in Miraflores, which is quite a safe neighbourhood - Near the parks and boardwalk
Great stay. The receptionist was helpful with late check in and provided some vouchers for the bar. A great variety for breakfast, which included both cold and hot food.
Comment from Hotel Management
Sep 18, 2017 by Brenda Baldoceda-Guest Services Manager, Hotel Management
Dear Abi, Thank your for your comments. We are glad you enjoyed your stay. The double upgrade sounds terrific!
5 out of 5
by A verified traveler

Ideally located

Posted Aug 24, 2017
Pros: Excellent for business travel.
Cons: Internet connectivity ( too slow).
Location: Mayor restaurants near by and near a shopping mall.
I have been staying at this hotel since my first trip to Lima, now is the 7th time that I travel Peru for Business. This hotel always has the highest standard and meet my expectations.
Comment from Hotel Management
Sep 18, 2017 by Brenda Baldoceda-Guest Services Manager, Hotel Management
Dear guest, Thabk you for your preference. We are working diligently to improve the high speed internet service in our hotel. We understand that this is an important amenity for our guests, and we are truly sorry for any inconvenience this caused for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
Great location, great stuff, clean room, would definitely recommend this hotel
Comment from Hotel Management
Sep 18, 2017 by Brenda Baldoceda-Guest Services Manager, Hotel Management
Dear guest, Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
Great hotel, breakfast selection. We arrived late at night and stayed 1 night. Unfortunately, drink credit expired night that we arrived and staff didn't advise us of that at check in.
Comment from Hotel Management
Aug 11, 2017 by Debora , Hotel Management
Dear Guest, thank you for taking the time to share your experience. On behalf of our entire staff we apologize for the concerns you shared about your experience at this hotel. I have review this with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
by Stephanie

Great!!!

Posted Jun 28, 2017 on Hotels
This is a great hotel and location.
Comment from Hotel Management
Jun 30, 2017 by Brenda Baldoceda, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017 on Orbitz
Helpful friendly staff! Great location close to shopping
Comment from Hotel Management
Jun 30, 2017 by Brenda Baldoceda-Guest Services Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Russia

Excellent Hotel

Posted Jun 27, 2017
Pros: Brekfast
Cons: the extra charges
Location: restaurants, clubs
Great location, excellent breakfast. Staff are all very friendly.
Comment from Hotel Management
Jun 30, 2017 by Brenda Baldoceda-Guest Services Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Roselyn

Posted Jun 26, 2017 on Hotels
staff very friendly. overall pleasant
Comment from Hotel Management
Jun 30, 2017 by Brenda Baldoceda, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Nice hotel and very well located in Miraflores

Posted Jun 26, 2017
Location: Beach, convenience store
The hotel is very good. The only reason why I didn't give the hotel 5 stars is because the room I was given was just painted and it still smells like paint when I arrived. Otherwise, everything was good. Nice staff, nice bar, comfortable bed, etc.
Comment from Hotel Management
Jul 14, 2017 by Brenda Baldoceda-Guest Services Manager, Hotel Management
Dear guest, We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely,
2 out of 5
by A verified traveler

bad upgrade

Posted Jun 22, 2017
i rent two rooms. one for me (expedia gold member) and one for my work partner. we received an upgrade and he got better room than me.
Comment from Hotel Management
Jun 26, 2017 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We sincerely apologize that you were not pleased with the upgrade that was given to you during your stay. This is not the kind of experience we want our valued guests to have. We give the utmost importance to our guest's comments as they help us improve and continually provide the best guest possible experience. We hope that despite not exceeding your expectations, you will give us the opportunity to redeem ourselves on your next visit.