Ratings based on 173 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Stayed here our first night in Peru. After 22 hours of travel the Thunderbird was perfect. Enjoyed the complimentary Pisco Sour and the jetted tub and the Miraflores location was great for getting out on the town.
Comment from Hotel Management
Sep 17, 2017 by Front Desk, Hotel Management
We are glad you enjoyed your stay at the hotel.
3 out of 5
by A verified traveler from NYC

Faded hotel

Posted Aug 15, 2017
Pros: Large rooms, clean and comfortable beds
Cons: Lighting, and decor
Location: Miraflores area - walkable to the ruins
This hotel is at a good location in Miraflores but the photos are deceiving. It is not well lit and the furniture and carpeting is very early 80s brown color. The hotel suite was large, clean and the beds are comfortable, but if you are expecting a modern hotel based on the photos then you will be disappointed. Also the rooms are not sound proof - so you will the outside traffic of the main road.
Comment from Hotel Management
Aug 19, 2017 by Fornt Desk, Hotel Management
Thank you very much for your comments. We are working to improve our facilities and have a better service.
4 out of 5
Recommended
for Everyone
by A verified traveler from FLORIDA

REPEAT CUSTOMER

Posted May 8, 2017
Cons: Needs some updating. the furniture is really outdated, lacks color and art work. Could use some lamps for reading in the living area.
Location: Location is perfect for us, we frequent La Tranquera rest. so much is within walking distance.
we have stayed here before and will come back. The suite is very comfortable and convenient. The staff are always very courteous and responsive to all of our needs. The hotel bar/rest. area is pleasing and a nice place to eat or enjoy a casual coffee or drink. Is perfect for the couple or family.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Montt

Posted May 5, 2017
Excellent service. All clean and comfortable room with air conditioning
5 out of 5
by Etienne

Great little hotel

Posted Mar 6, 2017 on Hotels
It was an amazing hotel great location and very comfortable. The staff was very helpful and courteous. I would highly recommend this hotel
Comment from Hotel Management
Apr 29, 2017 by Front Desk Supervisor, Hotel Management
Thank you for your good comments, we hope you come back soon
5 out of 5
by pete

One of the best hotels I've stayed at.

Posted Feb 4, 2017 on Hotels
Very friendly and educated staff, the hotel restaurant food was good and descent price. Very close to shopping areas, beach and night life.
4 out of 5
by Alexandra

Convenient and clean!

Posted Jan 8, 2017 on Hotels
Super friendly staff! Comfortable and roomy rooms. The hotel is a little dated but it was a great stay!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel walking distance to Kennedy park

Posted Nov 21, 2016
Hotel personnel was very friendly, nice cleaned rooms I highly recommend this hotel.
4 out of 5
by A verified traveler from gold coast qld

safe and secure

Posted Nov 17, 2016 on Hotels
my mum & i stayed here on the way to Cusco .. amazingly large rooms .. extremely comfortable. Very safe neighborhood. Concierge went above & beyond. . they spent 40 mins helping me figure out why I couldn't call Australia from my mobile, with the Peruvian Simcard I had purchased. breakfast is exceptional. Reception staff professional and friendly. made to feel very welcome. only bad thing is that if you are needing WIFI you simony cannot rely on the Free Wifi the hotel offers. barely worked for more than a minute at a time in the room. Lobby wasn't a problem. but simply uploading photos on Facebook was a task, rather than a pleasure.
3 out of 5
by A verified traveler from US

Average hotel

Posted Oct 27, 2016
Well, first the suite smelled of mold. Secondly, the bathroom sink had no hot water (turn the knob and nothing comes out). Third, the shower water had rusty water and when I turned it off, rust literally fell out of the faucet into the tub. One good thing was the comfortable bed.
Comment from Hotel Management
Nov 5, 2016 by Front desk, Hotel Management
We are sorry for the inconvenience during your stay; We are going to resolve the problem identified. Thank you for your opinion.