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Reviews of Mega Hotel Miri

3.5 out of 5
Mega Hotel Miri
Lot 907 Jalan Merbau Miri Sarawak, 293, Miri, Sarawak

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 92 reviews" "
Rating 8 - Good. 44 out of 92 reviews" "
Rating 6 - Okay. 29 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
everything was ok

8/10 Good

Jeff Ahok, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of the city, food nearby.
The room is big, toilet big n clean, good that they provide iron board n ironing machine, hairdryer good. Only we felt the breakfast buffer food menu less quality, food not as our liking menu, not much variety of food to choose, swimming pool chairs not enough. But swimming pool is good.
Swimming leisure

10/10 Excellent

Rosli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Comfortable and really enjoy

8/10 Good

ijam, kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice but too many events
Overall the hotel is nice, room is big. but too many events at the hotel. And I need to line to take a elevator

6/10 Okay

mu'az, KL

Liked: Staff & service
Pleasant Stay
friendly staff, located at heart of city. good experience. but could be better. enjoyed the hospitality & good gestures

8/10 Good

Jurimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel. staff was so polite and soft spoken
The hotel staff has an excellent management and being professional. I made booking for deluxe room but was replaced with junior suite without me knowing it because the hotels room was actually fully booked. I must say it was a professional action from the hotel to upgrade my room. Ive experienced a hotel refused to offer a 2nd option (another hotel room) when the hotel suddenly cancelled my booking on last minute due to aircond faulty. The hotel just require me to find another hotel which is so difficult to find at last minute and during school holidays. No effort by the hotel to repair the faulty aircond or replace my booking nearby area to the hotel at least (since i booked that hotel because of shopping area). Once again thank you Mega Hotel youre doing a great job in hotel management. Keep it up the good work Mega Hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Haji Hidop

Liked: Cleanliness, room comfort
Disliked: Staff & service
We didn't get fully service especially our breakfast isn't included as we already booked for breakfast also

8/10 Good

Eugene, KL

Liked: Staff & service, room comfort
Miri Family Hotel
The location of hotel is good, at central of city. BIG room is available for family of 4. The staff service is good and friendly.

8/10 Good

Sharni Irwan, Sarawak

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Very nice hotel.place in a strategic location..variety of food to be choose..☺☺☺

8/10 Good

Kim San

Liked: Staff & service, property conditions & facilities, room comfort
Room is big but toilet is unclean
Room is big but however i found some ants near the toilet and the toilet bowl was not clean...
Response from General Manager on Dec 2, 2016
Dear Guest, Warmest greetings from Mega Hotel Miri, Sarawak! Thank you for your comments and we have look into the matter highlighted. We hope to have you staying with us again during your next visit to Miri! Warmest regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of Miri
The position is amazing, there are plenty of shops and restaurants around. Hotel is okay, breakfast is not terrible, staff are helpful and friendly.

6/10 Okay

simon

Good location
Hotel is in center of city, easily accessible to eating places and shopping. Hotel is quite dates but overall is clean. Buffet breakfast can be improved as there was no food by 9:15am even though breakfast end at 10. Staff is busy cleaning table rather than serving existing customer.

8/10 Good

Zulfadli Bin

Liked: Cleanliness, staff & service, room comfort
Good sleep and centrally located
Newly refurbished hotel. Router wifi for each room but the speed was moderate. Walking distance to eatary and located in the heart of miri city

8/10 Good

Brian, Brunei

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice and cheap!
The bedding was awesome but the room/building maintenance needs a little help. Paint will solve a lot of problems...

8/10 Good

Tan

Liked: Cleanliness, property conditions & facilities, room comfort
It was a great getaway for me & my hubby.

8/10 Good

MOHAMMAD YAMIN, Shah Alam

Liked: Cleanliness, staff & service
Above average but the room rate is very reasonable. Very close to many facilities.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
No towels and proper amenities provided in the room. The toilet bowl did not work properly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, value for money.
Good location, value for money. Okay for a short stay. Shower can be improved.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Close to centre
Very convenient around the city without taking taxi. A lot of nice foods around the area and you can go to major shopping with walking distance.

8/10 Good

kay, seremban, malaysia

Liked: Cleanliness, room comfort
Good hotel, house keeping staff need improvement
Enjoyed the stay... Good breakfast and friendly staff!

10/10 Excellent

Hii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good clean spacious room
Staff are friendly and give us free room upgrade.

6/10 Okay

Lau

6/10 Okay

Lau

8/10 Good

Shelma, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
The hotel was walking distance to the mall, supermarket, restaurants and convenience stores. While there is nothing much to do in the city, Mega Hotel was conveniently located to check out the local lifestyle. The staff and room cleaning service were excellent!

6/10 Okay

Joseph, Kuala Lumpur

Liked: Cleanliness, staff & service
Fine for quick business trip
No complaints about the room or location, though it can get a bit noisy at night. My room was at the top floor (16th), but the music from the hotel karaoke was still quite loud. And because it's in the middle of town, you can expect to hear motorcycles and modified cars revving their engines at night, especially if it's the weekend. Breakfast was average, coffee decent. Room is clean, and you do have the option of either smoking or non-smoking floors. Hotel is fine for a quick business trip, but if you're looking to relax then you might want to look for a location a bit further out of town.

8/10 Good

Adrian Ng

Liked: Staff & service, property conditions & facilities, room comfort
Good, comfy stay for couple
Room condition was great! Comfort, clean and cosy room! Can consider it, value for price too

6/10 Okay

SK, KL

Liked: Room comfort
Letdown by bathroom and Wifi
A hotel located within a short walk to good pubs and restaurants. Room size and the beds are excellent. However, let down by a bathroom which has no ventilation and poor lighting. WiFi needs to be improved.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Noor Syuhaidah, Brunei Darussalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome..suitable for family vacation but a little bit noisy from the neighbourhood because it's near to the pub

6/10 Okay

Sara D Q, Malaysia

Liked: Cleanliness, room comfort
Pleasant stay. Staff needs training.
Despite it's an old hotel, i had a good stay for 2 nights Business trip. The room is spacious and comfortable with variety of TV Channels to choose from. Location is good, nearby eateries and shopping mall at a walking distance. However the staff were not as friendly and attentive during my check-in and when i had my breakfast. They were also not very fluent in English and I had to speak half malay half english to them. Ordered Chicken Burger for room service and they make me put on hold for more than 5-10 mins on the line as the staff was checking whether they have Chicken Burger. After waiting, finally the staff informed me she will call me back to confirm if they have the Chicken Burger.

8/10 Good

Graeme, Brunei

Liked: Cleanliness, staff & service, room comfort
Pleasant surprise
In the centre of town, great location for shopping and many restaurants nearby. Room was very spacious, clean and in good condition. Will stay here again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HUI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Mega hotel experience
Stay was good. Room was good big and comfortable. Breakfast was not bad too.

8/10 Good

osman, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel to stay at
nice and relaxing

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Children enjoy very much during this holiday at Mega Hotel

6/10 Okay

Salina, Brunei

Liked: Cleanliness, room comfort
Disliked: Staff & service
The condition of my room was good but the receptionist is not friendly..and we dont achive a room as i book 1 large bed..it was 2 large bed in my room really dispointed.

10/10 Excellent

supry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
i love to stay here. This is my 3rd time. The hotel location is near shopping complex.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAY
BIG & COMFORTABLE ROOM

10/10 Excellent

GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy verymuch the lift must be changed

6/10 Okay

LANYAU, Kuching, Sarawak

Liked: Cleanliness, property conditions & facilities, room comfort
The lady receptionist did not smile at all. How is it possible for someone who works at the check-in/check-out counter can be so bitter? The pastries served during breakfast are stale and there were flies on the yoghurt and fruits counter. Not recommended. I stayed here for the 2nd time because the usual hotel I stayed in was fully booked.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception not friendly
Place to stay....hmmm just nice.. Spacious.. first checkin the reception not friendly at all. Don't even know how to smile

8/10 Good

Jonathan, Brunei

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, strategically located in the heart of
I had stayed in this hotel for several times. When we checked in on 12 Feb 2015, there was a lady receptionist who attended to us. I was totally upset as she didn't even greeted me. This has to be improved or else you will lose your customers. Other than that everything were fine. We enjoyed the two big beds as I booked a family room. The room was very clean with comfy beds. The are many parking spaces at the basement。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort