Ratings based on 125 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by SITI NOOR BAIZURAH
Posted Aug 13, 2017 on Hotels
Breakfast was really great...
Posted Aug 1, 2017 on Hotels
for Everyoneby A verified traveler
Cozy hotel, peaceful, close to cityPosted Jul 5, 2017
Overall good nice place but cleanliness need to improve on "Make up room" shower bottles not removed after used, furniture not rearranged like iron board, chairs, and found finger nails around carpet next to bed. Carpet not vacuum in the 5 days stay. Hope all these can be improved.Thanks.
by A verified traveler from Sibu, Sarawak
Okay hotel near the water-frontPosted Jun 29, 2017
Pros: The swimming pool was good (although closed from 7pm)
Cons: Needs an over-haul. Over-priced
The hotel has become a little run down. A musty smell in the room, an antiquated radio, very few tv channels. Wi-Fi very slow. Whilst front desk staff okay, many other employees seemed more interested in their mobile phones than customer service
Not satisfied with the stayPosted Jun 2, 2017 on Hotels
The air conditioner is so poor. The temp sets to 5deg and the room is so warm. My son and I were sweating the whole night without blanket cover. The swimming pool was not so clean. Algae on the side of the pool and tree branches was inside the pool. Request for towel I have to wait for 30min as there was no arrangement of towel in the gym reception. This will be my last stay in this hotel.
Posted May 15, 2017 on Hotels
Great live music venue, we've stayed before, always nice friendly staff. Bedding and room a bit musty, pool water cloudy.
by A verified traveler from my
Nice hotel, balcony facing the beach is greatPosted Apr 2, 2017
The moment i walk in, Front desk staff was not very friendly. The room, it's not bad, but the bath tub was horrible. The pillow and mattress is great though. The aircond was so slow, it will only get cool if we close the curtain, which is a waste since the room view is great. If the curtain is open, the room gets hot. The tv is just terrible. All channel gets a lot of distortion. The breakfast, not many choices, literally. Sometimes there are 2 girls working at the front desk, they were very helpful and nice. It's a shame that the hotel have great facilities and view, but was not maintained properly.
for Everyoneby A verified traveler from malaysia
Queen size bed is not actually queen size.SmallerPosted Feb 21, 2017
Great.. But the queen size bed is not actuallu a queen size.. Its a super single size.. Others is excellent
by kui kian
Posted Feb 8, 2017 on Hotels
by A verified traveler
I won't come back againPosted Jan 22, 2017 on Hotels
Very outdated room and bathroom is very dirty , BEDSHEET and towels have stained and the carpet is dirty too !!!