Ratings based on 243 Verified Reviews

3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from v

Posted Jul 18, 2017
Excellent service. Love Buffett breakfast each morning.
Comment from Hotel Management
Jul 22, 2017 by gerencia, Hotel Management
Dear guest: Thank for staying with us.We work to make our guests happy and appreciate your feedback Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City, OK

Nice Hotel, close to the beach.

Posted Jun 28, 2017
Pros: Staff, rooms were clean and a functional kitchen. Pool was nice and clean.
Cons: Hot water for showers - it was warm water. Have the Jacuzzi with hot water with no kids as posted.
Location: There is a beach just a 5 minute walk away with little shops/restaurants you pass on the way. The beach is pretty private and clean.
Hotel staff was nice. The rooms were very clean. Only a 5 minute walk to the beach. The kitchen was functional with pots/pans/dishes provided with a little store only a 5 minute walk up the street to buy food to prepare (making it affordable to not have to eat out all the time). Only encountered 2 problems - the hot water in the shower was warm not hot and the Jacuzzi was not hot (sign posted said no kids but there were kids in there all night). Overall this was a great hotel and I will be coming back here again with my family.
Comment from Hotel Management
Jul 8, 2017 by gerencia, Hotel Management
Dear guest: Thank you very much for sharing your . Your feedback is highly important to us and it helps us know were are in terms of service. Sincerely
4 out of 5
by A verified traveler

Was good for the price

Posted Jun 24, 2017 on Hotels
Overall stay was good, bus location really close and only 8 pesos, beach across the road not far.
Comment from Hotel Management
Jun 28, 2017 by gerencia, Hotel Management
Dear guest: Thank for staying with us; and thank very much for your opinion. We work hard to make our guests happy. Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from califormia

Not bad

Posted Jun 10, 2017
Noisy a/c motor that would be my main complaint. The price was very cheap and only two blocks from the beach.
Comment from Hotel Management
Jun 10, 2017 by gerencia, Hotel Management
Dear guest:Thank you for your opinion. We are working to provide you the best service Sincerely
5 out of 5
by Robyn Cabrera from Santa Rosa, Ca

Couldn't ask for more

Posted Jun 9, 2017 on Hotels
We loved Hotel Casa Iguana! I took my 20 year old and my 7 year old for some fun in the sun. The room was incredibly spacious and I loved that I could cook in the room. we stayed here because we wanted to be away from the crowds and hang out on the beach. If you want the hustle and bustle of Puerto Vallarta, dont stay here. If you want a great hotel for a great price across the street from a fantastic beach, this is your spot. But there is NO nightlife here. Staff are all super friendly and we shut down the pool each night.
Comment from Hotel Management
Jun 17, 2017 by gerencia, Hotel Management
Dear guest: Thank for staying with us. We work hard to make our guests happy, and appreciate your feedback. Hope to see you back very soon Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Roy Wa.

Nice hotel great price and in a small village.

Posted Jun 4, 2017
Pros: Smaller hotel with a store on site and the staff is very friendly.
Cons: One night a large crowd of teenagers stayed and the staff let them party past midnight without quieting them down. until we said something
About 20 minutes south of Puerta Vallarta by bus and is located in a sleepy village of Mismaloya. Beach is just a couple of minutes away and we enjoy having a kitchen in our room. This was at least our tenth stay here and we generally enjoy our visits and will be back again.
Comment from Hotel Management
Jun 10, 2017 by gerencia, Hotel Management
Dear guest: Thank for staying with us. We work hard to make our guests happy, and appreciate your feedback. Hope to see you back very soon Sincerely
5 out of 5
by Ericka

Posted May 29, 2017 on Hotels
very clean place nothing fancy but worthy
Comment from Hotel Management
Jun 28, 2017 by gerencia, Hotel Management
Dear guest: Thank for staying with us. we appreciate your feedback. Hope to see you back very soon Sincerely
3 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids Michigan

Quiet and peaceful

Posted May 20, 2017
It doesn't have a ton of amenities but if you're looking for a quiet and peaceful this is your hotel close to the beach and great food .
Comment from Hotel Management
May 26, 2017 by gerencia, Hotel Management
Dear guest: thank for staying with us. We work hard to provide our guests the best service. Sincerely
3 out of 5
by A verified traveler from Canada

A nice Budget hotel

Posted May 7, 2017
Pros: We liked the Mismaloya location as we went fishing several times off the Mismaloya beach. The included breakfasts consisted of good comfort food.
Cons: Providing guests some form of dish washing cloths or soap to do dishes. Enforcement of pool rulesand also allowing some for of quiet time for guests.
Location: The Puerto Vallarta Zoo is nearby as well as the Mismaloya beach.
We did our homework on the hotel before arriving so we thought we knew what to expect. What we experienced was an overwhelming flooding of the hotel by local Mexican families who took over the common pool area from 10:00 a.m. to 10:00 p.m. and beyond. The constant and unchecked screaming of children to their parents, who were only feet away, was endless. Family members insisted on yelling to each other from pool deck to their hotel rooms above carrying on 100 foot conversations made sitting near the pool unbearable. There was a total lack of respect towards anybody else at the hotel who didn't care to hear this relentless yelling. There was one incident when a local family with multiple infant children were screaming at the pool nearing 23:00 , long after pool hours had elapsed, and we'ed had enough and therefore went and brought it to security's attention and the guard merely shrugged us off with a chuckle muttering something to us in Spanish. I therefore would not recommend anybody going the the Hotel Casa Iguana who does not want to be part of a Mexican children's daycare playground atmosphere. This is not a bigoted remark, it's exactly what happened to us.
Comment from Hotel Management
May 12, 2017 by gerencia, Hotel Management
Dear guest: We apologize for the disadvantages you may have. Your feedback is highly important to us in terms of service. We work hard to provide you the best service, so we are going to share your remarks with team. Sincerely
3 out of 5
by A verified traveler

Posted Apr 22, 2017
Hotel was fairly accurate. Lots of biting flies outside. The beds were so uncomfortable that we took the sofa cushions off and slept on them. The food was good, and the service was fine.
Comment from Hotel Management
Apr 28, 2017 by gerencia, Hotel Management
Dear guest: Thank for sharing your opinion. Your feedback is highly important to us. We work hard to make our guests happy Sincerely