Ratings based on 389 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2018
Stayed for business purposes. It was clean and comfortable. Food in the Bistro was excellent. Pool right outside our door was a bonus.
1 out of 5
by A verified traveler

Poor service, questionable cleanliness

Posted Jan 28, 2018 on Hotels
Was attending a funeral. Got billed twice for room. Upon flagging this with stag, response was very lackadaisical. Only after complaining was an apology forthcoming. Kettle in room was dirty, heavily calcified, we bought a new one from adjacent Woolworths to make milk for our infant. Housekeeping did not empty trash on one day. Linen appeared mouldy. Caution - do not set expectations based on the word "resort", this property is at best, a mid level motel in convenience and service. Pros - low cost, easy access to beach.
Comment from Hotel Management
Feb 17, 2018 by Mission Beach Resort Staff & Management, Hotel Management
Thanks for taking the time to leave us a review. Your feedback is important to us so that we can continue to make improvements and provide a better stay experience. We would like to apologise for any inconvenience caused by charging your card twice and hope that this will not deter you from coming back and giving us another go. We hope to see you back sometime in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cairns

Mission in the Wet

Posted Jan 21, 2018 on Wotif
Pros: Clean and tidy
Cons: Some of the furniture and fittings are in need of replacement.
Great budget option in the wet season. Room was clean and functional.
Comment from Hotel Management
Jan 23, 2018 by Jess, Hotel Management
Dear Steve, Thank you for your review. We have passed your feedback onto our maintenance team. We were happy to read that you enjoyed your stay and that the weather did not get in your way. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommend

Posted Jan 8, 2018 on Wotif
Great place, good price and would highly recommend.
Comment from Hotel Management
Jan 10, 2018 by Mission Beach Resort Staff & Management, Hotel Management
Thanks for leaving us some feedback, we appreciate it. We hope that your stay was pleasant and memorable and look forward to seeing you again in the future. Thanks for staying with us.
5 out of 5
by A verified traveler

Posted Jan 6, 2018 on Hotels
Comment from Hotel Management
Jan 10, 2018 by Mission Beach Resort Staff & Management, Hotel Management
Thanks for staying with us!
4 out of 5
by David

Happy and will stay again

Posted Jan 5, 2018 on Hotels
We decided late in the day to stay at Mission Beach and this resort appeared to be the best value, had a room available and was easy to book online. Good pool and barbecue area close to the comfortable room. A small error of initially giving us an unmade up room was quickly righted and the manager kindly offered us a full breakfast voucher. We will return!
Comment from Hotel Management
Jan 10, 2018 by Mission Beach Resort Staff & Management, Hotel Management
Thanks for taking the time to leave us a review. We appreciate it because your feedback is valuable to us so that we can continue to make improvements and to satisfy our customers. We would like to apologise again for the initial mix up with your room and hope that the rest of your stay was pleasant and memorable. We look forward to seeing you again soon.
2 out of 5
by Jan

Needs a thorough clean

Posted Dec 24, 2017 on Hotels
Disappointed with quality of this accomodation. Travelling and staying in a few places on the coast, booked this resort as here to do a skydive, paid more here than other better accommodation we have had. On arrival check in was welcoming and we got to our our room - awful! Desperately in need of an upgrade but also a basic clean. Insects in room and ants on the bed, cobwebs and spiders in the shower, window recesses not cleaned for insects for a while it seemed. Dead squashed insect on wall above kettle area. Went to reception and asked to move rooms which the lady there did for us but expressed surprise that the room was not clean?? Second room had been upgraded and was nicer but still not as clean as I would expect for the standard advertised. Again insects in room - pile of ants in bathroom corners, cockroach in curtains - I know some of this is inevitable in Australia but we have not had this in the many other properties we have stayed in. I don't expect to arrive and spend the soend the few minutes cleaning before we moved our stuff in. We were glad we only stayed one night. To cap it all the bathroom door lock was faulty and at 1am we found ourselves locked out of bathroom- good job I'm travelling with an engineer who could remove remove pin to unlock OCD then unlock the door!! Overall this accommodation offers a lot but does not deliver on cleanliness or maintenance- we did not use the bistro or bar at all. Pool area near room was nice for a dip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cheap, clean, and comfortable

Posted Nov 28, 2017 on Wotif
Pros: Affordable, clean, location
Huge resort, well kept and maintenanced Buffet restaurant was a bonus as we arrived late in the evening. Everything you need in walking distance (woolworths, bottle shop, beach)
Comment from Hotel Management
Dec 15, 2017 by Alana , Hotel Management
Thank you for your kind feedback. We appreciate your time taken to let other travellers know about Mission Beach Resort. We look forward to seeing you next time. Safe Travels :)
4 out of 5
Recommended
for Everyone
by A verified traveler from cairns

Quiet hotel

Posted Nov 20, 2017
Nice resort and pool areas older room styles, air conditioning above the entrance door which meant airflow wasn't very well circulated. Overall nice place
Comment from Hotel Management
Dec 16, 2017 by Mission Beach Resort Staff & Management, Hotel Management
We appreciate your feedback and will pass it onto management. We hope that you enjoyed the rest of your stay and your travels. We look forward to seeing you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Handy to shops and pub

Posted Nov 19, 2017
Pros: Reasonable rates
Ok nothing much enjoyed our stay wished we had more time to explore
Comment from Hotel Management
Dec 16, 2017 by Mission Beach Resort Staff & Management, Hotel Management
Thank you for you feedback and we hope to see you again soon.