Indoor pool, open 7 AM to 11 PM, sun loungers
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Reviews of Comfort Inn Valentine

2.5 out of 5
Comfort Inn Valentine
101 S Main St, Valentine, NE

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 343 reviews" "
Rating 8 - Good. 123 out of 343 reviews" "
Rating 6 - Okay. 29 out of 343 reviews" "
Rating 4 - Poor. 12 out of 343 reviews" "
Rating 2 - Terrible. 6 out of 343 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cassandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room assigned still had dirty sheets, used soap and leftover food in it. When informed manager was told that’s unfortunate. Second room was better but tub had rusty shower head and hair in the tub drain.
Stayed 1 night in Jan 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very comfortable. A dirty towel was left in the bathroom on the hook behind the door, would be my only complaint, but other than that it was a pleasant stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

carol

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Staff was wonderful!!
Stayed 1 night in Sep 2023

6/10 Okay

Thomas

Liked: Cleanliness
The property is definitely showing its age. Has a faint musty scent in the rooms. About what you would expect from a Comfort Inn in Valentine Nebraska.
Stayed 1 night in Sep 2023

8/10 Good

William

Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 2 nights in Sep 2023

6/10 Okay

Robert, Overton

Traveled with partner
Liked: Cleanliness, staff & service
Older property. Needs updated. Walls are thin.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, room comfort
Just passing through
I've stayed here several times, once per year when I'm on my way home from Wisconsin to Colorado. The room was ok, and it seemed quiet, until 5:30AM, when trash was being picked up in the alley behind the building. Good thing I was already up. Overall condition seems a bit worn and dated. The staff at the front desk were very nice; moved me to the room I wanted on the second floor, and provided eating utensils when Pizza hut didn't give me any. Breakfast was ok. Price seems a bit high, compared to the Marriot I stayed at in Des Moines the week before.
Stayed 1 night in Aug 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

4/10 Poor

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Brat desk clerk deserves to be fired. Period!
This hotel is ok, maybe good. But far from excellent. The facility ok. We only interacted with 3 staff. 2 of which were very nice and at least cordial. The young person that checked me in should not be allowed to. I had made a reservation online and was in the system. Apparently that means no greeting, no eye contact, only held out his hand and said “ID”. “Credit card”. Gave both to him, not a word other than, “confirm the information on the pad”. I told him it was incorrect. No response. Again I said it’s incorrect. He again said “confirm the information”. So I did. I asked him if he was having a bad night. He said, “yes, had a lot of hard people tonight” The man behind me just shook his head and shrugged. I asked for a 1st floor room as wife had knee surgery. We were placed in 226, 2nd floor, literally the farthest away from elevator. Asked him why? He said “the new guy on the morning shift assigns rooms.” Only 6-8 cars when we checked in. This privileged little brat would have been given a good spanking if my child and caught treating an adult this way.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another reason to love Valentine...
First, Kudos to the Management and Staff here; all respect, and thanks for taking such good care of your guests! It's a good place; laid-back, welcoming, comfortable and clean. The breakfast bar gets your day off to a great start. Close to the beautiful Niobrara; nice town, Valentine!
Stayed 3 nights in Jul 2023

10/10 Excellent

Raymond

Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yyy
Stayed 2 nights in Jul 2023

4/10 Poor

Brady

Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Janet

Traveled with family and small children
Liked: Staff & service
The hot tub water was green. There was trash/leftover things from the previous occupants in the refrigerator. The beds were very hard.
Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Nicole

Traveled with partner
I thought with 2 queens bed be bigger all around in room.. small fridge n that bathroom was very small
Stayed 1 night in Jul 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Paige Westover on Jul 5, 2023
Thank you for the 5 Star review!

6/10 Okay

Darwin

Traveled with family
Liked: Staff & service, property conditions & facilities
staff helpful and friendly. web site states breakfast but cold cereal and bagels was all that was offered, unlike other Comfort Inns.
Stayed 2 nights in Jun 2023
Response from Paige Westover on Jun 17, 2023
Dear Darwin, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback about the breakfast is important to us. We offer a full hot breakfast from 6am to 9am on weekdays and 6am to 10am on weekends. Perhaps you came to breakfast after clean-up had already began. I am sorry to hear you missed all of the options we have to offer. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope to see you again soon.

6/10 Okay

Nikkie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Paige on Jul 5, 2023
Thank you for taking the time to complete a survey about your recent stay. Please feel free to contact the hotel directly with any feedback on your experience.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Paige on Jul 5, 2023
Thank you for the 10/10 survey!!

8/10 Good

Debbie

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2023
Response from Paige on Jul 5, 2023
Thank you for the review. We are happy to hear you enjoyed your stay.

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was not working. Otherwise, the room was nice and the breakfast was good.
Stayed 1 night in May 2023
Response from Paige on Jul 5, 2023
Thank you for the review Jean. I am sorry to hear the hot tub was out of order during your stay. Rest assured; we work quickly when something isn't working right to ensure our guests have a pleasant experience.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Your handicap rooms are nof with ADA complince you need to have roll in shower not tub with shower chair thag is not ada.
Stayed 1 night in May 2023

8/10 Good

Merretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in staff was wonderful and even kept the pool open longer for us since we got in late. Nothing fancy about the hotel but in general it was clean and safe breakfast area was adequate and they did a good job. Great option in Valentine.
Stayed 1 night in May 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place to stay!
Stayed 1 night in May 2023

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could clearly hear the voices and the TV from the room next door. Luckily, the couple went to bed early, and nobody snored. Other than that, it was a pleasant experience.
Stayed 1 night in Apr 2023

8/10 Good

Nicholas

Stayed 3 nights in Apr 2023

10/10 Excellent

William

Stayed 1 night in Dec 2022

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fine-a little shady drug deal in the parking lot by some kids who walked to a white car and exchanged money for?? Which I observed while waiting in the truck while my partner went into the building through the back door to get something out of our room-on Saturday the 26 around noon ish -I watched it and stopped letting my kids go outside by themselves after that but that’s not the hotels fault-other than that-it was a fine stay
Stayed 3 nights in Nov 2022

8/10 Good

Laura

Stayed 1 night in Nov 2022

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Oh the bed was so comfortable ,room was just as pictured in the reviews
Stayed 1 night in Nov 2022
Response from Paige on Nov 24, 2022
Thank you for your 5-star review! We are excited to hear you enjoyed your stay and slept well in our comfortable beds. We look forward to accommodating you again.

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Bathroom needed a little cleaning. No towel bars near sink
Stayed 2 nights in Sep 2022
Response from Paige on Nov 2, 2022
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your feedback with the housekeeping staff to ensure all bathrooms are being thoroughly cleaned. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was fabulous at check in and always kind and helpful!!
Stayed 1 night in Sep 2022
Response from Paige Westover on Sep 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Paige Westover on Sep 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dale

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Paige Westover on Sep 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Dan

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2022
Response from Paige Westover on Sep 28, 2022
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

shermilyn

Liked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Todd

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Paige Westover on Sep 28, 2022
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and quiet
This location is convenient and simple. Nothing fancy but safe and quiet. When the new Main Street opens this place will be the place to stay. It will be across the street from all the new development.
Stayed 1 night in Aug 2022
Response from Paige Westover on Sep 28, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We all cannot wait for the main street project to be finished!Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Dmitrii, spartanburg

Traveled with family
Liked: Staff & service, property conditions & facilities
Tanks
Stayed 1 night in Aug 2022

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for tubing down the Niobrara River. Clean room.
Stayed 1 night in Jul 2022
Response from Paige Westover on Aug 2, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Carl

Stayed 3 nights in Jul 2022
Response from Paige Westover on Aug 2, 2022
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Just passing through Valentien but love this little small town! The people are so sweet, I just love them. The hotel fit the small town. The room is clean breakfast was good and overall experience excellent.
Stayed 1 night in Jul 2022
Response from Paige Westover on Jul 26, 2022
Thank you for taking the time to review your stay. We appreciate feedback from our guests!

10/10 Excellent

Alma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and the room was clean. The people were very helpful
Stayed 2 nights in Jul 2022
Response from Paige Westover on Jul 26, 2022
Thank you for taking the time to review your stay! We hope to see you again soon.